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Planner in Des Moines,
(515) 650-3393
Overall Rating
4.6 out of 5
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  • 6 Reviews


    Katelyn Stein

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    2.4 out of 5
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  • My overall experience when dealing with white willow was disappointing and unsatisfactory. For couples with large wedding budgets, I am sure white willow events does a sufficient job. For couples with a smaller budget, I would strongly recommend talking to a different decorators/planners. Since I was paying for the entire wedding out of my own pocket without help from either of our parents, I would say I had a much smaller budget that other brides who hire white willow. When looking back through the emails and reflecting on my wedding day, I feel like I was never made a priority because of my smaller wedding budget. In the days prior to my wedding, I felt that my opinion and concerns became looked over or "pushed under the rug". Taylor's responses to my emails were very curt and short. I tried to set up a meeting to discuss my concerns in the week prior to my wedding, and she said she was too busy. Being told that she was "too busy" in the week prior to the wedding showed that I wa... Read more

    responded with the following comments.

    Katelyn – I am so sorry you felt that you were not treated as you should have been. I am known for going above and beyond for my clients and am sad to hear we did not meet your expectations. We had over 100 emails between one another from when you booked in mid September to one night before your wedding day. I also drafted multiple layouts, and we had 3-4 in person consultations. I pride myself in making any budget work and not treating clients differently regardless of how much they are able to spend. I did want to clarify a few items you mentioned in your review – and will message you privately to discuss. Best, Taylor

    Grace

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    5 out of 5
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  • STOP WHAT YOU ARE DOING AND HIRE WHITE WILLOW EVENTS!!!!! Taylor at White Willow Events is perfection. I was having HORRIBLE nightmares about our wedding and I finally booked an appointment with Taylor and boom... nightmares gone and didn't have another for the remainder of the planning process. Taylor was there for questions I had (she even had her first BABY during my planning period) no matter what. There's no question that I could NOT have done this event without her. I felt so at ease during the whole process. (HINT: ALWAYS trust the experts... AKA - Taylor).

    Katie

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    5 out of 5
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  • Our florist worked with White Willow Events to use some of their decor. They have so many beautiful chairs, decorations, plates, tablecloths to choose from. The decor from them really made our reception beautiful.

    Anna and Bill

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    5 out of 5
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  • Taylor was great to work with. I remember when I first called her up uncertain on what I was going to do and needing help from Flowers to decor, Transportation to Hotel Block. Our wedding was in Des Moines and we actually live 2+ hours out of town, causing some of the logistics to be overwhelming and difficult for me. When we sat down with Taylor to meet to discuss flowers and decor along with partial planning, her sense of style, use of real flowers, and knowledge of weddings absolutely sold us. I believe myself to have been a difficult bride, not because I'm picky but because I didn't have a theme or idea in mind. We had picked colors and that was it - but with a few photos from pinterest and Taylor's expertise, our wedding decor was absolutely stunning. (I'm currently trying to dry and save as many flowers I can). She also assisted us with transportation Shuttle and Hotel Room block both we would not have had without her. Everything she helped us with was perfect, and despite my ina... Read more

    Megan

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    5 out of 5
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  • White Willow Events did a PHENOMENAL job with our wedding! Taylor worked with our budget, making sure we had the wedding of our dreams that fit within our budget. The flowers were gorgeous and she made sure it was exactly what we wanted. I couldn't speak higher of this experience and highly recommend White Willow Events for your next event.

    User3433258

    reviews
    5 out of 5
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  • Kyra is AWESOME!!!!!!! Please please book Kyra for your event!! She is very reasonably priced and does more then ever expected!!! I'm telling the world about how great she is, Please don't pass up on such a great passionate person!! I wouldn't have chose any other person and I'm so glad I found her!!! I recommend to anyone and everyone!!!!

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