
Melissa
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We hired Gloria a few months before our wedding to help with day-of and some pre-planning. She seemed very no-nonsense and capable of getting things done, which is what I was looking for, so I was willing to overlook her abrasive personality. Turns out, maybe I shouldn't have. I want to preface this review with the fact that I have been a project manager for a while and professionally have worked as a Director of Program Operations for the past few years--meaning that I understand how to plan, how to define processes, and how to communicate with clients, very large and demanding clients. So perhaps my expectations were too large to begin with.
Having said that, leading up to the event, I was disappointed with how disjointed Gloria's communication style was. I would get up to ten emails a day that were mostly randomized and contextually disorganized, and often were inarticulate and/or had typos making them hard to actually understand. For me, it was very hard to stay on top of her co... Read more