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Venues in Winston Salem, NC,
(336) 725-3500
Overall Rating
2.6 out of 5
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  • 2 Reviews


    Elise

    reviews
    1 out of 5
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  • Do not book your wedding here! We had terrible service from the get-go which was my first red flag but I assumed our service would get better as the wedding approached - it did not. We booked this venue over a year out from our wedding date and they had difficulty providing us with a courtesy room block agreement at that time - they eventually came up with 10 courtesy rooms. We were told we could add more rooms to the block as it got closer to the wedding - including rooms in a guaranteed block (for which we would be responsible for 80% of rooms left unbooked). Fast forward to 4.5 months until the wedding - we had asked about starting a guaranteed room block a couple months before and never received a response. A relative calls to book a room under our courtesy block and has a lot of trouble. She then finds out that the rest of the hotel is already booked for our hotel weekend. So we had a total of 10 guest rooms reserved for a 230+ person wedding. The whole point of having our recept... Read more

    Callista

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    4.2 out of 5
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  • I realize the last review on here is really bad. At the time of planning in 2017 for my 2018 wedding, they were going through some major renovations. This did not stop them from being as accommodating as they could for us. My mother and I did a lot of talking with Carol Ann and she helped us a lot with the planning. We had a wonderful tasting experience when selecting food. The lighting team pleasantly surprised me with their work in colored room lighting, uplighting, and gobo lighting. The sales staff was very pleasant to us the night of the wedding and left us complementary chocolate covered strawberries and sparkling apple cider (we chose non-alcohol) with a nice note in the presidential suite. The reason for not a solid 5 star rating is as follows: 1. One of the catering staff did not work well with my wedding day of coordinator and DJ. This staff member turned off the lights in the room at a time where we did not want the lights to be switched. 2. One of the catering staff rem... Read more

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