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Dress & Attire in Lenexa,
(800) 700-2035
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1.5 out of 5
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  • 4 Reviews


    Sabine

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    1 out of 5
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  • Terrible company. I had ordered a $150 coat and it was beautiful. However, after wearing it for a few minutes, the lining of the sleeves and bottom drooped out. I returned the coat. The original price was actually $299.95. Made in China. Still for that money I expect decent quality. After receiving it back, they claimed that it takes 2 - 3 weeks to process a refund!!! Really? The refund I received was $22.85 short. The coat was not damaged, carefully wrapped, in a sturdy box, when I mailed. It was their faulty product, not my fault and they charge me for returning? Communication is slow and spotty. Now that I have demanded the remainder to be refunded as well, they are ignoring my e-mails.

    lesley

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    1 out of 5
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  • Terrible customer service, rude representative, antiquated systems. Go somewhere else!

    JoAnna

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    0.2 out of 5
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  • I purchased a very expensive, large teacart for use at my wedding. Because the item was not the same as it's image online, I asked for it to be returned....it's size required pickup by UPS freight. I spoke to customer service at least 1x per week requesting help to return this item and was always promised that I would be contacted by a supervisor. I did not receive a return call until 28 DAYS AFTER MY INITIAL PHONE CALL. I am convinced my request for help was deliberately ignored because the Vic. Trading Co. wanted to avoid the cost of the return freight charges. The teacart was finally picked up for return 31 DAYS AFTER MY INITIAL PHONE CALL. It is inexcusable to treat a customer in this fashion and I will never purchase from them again. CONSUMERS BEWARE!!

    Denae

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    3.9 out of 5
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  • My dress came from this company and it was absolutely perfect for less than $200.00.

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