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Favors & Gifts in Wrentham,

Yacanna.com - A+ Rating Wedding Shop

20 Commercial Drive
Wrentham, MA
Services: Favors & Gifts | Login to save vendor
(866) 238-3642
Overall Rating
3.3 out of 5
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  • 19 Reviews


    Angela

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    0.5 out of 5
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  • Spent over $100 on Love card holders. Bery poor quality so sent back. They claimed they never got them. After several emails and months, still no refund.

    Amanda

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    0.5 out of 5
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  • What a terrible experience. This company cancelled our order without informing us because they made an error with their online pricing. So instead of correcting it and honoring what they initially sold us, they cancelled our order. Terrible customer service and not the professionalism one should expect.

    Amanda

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    0.5 out of 5
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  • I had placed an order with this company via the Walmart website. Apparently the listing on the website was incorrect which as a consumer was frustrating but as a business owner I understand. The issue was not just the fact that my ordered was cancelled but when I called to inquire about the order I was flat out told it was cancelled due to the incorrect price not because it was "Out of Stock" like they had told Walmart. I was taken aback by that response. I then asked what they could possibly do to rectify the situation. I didn't expect them to honor the order but I was looking for some sort of resolution for the poor customer service and for the inconvenience as a consumer. I needed these Favors today for an event that is going to be held all month long. Again there solution and I quote "If you need them soon go to Amazon, Pay for prime and you should get them in two days" SERIOUSLY! You send me to Wal Mart's competitors without missing a beat and then you have the audacity to tell me... Read more

    G

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    0.5 out of 5
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  • AVOID AVOID AVOID!!! I never received my poduct as there was added postage I had to pay at which point I contacted them and refused to pay this as I wasnt notified of any extra payment! I had already paid about $80 and was nit prepared to waste money on something that wasnt delivered on time anyway. I have chased them for almost a year and have now given up. They started out very nice but ended up completely ingnoring me and have just taken my money as I have never received a product.

    Vadim

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    0.5 out of 5
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  • I ordered photo frame for sand ceremony. It was shipped with UPS. So I paid $42 extra payment that I wasn't notified by Yacanna. But! Frame came with damage. And it was packed with damage! So Yacanna send another one but I have to paid again $42 extra taxes for shipping. If I knew about this extra payments for the $50 frame I will never made an order here. So becouse of additinal extra payments for the second frame I didn't recieve it in time. With cost for delivering I paid about $170 for $50 frame but didn't recieve proper product. I would never reccommend this company too.

    User3555725

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    0 out of 5
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  • I ordered from this vendor, Yacanna. The order was shipped out by USPS. I never received the product. I contacted the vendor. They stated the USPS tracking showed delivery and I should take care of the matter with the USPS. I went to the USPS and they said the shipper has the relationship with them and that it is the shipper who is to satisfy the customer and the USPS reimburses the shipper after they make a claim. I emailed Customer Service at Yacanna and relayed what the USPS had told me. The seller refused stating they show it was received and have no obligation to do anything further. The USPS then advised me to dispute the charges with my credit card company or Pay Pal. I paid for the product, the shipping and the service. Then the seller left me hanging to deal with the fact that I never received it. I did not choose the shipping service; the seller did. So, Yacanna got paid, the USPS got paid and Pay Pal got paid but I did not receive my package. I disputed the ... Read more

    User2259664

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    5 out of 5
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  • I ordered heart-shaped sparklers and thank-you cards from Yacanna.com. When they shipped separately and I called to make sure the sparklers were still coming, I received a response immediately during business hours to confirm that it would be arriving the next day. Very prompt, good deal and the quality is just as expected.

    kathy

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    5 out of 5
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  • It is really important to start early with your wedding planning. Recently Married friends are extremely helpful.

    Jasmine

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    5 out of 5
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  • Great customer service and quick shipment. I will definitely order from Yacanna again.

    m

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    5 out of 5
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  • I have purchased a Black and White tote bag for my bride-to-be friend. The company replied my question and shipped it promptly. Their service was great. The product was also attractive. Overall, I was very satisfied with this company !

    Erika

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    5 out of 5
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  • Loved the guest book. It came very quick and was everything that I expected it to be.

    Deborah

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    5 out of 5
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  • I am very happy with my purchase. The cake topper looks great on my cake and I got a lot of compliments. Thank you!

    Mark

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    5 out of 5
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  • Quick shipping, great price. Order had a few damaged sparklers but I contacted the seller and they sent me replacements right away. Great customer service!! I will use this seller again.

    Patti

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    5 out of 5
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  • I rented a Fairy Tale Money box from Yacanna it was a great alternative to purchasing one. We used it for the day then returned it after the wedding. This is a great idea and money saving idea for people on a tight budget .

    tracey

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    5 out of 5
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  • I purchased my headpiece from Yacanna. It was Fantastic Just the right color, price and shipping was Very quick. Made my Wedding a day to remember

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