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Jewelry in Chicago,
(312) 327-9463
Overall Rating
4.8 out of 5
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  • 42 Reviews


    Emanuel Cole

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    5 out of 5
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  • They are very helpful and extremely friendly. They even offer the best pricing on jewelry as well and the quality is amazing. I asked them to create a custom engagement ring and matching wedding band and they exceeded my expectations!. This is the only place that I would ever recommend to my friends and family.

    Candice

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    5 out of 5
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  • Victor was the jeweler we worked with and he was absolutely amazing! He was so personable and super understanding about the whole process. He walked up through everything, and made a video explaining the bridal choices (because brides always have a tougher choice). He was very flexible when I (the bride) changed my mind on what kind of ring I wanted and made sure it was exactly what I wanted. Windy City Diamonds was the best choice you can make for purchasing your wedding bands!

    Catherine

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    5 out of 5
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  • When my now husband and I were originally looking for engagement rings 2 years ago, we went to a place on Jeweler’s Row that required an appointment well in advance. Being that we both took a day off during the week to look (my husband worked weekends at the time), we were kind of discouraged after that. However we decided to check out Windy City in hopes that they didn’t require an appointment. Luckily they didn’t and were more than attentive! We worked with Denise who sat with us for over an hour looking at various rings and then coming up with a custom design based off of the one we liked. I️ really wanted a custom made ring but didn’t think regular jewelers did that, so when Denise told me it could be done I was ecstatic! The whole process was super easy and VERY fast! We were getting engaged back in my hometown and had a deadline for it to be done, and they were able to make that happen! Denise also gave us a tip-have the ring shipped to Pittsburgh rather than pick it up... Read more

    responded with the following comments.

    Thank you so much for sharing your experience with Denise and with Windy City Diamonds. Our number one priority is your complete satisfaction and we're of course pleased to hear that we went over and above your expectations. congratulations, all the best!

    User6908217

    reviews
    5 out of 5
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  • My fiancé has told me nothing but great things with his experience with Windy City. I could not have been more surprised and I absolutely love everything about my ring!

    Hannah

    reviews
    5 out of 5
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  • I love love love Windy City Diamonds. My husband purchased my engagement ring there, and it is a custom-made pearl ring in a diamond setting that has required a little bit of extra attention as pearl rings are more delicate than we initially realized. Windy City has been so accommodating when I've had problems with that ring, and were great to work with on our wedding bands as well. When we went to buy our wedding bands, we found out that Windy City does a complimentary polish of the engagement ring in advance of the wedding, so we took advantage of that service. Everything was fast, well-done and communicative. We will continue to go back for all our future jewelry purchases.

    Kelly

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    5 out of 5
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  • Fred was so patient with us, and after visiting others on Jewelers Row, we felt Windy City offered the best value. Plus, they made sure we had our rings in hand by the time we left the country to get married.

    User5170835

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    5 out of 5
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  • Loved working with Gary. He provided a lot of useful information. He found exactly what we were looking for and responded to all of our emails within a day or two. The ring is perfect and I couldn't be happier with it or our experience at Windy City Diamonds. Plus, the ring was ready so quickly my fiance was still able to completely surprise me with the proposal!

    responded with the following comments.

    Thank you very much for sharing your experience with others, of course this is greatly appreciated. We wish you the very best, Congratulations!

    Kaite

    reviews
    5 out of 5
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  • Working with Garry to create my dream engagement ring and our perfect wedding bands was a huge success. We could not be happier and I'm already looking forward to future jewerly needs!

    User4419277

    reviews
    5 out of 5
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  • I found the perfect jewerly to match my ring.

    responded with the following comments.

    thank you very much for taking the time to share your experience with others. We're of course very pleased that you're happy with the results! Enjoy.

    Maggie

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    5 out of 5
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  • I cannot possibly describe what a wonderful experience my fiance and I have had working with Gary at Windy City Diamonds on my engagement ring and our wedding bands. Gary was able to take our obscure ideas and mold them into custom-designed rings that were even better than imagined! He is the most-friendly, non-pushy, knowledgeable jeweler I have ever encountered. It is obvious that his number one goal is to make the customer happy from design, sizing, engraving, pricing, etc. We will definitely be coming back for all of our future jewelry purchases (hopefully many more diamonds from my husband-to-be, hint, hint).

    responded with the following comments.

    HI Maggie, Thank you for sharing your experience at Windy City Diamonds with others. We appreciate this very much. It was a pleasure working with the two of you and I hope to see you back again for any of your future "needs" in jewelry. Congratulations and all the best, Garry

    Heather Thompson

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    4.8 out of 5
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  • I went into Windy City diamonds because of the great reviews! Komal Dagaria assisted me with getting a family heirloom resized and my wedding was fast approaching. She was able to do the service in under a week and her price came well under her estimate. She was friendly, professional and I would go back to her time and time again!!!

    User4457848

    reviews
    4.8 out of 5
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  • My fiance worked with Victor to design my unique and stunning custom ring. My fiance had some very particular ideas of what he wanted my ring to be and Victor and the team worked to make his vision a reality and within budget. I couldn't be happier with my ring. We were so happy with my engagement ring, we've gone back to Victor help us design and make custom wedding bands.

    Amanda

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    4.4 out of 5
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  • I was able to take in a design I found from a retailer and make it my own at Windy City Diamonds. The team is very friendly and great to work with. Value and flexibility were rated slightly under 5 according to my fiance.

    Liz

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    4.7 out of 5
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  • Overall, my husband and I are very pleased with our experience at Windy City Diamonds. We picked out the rings we wanted on another site and Windy City was able to replicate them almost exactly, and even added some customization. The only downside was that we didn't always get quick responses with email when trying to get information and scheduling pick-up dates. Still, our rings are gorgeous and we got a great value!

    Sarah

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    3.6 out of 5
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  • They assisted my husband in designing the engagement ring and us in designing the our wedding bands. They are great at customizing rings and we could not be happier with the results. Both my engagement ring and wedding band receive compliments all of the time. Our contact person was Denise Ferro. Denise was very knowledgeable and gave us great advice. Once we had her attention during our appointments we received great service. That being said, we frequently would not receive call backs or return emails in a timely manner from Denise. She would state that she was "too busy" to return calls and was planning on calling later. She frequently would give us a time frame for completion of tasks and not be able to maintain that time frame. These were for simple services however if she stated 2hrs it would always require more time. Overall the rings are great and I cannot say enough that they turned out beautifully, but I felt very frustrated with the service we received.
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