
Anthony Gibson
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responded with the following comments.
Anthony we are sorry that you are so frustrated and angry with us. Please know that our offer to reschedule for a Sunday - Friday in July 2021 at no additional cost still stands, should you change your mind. This includes the Sunday of the weekend in July that you requested. In addition, we have offered you Saturday dates in the spring or fall at no additional cost that you have also declined. Our entire year of business has collapsed and we are working hard to reschedule this year’s reservations in a way that will allow us to still be here next year for ALL of our clients. I am sorry that this appears to you that we are heartless, greedy, or terrible people - in fact these are difficult decisions for us. We are doing our best to have a clear and fair policy for all of our clients - not the ones to cancel first, who we like more or less, who threaten us the most, or who write the worst review. As you are aware, the contract your fiancé signed is very clear that all deposits and payments are nonrefundable. We are working hard to ensure prospective clients understand their contract and our policies prior to signing. If anyone reading this has questions about how we are responding to this year’s reservations or the impact on future reservations in light of COVID-19 please reach out, we are happy to talk with you.