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Transportation in Springfield, MA,
18005998916
Overall Rating
4.9 out of 5
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  • 22 Reviews


    Elizaveta K.

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    5 out of 5
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  • I got in touch with VOA Valet Service four weeks before our wedding day. The customer service was very pleasant and responsive. They arranged time to view the area in order to set up proper flow. During that time their representative made few great suggestions that we agreed to. Few days prior to wedding, company called us and once again confirmed date and time. They provided us with the name and phone number of the team leader. On the day of the wedding, they arrived 20 min prior scheduled time, set up all their stations and were ready to greet our guests. Every single one of them was pleasant, happy, respectful!!! I could not ask for a better experience!!!!

    responded with the following comments.

    Hi Liz - Congratulations once again on your wedding! Thank you for the kind words and for allowing VPA to be apart of your special day! I am happy to hear that you were pleased with our service! It was a pleasure to work with you. Wishing you and Markian a lifetime of happiness! Best Wishes, Jillian

    Mike T.

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    5 out of 5
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  • Jillian Tallman and her team at Valet Park of America were the perfect vendors for our wedding shuttle this past July. I reached out to her kind of late (covid had us doing a couple of things last minute) and yet, she was nothing but helpful and generous to work with. She reached out to me to confirm all the details and timing two weeks in advance of our wedding, and the week-of, she reached out with the name and contact information for our driver. On the day-of, Nelson (our driver) was prompt, professional, and exceedingly helpful, especially when he made sure to get me on and off the shuttle in my wedding dress without getting drenched in the pouring rain. My husband and I cannot recommend Valet Park of America highly enough.

    Kathleen C.

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    5 out of 5
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  • The scheduling was so easy start to finish. The driver's were very professional as well. It was so nice to know we had a safe and dependable ride to and from the wedding.

    responded with the following comments.

    Hi Kathleen - Thank you for the kind words and for reserving our service for your daughter's wedding! We are pleased to hear you had an enjoyable experience! Wishing the new couple a life time of happiness! Best Regards, Jillian

    Christine

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    5 out of 5
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  • We hired ValetPark for our wedding party to get to our wedding- and not going to lie I was kind of bummed all the trolleys in Newport were booked. We hired ValetPark and the driver alone made the entire thing worthwhile. Being not from Newport, she had suggestions on where to take pictures which was so helpful for me. She was so sweet, on time, so relaxed, and we couldn't have asked for a nicer driver. Beth Ann- you rock!

    responded with the following comments.

    Hi Christine - Congratulations on your wedding! Thank you once again for booking with Valet Park of America! I am pleased to hear you enjoyed our service and will certainly pass your compliment along to Bethann. It was a pleasure working with you and I wish you and Mike a lifetime of happiness! Best Regards, Jillian Tallman Event Coordinator

    Kaitlin

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    5 out of 5
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  • We had such a great experience with Valet Park of America and would highly recommend them! We had a logistically challenging transportation route to our venue, with multiple stops, and Lynn did a ton of research on her own beforehand and made us feel confident that they had everything under control from the very beginning. She was communicative, detail-oriented, and helped us adjust as the day got closer and we knew our final headcount. All of the drivers were friendly, and our guests loved the size of the buses. Can't wait until we have another reason to work with VPA!!

    responded with the following comments.

    Hi Kaitlin - Congratulations once again to you and Andrew on your wedding! It was such a pleasure to work with the both of you throughout your planning process! Thank you for allowing us to be a part of your special day, everything turned out beautifully. I look forward to working with you again for any special occasion you may have! Best Regards, Lynn Jemilo, Director of Events and Transportation

    Jessica

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    5 out of 5
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  • After a nightmare-ish experience with the first transportation vendor we attempted to hire, working with Valet Park of America was a dream come true. We used them for the transportation of both our wedding party and to get our guests to/ from their hotels and the reception venue. From receiving the initial quote, to making changes to our day-of timeline, to processing payments, and contacting drivers the day-of the event, everything with Valet Park went smoothly. I have never been more happy to have my "first choice" company fall through.

    responded with the following comments.

    Hi Jessica - Congratulations on your wedding and thank you for booking with Valet Park of America once again! I am so pleased to hear that you enjoyed our service and everything went smoothly! It was an absolute pleasure to work with you! I wish you and Jeremy a lifetime of happiness! Best Wishes, Jillian Tallman Event Coordinator

    Kathleen M.

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    5 out of 5
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  • The shuttles were perfect, the driver were kind and warm and the experience of signing and executing the contract was perfect. So happy we found them, they took away so much stress!

    responded with the following comments.

    Hi Kate- Congratulations on your wedding and thank you once again for booking with Valet Park of America! We are so happy to hear that everything went well and you enjoyed our service! It was an absolute pleasure working with you, I wish you and Kate all the best! Lynn Jemilo Director of Transportation and Events

    Sara

    reviews
    5 out of 5
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  • The team at Valet Park of America was great! All the way from quoting to booking to the day of our wedding. They were flexible with time and location changes. The driver was fun and friendly, and the shuttle was nice and clean. I'd recommend to anyone looking for reasonably priced, and reliable wedding transportation.

    responded with the following comments.

    Hi Sara - Congratulations on your wedding! Thank you once again for booking with VPA! I am so please to hear you had a great experience with our service! It was a pleasure working with you! I wish you and your new husband a lifetime of happiness! Best Wishes, Jillian Tallman Event Coordinator

    Sarah

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    5 out of 5
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  • Valet Park was wonderful! Very easy and timely to communicate with throughout our booking process. We were married on January 19th, with up to 2 feet of snow in the forecast. Valet Park was wonderful and confirmed our event ahead of time (putting my nerves at ease). Fortunately, the weather held off! The bus we rented was extremely clean and comfortable, and our driver Susan was friendly, a safe driver, and a great sport! She made several trips between our hotel and the venue and kept everyone on schedule. I can't recommend Valet Park of America enough!

    responded with the following comments.

    Hi Sarah- Congratulations on your wedding and thank you for your kind words! We are happy to hear that everything went well and allowing us to be apart of your special day! Thank you once again for booking with Valet Park of America! I wish you and your husband a life time of happiness! Best Regards, Jillian Tallman

    Chelsea S.

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    5 out of 5
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  • Valet Park of America was the best choice for our wedding day transportation! Speaking with Jillian on the phone was easy - she knew all the right questions to ask to ensure we got the transportation we needed. She always responded to questions quickly and called about a week before the wedding to go over our final schedule. On the day of the service was perfect. The drivers were on time and so polite and the buses were spotless. Our driver even stopped at Dunkin' Donuts between the ceremony and reception for us. They made everything so convenient! I would recommend them to anyone!

    responded with the following comments.

    Hi Chelsea - Congratulations on your wedding and thank you once again for booking with Valet Park of America! We are happy to hear that everything went well and you enjoyed our service! It was an absolute pleasure working with you! I wish you and your husband a life time of happiness! Best Regards, Jillian Tallman

    Sarah

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    5 out of 5
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  • We would highly recommend this company. They were so easy to work with before and during the wedding. The drivers were patient and professional. The prices were reasonable as well!

    Laura

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    5 out of 5
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  • We used Valet Park of America to transport our bridal party throughout the day of our wedding. The driver was professional and on time for all of the stops and the shuttle was clean - couldn't have asked for anything more! We chose to go with Valet Park of America instead of other transportation vendors because the price just couldn't be beat. The shuttle wasn't as "glamorous" as some of the other party bus options, but it more than got the job done and we were happy with the service!

    responded with the following comments.

    Hi Laura - Congratulations on your wedding and thank you once again for booking with Valet Park of America! We are happy to hear that everything went well and you enjoyed our service! We wish you and your husband a life time of happiness! Best Regards, Valet Park of America

    Sara

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    5 out of 5
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  • We had a great experience with Valet Park of America, which provided a 14-passenger limo van/shuttle for our wedding in September (took wedding party to church and then to reception). They were easy and professional to work with. Our driver was very professional, on time, and everything went very smoothly! Vehicle was in good condition. Highly recommend!

    Morgan

    reviews
    5 out of 5
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  • Working with Valet Park of America for our wedding was made simple by our contact Jillian! We set up 2 shuttles to pick up guests from 2 hotels and bring to our ceremony/reception site...everyone arrived on time and could take the shuttles back whenever they so chose! At the end of the night, most people were just going back to one of the hotels so they drivers quickly changed up their route to accomodate our guests needs. Thank you so much for such an easy experience on an inevitably stressful day - we highly recommend!

    Amelia

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    4.8 out of 5
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  • The VPA team was wonderful from the time we booked right up until the day of our event. We used their shuttle service to bring guests to and from the hotel and venue. The sales team who we worked with to plan everything was very professional and helpful in helping us to best service our guests. The drivers were very professional, kind, and fun! Our guests loved them!

    responded with the following comments.

    Hi Amelia - Congratulations on your wedding! Thank you once again for booking with Valet Park of America! I am pleased to hear you enjoyed our service and that everything went well. It was a pleasure working with you and I wish you and Bryan a lifetime of happiness! Best Regards, Jillian Tallman Event Coordinator

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