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Favors & Gifts in Beverly Hills, California,
(424) 255-8242
Overall Rating
4.4 out of 5
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  • 28 Reviews


    Amada

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    1.4 out of 5
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  • DO NOT ORDER FROM THIS COMPANY!! SHE LIED ABOUT SHIPPING. I ORDERED ROBES FOR CHRISTMAS GIFTS ON 12/7 AND RECIEVED THEM ON 12/31!! THEY WERE VERY RUDE THROUGH EXCHNGED EMAILS AND WOULD NOT HELP ME OR GIVE ME A TRACKING NUMBER. THEY SAID THEY MAILED ITEMS ON 12/21 AND THEY WERE NOT MAILED OUT UNTIL 12/28. I STRESSED HOW IMPORTANT THESE X MAS GIFTS WERE AND IT DID NOT MATTER. DO NOT WASTE YOUR TIME!!!!

    Nicole Cat

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    1.2 out of 5
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  • I would give zero stars if I could. The product is low-end with a high-end price. Honestly not worth $5. Customer service is unhelpful and rude- in no way are they trying to rectify the issue. Save your money and order from a company that sells a well-manufactured product and actually cares for the satisfaction of their customer.

    Hallee

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    5 out of 5
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  • I ordered my robe and a blanket for my niece. Not only did it show up extremely fast especially around the holidays but they were packaged so cute! I got mine gift wrapped and it was totally worth the extra $10! So soft! Makes for the best snuggling blanket and the coziest robe to put on post shower! Talk about luxury!

    Ashley

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    5 out of 5
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  • I bought a set for my bridal party and absolutely love them, they are so soft! It took me forever to decide on robes, and I feel like these are more unique than the thin floral ones I've been seeing a lot of lately. They are super comfortable, I can't wait to gift them!

    Christina

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    5 out of 5
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  • I ordered robes for my whole family and everything came in a very timely manner and was exactly what I ordered. All the embroidery was perfect and all the spelling was correct. The quality of the robes was excellent and I would definitely order again for a gift or even for myself.

    Jennifer

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    5 out of 5
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  • Softest, best quality robes I've ever worn (and I'm no stranger to top notch robes). I bought them as gifts for the guests at my wedding and I'm still getting compliments months later! I can't thank wrapped in a cloud enough.

    Nicole

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    5 out of 5
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  • I'd give Wrapped In a Cloud 10 stars if I could! Bought an anniversary gift for my husband and they rushed it to get it to me on time! Gift wrapping was impeccable and their monogramming looked great. I'd shop here again and highly recommend it if you're looking for a great quality item with good customer service at a decent price!

    Taylor

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    5 out of 5
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  • I just ordered a blanket with a custom monogram from this company and I'm so obsessed! The quality of the product is amazing and it didn't take long to receive even though I customized it. I had to make a change in the order after I placed it and the customer service was so incredible! I would order from them again in a heartbeat. I can't wait to get gifts for my friends & family!!

    Lauren

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    5 out of 5
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  • My experience with Wrapped in a Cloud was fantastic. They answered any and all questions I had and helped me fully customize my order with monogramming and different color and font options. We ended up ordering 15 robes for my daughter and her closest friends to wear on the special day and we have the greatest pictures and memories as a result of it. They also made for great gifts to give to her friends so that they could remember the special day for years to come. Affordable, Good Quality and super cute!

    Lauren

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    5 out of 5
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  • My experience with Wrapped in a Cloud was fantastic. They answered any and all questions I had and helped me fully customize my order with monogramming and different color and font options. We ended up ordering 15 robes for my daughter and her closest friends to wear on the special day and we have the greatest pictures and memories as a result of it. They also made for great gifts to give to her friends so that they could remember the special day for years to come. Affordable, Good Quality and super cute!

    Trisha

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    0.5 out of 5
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  • The product is good, but I had a terrible experience with customer service. I ordered a robe for a birthday gift. When it became apparent that, even with my paying a rush charge, my order wasn't going to arrive on time, I asked if the robe could be sent overnight. The company said yes, and I paid $43 for this service. I called several times to check and was told each time that the robe would arrive by 3pm the promised day. It arrived the following day-after the party. It is important to note here that this is not a shipping company, so I understand that it is not their fault that the shipping was delayed. It was, however, not my fault either. I asked the company for a refund of the overnight portion of the shipping and that is when the downward spiral began. They would not/will not accept any liability for not getting the robe to me on time. They were rude, not helpful and acted like I was being difficult including, but not limited to, them saying that I should be more understanding si... Read more

    Katie

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    0.5 out of 5
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  • Horrible experience with this company. They shipped late and never sent the tracking info. Terrible customer service. Do not use

    Lily

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    4.9 out of 5
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  • Great customer service and a great quality robe. I couldn't be happier with the perfect gift for my friend's birthday!

    Thomas

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    4.9 out of 5
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  • These favors were great such high wuality

    Chandler

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    4.8 out of 5
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  • Love how soft the robes were and the customer service was awesome through this company

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