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Videography and Photography in San Diego, CA,
(949) 342-4476
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4.7 out of 5
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  • 72 Reviews


    Chantal

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    5 out of 5
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  • Yours Truly Media was so fun to work with! Amy and I talked in detail about what was most important to me. In the end I feel like I gained a friend and now have a video that will last forever! Their video captured the moments that I couldn't see and brings back all the emotions from the day. I'm so glad I have a video that I can show to my kids one day and relive that moment whenever I want. This is the best money I spent on my wedding day!

    responded with the following comments.

    Thank you for the kind words Chantal, you were a joy to work with! We loved being a part of your beautiful wedding!

    Annie

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    5 out of 5
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  • We worked with Jeff from Yours Truly for our engagement photos and our wedding photos. He is AMAZING. He images he was able to capture, the detail and time he put in to capture the perfect picture is truly remarkable. We interviewed TONS of photographers before we came across Yours Truly. They were prompt, professional, affordable, flexible and SO TALENTED. WOULD ABSOLUTELY RECOMMEND.

    Christen

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    5 out of 5
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  • I cannot say enough positive things about Yours Truly Media. Our highlights video made us cry all over again. The staff at YTM (shoutout to Kyle Sharp and team) are a pleasure to work with and are just as excited about your special day as you are. They will arrive EARLY; not just on time. They delivered my video 1 week earlier than I was expecting to have it. They really do listen and showcase what is important to you in your video. My guests even commented that they were really on the ball and never missed a beat. I was on the fence about a design element I was considering trying that I've never seen done at a wedding before. I was going to bail on the idea out of insecurity until Kyle was like, "No you have to do that! It's going to be great!" And it was. Lastly, I really appreciated that the costs for things like audio and raw footage are already baked into their pricing. You will thank yourself for working them into your wedding budget.

    Megan

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    5 out of 5
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  • Yours Truly Media was one of the view vendors that my husband and I hired based solely on online reviews and watching some of their work. When you're not working with a personal recommendation, you don't truly know what you'll end up getting. We spoke with the team and were hopeful that we would be surrounded by good people on our wedding day, which was the most important thing to us. Luckily, everything worked out perfectly! The two videographers (Adam and Angel) there that day were such a pleasure to be around. They were there in the background silently capturing all of the important moments. They worked seamlessly with our photographers. They never made us feel silly or awkward re-shooting moments, but were super positive and comfortable to be around. While we knew that they had captured the day, we were so anxious about finally seeing the wedding video. My husband and I worked hard to pick out the perfect songs and we were so eager to see how everything would come together.... Read more

    Meredith Lowrie Sivakumar

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    5 out of 5
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  • Absolutely loved the photos they caught - both engagement photo session at Oak Canyon Nature Conservancy & wedding ceremony / reception at Bel Air Bay Club. Very talented, friendly, dedicated team.

    Ji yeon

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    5 out of 5
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  • Our wedding was on April 5th, 2019 in Brooklyn, New York. My husband I are thrilled how our wedding video came out. First, we were hesitant to hire a videographer thinking if we really need one. While I was debating on whether we should do it or not, I found Yours Truly Media and the first thing that caught my attention was their price. Their price is so reasonable compare to others and the quality of their works were awesome that we didn’t think twice about hiring them. They are well organized from the beginning to the end and professional. I am very detail oriented and a perfectionist which might’ve given Yours Truly Media team a hard time, since there were a lot of requests from me on how the film color, mood, etc. should look like for our wedding video. Despite this, they never said “No” as an answer and were always eager to listen to us. After all, they actually made the video as something that I always dreamt of. Thank you again to Adam Hong for capturing the most mem... Read more

    Emma

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    5 out of 5
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  • WOW, just WOW! We used yours truly for our wedding day in California and our video came today and we are in tears! They captured every moment perfectly and we will treasure this film for the rest of our lives! They are easy to work with, they had two videographers capturing both the bride and groom leading up to the ceremony and then they were on the dance floor, everywhere capturing every single moment we could want! We are so thankful for them! Would recommend a million times!

    Kayla

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    5 out of 5
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  • Yours truly was truly worth every penny. We interviewed several different companies before we found Yours Truly. The biggest difference was YT made it seem like they’ve known you forever. They seemed to care about every detail. When wedding day came, they were quiet and strategic with everything they did. Once the ceremony started, we felt like we never saw them. They were able to hide in plain sight!! The photos and videos came back and we had no idea they were even there. The photos and videos were phenomenal. Rest assured if you select yours truly they will deliver and your wedding day will be better for it!!

    Charlynne

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    5 out of 5
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  • We are so happy to have chosen Yours Truly Media to capture our special day! They are professional, friendly, accommodating, and fun to work with! We've contacted multiple videographers - each having their own style of story-telling, but Yours Truly was the only one what gave us the freedom of choice of what we wanted in our highlight film. Highly recommend!

    Becca Megay

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    5 out of 5
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  • YTM media did an amazing job on our wedding video! It was so great to have a highlight clip to share with friends and family. We felt like we were in a fancy music video. Definitely recommend!!

    Angie W

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    5 out of 5
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  • They were perfect! They made our day seamless!

    Pam F

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    4.8 out of 5
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  • We were very happy we went with Yours Truly - they were great to work with from start to finish. The pre-wedding prep was simple and clear, and they made it easy for us to express our preferences. And the videographers were a pleasure to have around on our wedding day, and were very flexible when our wedding ran behind schedule and we needed them to stay 30 minutes longer. And most importantly, we absolutely loved our video. The team truly took our preferences into account (e.g., excerpts from each speech, many clips from the ceremony, etc.) and we couldn't be happier with the outcome!

    Kelly Ryan

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    1 out of 5
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  • This is a company that outsources the videography to inexperienced, junior photographers that have little to no experience doing weddings. As soon as the two videographers arrived, they told us that they were just booked for the job 2-days prior, when I had officially booked almost 6-weeks prior. The two videographers had never worked together and told me that they had only done a dozen or so weddings before, which clearly showed in their lack of professionalism and ability in being proactive in getting some of the most obvious shots. The videographer with me in the bridal suite made the girls, including me, uncomfortable when he didn't take the hint that we needed him to leave the room so we could get dressed, and when we explicitly told him to leave, he took much longer than necessary, making for a very uncomfortable moment of me putting my dress on, when it is supposed to be a beautiful moment. One of the videographers also left his tripod in the middle of the dance floor when he we... Read more

    responded with the following comments.

    Hi Kelly, Thank you so much for raising your concerns. We’re sorry to hear that you felt your experience with our team wasn’t what you expected. We appreciate your feedback and want to make sure we do everything possible to make your experience with Yours Truly Media a great one. We also want to address the concerns you raised. The first thing you mentioned was our videographers outsourcing and lack of experience. Our videographers have on average 3-7 years of experience in filming weddings. Each one of them goes through a rigorous vetting and training process before being brought on board to the team, so you only get the best on your wedding day. We schedule our teams around the 2-3 month mark from your wedding. This gives our teams the chance to do any research needed to familiarize themselves with everything that’s happening on your wedding day. However, we do have times where a videographer isn’t able to make it to your wedding after being scheduled(falling sick, family emergency are examples). What our policy is in this case is to make sure we replace that videographer with another team member that is just as skilled as the one the are replacing. This is the case in regard to you r wedding. We had to replace the 2nd videographer, which happened about 2 days before your wedding. That being said, we do arrive early to make sure we have everything ready to go and we familiarize ourselves with the venue. When it comes to the getting ready portion of the day, we typically stay until you’re ready to put your dress on, then come right back once you’re ready to zip or button it up. While that is typical, we do have brides that want us there for the entire thing. It’s never our goal to make you or your bridal party/guests feel uncomfortable. We are sincerely sorry you felt that way. The last thing we wanted to address is the lack of response you mentioned. As soon as we were aware there was an issue on your wedding day, we reached out almost immediately. After the initial call, we went over everything with the team to address your concerns. What we didn’t do was reach back out you to let you know we were taking care of the situation. To make sure that doesn’t happen again, we’ve updated our process to make sure a manager reaches out to you as soon as you have a concern, this way nothing falls along the way side. Again, we want to thank you for your feedback and we’re excited to deliver your wedding video!

    Crispina

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    1.4 out of 5
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  • If you are looking for a vendor who: 1) Says that your bridesmaid was “pestering and distracting” when she asks questions—then places blame on her for their videographer flirting with her while on the clock 2) Includes shots in your wedding feature that you specifically stated you DID NOT want included (causing a three-week delay before you get a re-edited feature) 3) Sends your hard-drive late because of their own error (see point #2)… and said hard drive being sent to you missing nearly the whole reception (speeches, dances, cake cutting, garter toss…) 4) Is the only vendor that causes you trouble and issues up to almost three months after your wedding 5) Has an incredibly unscrupulous general manager who repeatedly gives you shady answers about (a) whether or not they sent a videography intern to film your wedding; and (b) the first hard sent to you being “corrupted” when their admin said in a previous call that they didn’t know what happened because they have... Read more

    responded with the following comments.

    Hi Crispina, We want to congratulate you on your big day and thank you for your feedback. While we are sorry to hear that you feel that your experience wasn’t all you expected it to be, we would like to take some time and respond to your concerns. You mentioned that our professionalism was a concern and it’s important to us that we get this area correct. We took time to best understand the situation with your concerns in mind. Here are the observations we made. You can clearly see the lead videographer explaining a feature of the camera to your bridesmaid, after she had been asking him throughout the day about it. The shooter at the time choose to represent us best by not avoiding your bridesmaids questions in order to avoid a situation becoming potentially confrontational, which is a position neither we want or want to put you in. We definitely understand your concern of our team members flirting with your guests. Our videographer chose in the best interest of you and your guests to be polite to your bridesmaid and then moving on to what he was there for. We do want to thank you for bringing this to our attention and it is certainly important to us that this is right and we have a perspective to help in improve what we do. This also happened while they bridal party was taking a break, so the agreed on and important parts were not missed. As far as your other concerns, we want to address and shed more light on those as well. 1) We had a final detail’s meeting a few weeks out from your wedding day, during your final details meeting, we go over all the details of your wedding day, including the RAW footage, as well as any restrictions to us filming and/or the highlight film. We also have a questionnaire that we go over where it specifically asks the question of any restrictions. We did review all the documents mentioned above and there was no information provided to keep out certain scenes. Once we were aware of those restrictions, we were more than happy to re-edit the film to take that part out, at no additional cost. It does take time to re-edit. Once the re-edits were completed, we sent everything over for your approval. When you approved and confirmed you were happy with the highlight video, we sent out all your RAW footage. We send it out as soon as you approve the video. As far as the missing footage, we determined it to be corrupted and sent out a replacement as soon as we were aware of the problem. This brings us to the footage of the father of the groom’s speech and groomsmen dance. The RAW footage is defined as footage shot as it were, raw and un edited. This footage is what we use to comprise your final video both in the highlight and documentary feature films. Over the years, couples have asked us for the original footage as they want to see it as a behind the scenes perspective and view those moments as candid and important to them... so we now offer with the intent of telling couples that this footage is used to create the final product. There are times a shooter may adjust their settings and/or angles as outside influences, such as photographers and other vendors, can interfere. The footage of the before mentioned were complete, however in clips that made up the event. There was no missing footage missing and we combined the clips together for you because we wanted you to be happy with every aspect of your experience here at Yours Truly Media. Last but not least, we would like to address your concern about one of our videographers being an intern. While we do have an internship program, the program didn’t start until February, a month after your wedding, and if we were to include an intern, it would be in addition to the team filming your wedding, as we wouldn’t do anything to compromise capturing your wedding day. We do take any and all feedback to make sure we’re the best at what we do, as we want to make sure your day is the best and you have the peace of mind that we will capture every aspect of your wedding day. We wish you the best of luck in the future!

    Erica Turnlund Schuelke

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    1.4 out of 5
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  • I hate to give a less than glowing review but I'd hate for another bride and groom to have the experience we had with Yours Truly Media. The process of booking was relatively smooth but everything after that went downhill. We chose to book YTM as just a videographer simply because we wanted to have professional footage of our special day. We really didn't care about a fancy instagram video so figured that the less expensive rate would be fine. They claimed that 6 hours would be enough but then low and behold, 2 weeks before our wedding it simply 'wasn't enough' and they really needed 2 more hours to capture everything we had originally requested. We felt manipulated into paying $500 more just so they could capture the things they said they'd capture originally. Our only request of the on-site team was that the videographers defer to our photographer for any and all direction as she was the one running the show. We were promised up and down that the videographers knew exactly wha t to d... Read more

    responded with the following comments.

    Hi Erica, We are so sorry to hear that you feel your experience here at Yours Truly Media wasn’t an amazing one. The last thing we ever want is any of our couples to feel is less than satisfied and happy about our time working together. While we are sincerely sorry for your experience, we did want to address your concerns. You mentioned that you felt “manipulated” into purchasing additional filming time to cover your wedding. As in your case and with every couple the books with Yours Truly Media, we have a final Consultation in order to assure that the package you have chosen in your original booking is in line with what you requested. While we do make every effort on our end to capture everything you are wanting within the hours of your initially selected package, when a timeline is extended sometimes that is not able to happen without adding some extra time. This unfortunately was the case when we completed our final consultation with you and reviewed your final timeline. Since you, as well as our team, wanted to make sure nothing was missed we did advise that more hours added would be best to ensure we could capture every important detail of your day. These additional hours were definitely not required, but a recommendation to ensure you had the coverage needed to which you agreed to adding on. As far as the details of working with your photographer, we do typically allow the photographer to take lead, as we capture similar things, just in a different way. However, there are times that as a videographer we do need different angles, movements, etc. than what the photographer is capturing to ensure you receive a cinematic video of your big day. We do everything we can to avoid being in any other photographer or videographer’s shots, but unfortunately cross shooting can sometimes happen, for both us and the other team. This is definitely where editing comes into play on both ends, as well as the photographers and videographer’s mobility. With the nature of weddings there are times we may not hear what the photographer is asking, or we’re unable to comply with what they’re asking, due to not wanting to compromise our own shots. I can ensure you that being “rude” or “disrespectful” is never the intent, as we only strive to make that day as magical as possible as well as the memories we capture for you. We even reached out to your photographer to offer our help once we knew there were shots that we might be in and work to solve your concerns at no additional cost to you as we understand how important it is to make you happy on your special day. We’d like to see if there is more we could do to understand your perspective and would encourage you to speak with us as we have resources that can reduce and/or remedy the situation and would like the opportunity to do so. Again, we sincerely apologize that you didn’t enjoy your experience at Yours Truly Media, as we pride ourselves in our commitment to uncompromising quality. If there is anything we can do to change that and improve your experience, please let us know. We wish you and your husband the best!
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