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Transportation in Matawan, NJ,
(732) 441-9400
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4.0 out of 5
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  • 59 Reviews


    anthony

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    0.5 out of 5
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  • This company is completely unprofessional and unhelpful. The limo was 1st late to pick me and my groomsmen up wich made my wife and her bridesmaids late as well. Ontop of that they parked around the corner from a very simple open street and made us walk to the bus on a 90 degree day, Then not have anything to drink on the bus. (Even some taxi's provide water sometimes) the worst part is rite after we just got married as we walk out of the church the first thing he said is that this is a 3 hr package and if you go over time is 150 extra so what that means is no pictures at the location we chose to go to from the church due to being threatened that we are going to have to pay more. All and all it was a horrible experience and trying to call to get some answers from ownership is like speaking to a wall. NOT RECOMMENDED AT ALL

    Emily

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    1.8 out of 5
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  • Your limo was fine as well as the driver. My problem was that we ran over on the time allowed and disputed the actual time your man arrived to start. Then once we ran over, your driver DEMANDED cash to go over instead of a credit card. We disputed the actual charge based on time and the fact that we had to give him cash as opposed to a credit card or a debit card which was not professional. The bottom line is that we were overcharged by $160.00 and caused us to scramble to get cash instead card. On a say that was my wedding, it caused some confusion and angst which should not have happened. That is not a good policy AND because of that the extra tip I was to give to the driver was not given. You need to change that policy.

    Jenn

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    4 out of 5
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  • We rented the 32 passenger party bus for our recent wedding which was beautiful and pretty spacious. It was definitely pretty pricey for 3 hours, but I sort of understood that being as it was such a big party bus. The person that my mom spoke to when booking it was very helpful and wonderful to work with. They were very flexible and patient, as we had to make some changes last minute. We were doing a "first look" at the hotel and then our entire bridal party and parents were going on the party bus to take pictures at the beach. I know that we weren't married yet, but our limo driver did not show any excitement for us whatsoever and I was a little taken aback by that. He wasn't that friendly, although he did get us to the beach promptly and did as we asked him to when it was time to leave which I am thankful for. For the money that we paid to rent the limo bus, I was surprised by this. He did arrive on time and we also used the bus to act as a "shuttle" for our hotel guests bein... Read more

    User4392489

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    0 out of 5
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  • I was extremely disappointed with the service provided for our wedding day. We used the white limo coach on a sunny day in June, and the air conditioning was not working. The driver didn't know how to get it to work, and when I called the company to complain, they said, well it was working when it left here. They did nothing about it, didn't offer to send us another vehicle, didn't make any adjustment to the price we paid. I would absolutely not recommend this company to anyone.

    Jodie

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    3.4 out of 5
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  • Having confirmed a week before the wedding, we came to find out that they didn't have us booked for shuttle service back and forth to the hotel our guests were staying at, which we previously requested. They easily added this on and accommodated us when we needed a larger limo. However, they seemed very disorganized. The driver called me the morning of and was unsure the details and timeline of our pickup and arrival. Since we already gave this information to the owner, I was a bit disappointed with the lack of communication within the company. Additionally, being in a wedding dress I had to open my own door and finagle my way out of the limo. Although everyone was very friendly, I wouldn't choose this company for another occasion.

    Angie

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    0.6 out of 5
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  • Terrible customer service and they steal. I had to cancel my car service and my contract stated a 35 dollar cancellation fee. I made the mistake of prepaying the entire trip, as well as gratuities, parking and tolls - they refuse to refund anything. They lie STEAL and CHEAT. Stay far far away!!!

    Katie and Chris

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    5 out of 5
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  • We used VEI for our wedding day and they were great. We got the white stretch Hummer which fit our bridal party perfectly. They were prompt, knowledgeable and when we ran a few minutes over our booked time they let it slide. The limo was nice, they had champagne ready for us when we left the church and overall we were pleased with the service. Thanks again!

    User2662055

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    5 out of 5
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  • V.E.I. was wonderful on our wedding day. We made some last minute changes with the bride's pick up location and V.E.I. didn't let us down. We picked out the 14 passenger Party Bus for our wedding party and found it to be very spacious with 14 people sitting inside it. Our driver was on time and was very helpful with "fluffing" the bride's gown as she entered the church. He was prepared with directions to our location for pictures and back to our venue. We would highly recommend V.E.I. as transportation for your special day!

    Lauren

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    5 out of 5
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  • V.E.I was wonderful!! I had looked at a number of limo companies for my wedding and V.E.I had the best prices. They arrived right to my house right on time, which was obviously very important for my wedding day. The driver was very professional and friendly. They provided champagne in the limo, the limo was clean and new. I have nothing but wonderful things to say!

    Kathy

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    5 out of 5
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  • As mother of the bride I contracted with V.E.I. to provide Limo Service for the groom's parents who can no longer drive. Joe, the chauffeur, treated the couple with the utmost respect. He went beyond his duty as a driver. Upon arrival to the venue in a long stretch limousine, he escorted them to their seats(avoiding stairs) and went a step further in finding additional pillows for her comfort while at the reception. As is standard practice with VEI, Joe remained at the venue for the entire duration of the event. He was 'at their service' for the day. Along with the wedding itself, the special treatment they received from Joe made the day even more wonderful.

    Becky

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    5 out of 5
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  • VEI was perfect for our big day! THey traveled through Jersey Shore traffic to get our pictures on the boardwalk, and were so amazing about extending their time with us! Thank you!

    Daryl

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    5 out of 5
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  • I used VEI for my wedding day transportation, and I cannot say enough great things about them. They made everything so easy, and had a car/van that suited every one of my large wedding's needs. From my personal limo, to my bridal party, to the coaches that shuttled all our guests from 2 hotels to the wedding at Shadowbrook, they were always on time, and above all, so friendly and helpful. Figuring out the timing and logistics was tricky, however Gil and Anthony were patient and helpful and took all the information I gave them to formulate a flawless day-of plan for my wedding transportation. I even had friends commenting how nice the large coaches were, and that they can't wait to book them for their own events. Thank you so much VEI for helping make my wedding day perfect!

    Danielle

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    4.7 out of 5
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  • Overall good experience using VEI. Our driver was very professional and helpful.

    Elizabeth

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    4.5 out of 5
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  • My husband and I were both very pleased with V.E.I. Limos. On the morning of our wedding and throughout the rest of the time that we had them, they were on time and professional. We especially enjoyed the champagne toast after the ceremony! I did not have any issues with this company and would definitely recommend them for weddings or any other occasion.

    User3790977

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    4.5 out of 5
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  • Thank you for being part of our special day. Our driver was so great and patient with us. He was very pleasant and polite.

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