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Transportation in Austin, Texas,

Uptown Valet & Transportation

10421 Old Manchaca Road Suite 600
Austin, Texas, TX
Services: Transportation | Login to save vendor
(512) 394-6210
Overall Rating
4.9 out of 5
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  • 53 Reviews


    Ashley

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    5 out of 5
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  • Uptown Valet was great! They were prompt, professional, and let our guests listen to their own music to and from the Wedding Venue. They offered many choices for the size and how many passengers could be picked up! I would recommend them to all of my family & friends! Thank you!!

    Cyd

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    5 out of 5
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  • Our wedding planner recommended Uptown because they had local dispatch and a person on the ground to make sure guests were picked up and delivered. They traveled between 2 hotels, a church and reception site with multiple trips between all three. Buses were clean and drivers were friendly and courteous. Excellent service! Would use them again in a heartbeat!

    D

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    5 out of 5
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  • Very professional and friendly. Easy to work with, great communication, on time, one less thing we worried about on wedding day. Highly recommend!

    User6108276

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    5 out of 5
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  • I recently used Uptown Valet for my wedding in Austin and want to highly recommend this company for anyone looking for a limo service in the Austin area. Arrington was great to work with and made planning from out of state very easy. His whole staff was extremely reliable, friendly and trustworthy. Uptown Valet was always on time and provided an excellent service for our wedding. We cannot thank them enough for the great work they did.

    Kimberly

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    5 out of 5
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  • When I told my other wedding vendors I was using Uptown for our transportation, everyone’s response was the same: “They’re fantastic!” And they truly were. We used them to transport our bridal party, groomsmen, and guests from our hotel to the venue and back, as well as for our getaway car. To me it seemed like a complicated endeavor – there were a number of different pickup and drop off times, some of which required a charter bus, others a shuttle, etc., but Uptown never batted an eye. They were truly professionals – courteous, responsive, on time (or even early), and had a fleet that looked like it was in brand-new condition. I cannot recommend them enough!

    User4307008

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    5 out of 5
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  • Very helpful and did a fantastic job!

    Patty

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    5 out of 5
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  • My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. They offered good advice on what my needs would for the wedding.

    User4322722

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    5 out of 5
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  • GREAT customer service and easy to work with. We will definitely use them again.

    User3859098

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    5 out of 5
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  • We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both services were excellent and the drivers were very professional. The value for money was good as well. I would highly recommend Uptown.

    User3360176

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    5 out of 5
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  • Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were constantly making changes to the 3 day schedule and he was able to make everthing happen in record time. Drivers were very professional and worked with us when we moved around drop off and pick up times. I would highly recommend Uptown Valet for any of your transportation needs. I will be using them in the future for sure!!

    User3840755

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    5 out of 5
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  • Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when looking for valet for our guests and transportation to the wedding for the wedding party and families. Arrington was professional, friendly, and fair. All of our calls and emails were returned quickly, if not answered immediately. It was literally FREEZING the day of our all outdoor wedding, and I never heard of any complaints or saw any slacking from the valets. Our wedding was held at a unique venue that offered nothing but the space, and though we had well over a dozen vendors working our monster party, I'd have to say that Uptown was in my top three. It may sound weird that I loved the valet company more than my photographers or florist, but they really were such a dream to work with!

    responded with the following comments.

    Thank you so much for the wonderful feedback! We thoroughly enjoyed working with the planner and your family. All of our staff thought it was one of the best weddings that they had the pleasure to service. Thank you again and Congratulations to you all! - Arrington & Staff - Uptown Valet & Transportation

    Kelly Jo

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    4.9 out of 5
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  • Pat at Uptown Valet was incredible to work with. He as quick to respond (via phone and via email) to questions about rates, timing, set up, end of night, etc. We talked through budget and expectations and he was open to discuss how to make it worth our time as well as worth the guys he staffed for our wedding! We hired he guys as Uptown Valet from 5:30 - midnight. We had 350 total guests, and roughly 200 of those guests were driving and needed valet.

    User3080655

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    2 out of 5
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  • Of my vendors they took the longest to respond and I frequently had to send multiple emails to get my answer. After confirming all my services multiple times they were the only vendor to really mess up on the day of. Apparently they had a car at my venue then decided it was the wrong one and instead of asking if it was alright they sent it back leaving us waiting for a car to arrive after our grand exit. It really ended up working for us as we got to talk to a few people we had missed and say goodbye to our guests but I was obviously not impressed with the predicament from a service perspective.

    responded with the following comments.

    Thank you for your review. We wish that every service was a 5 star glowing review and we sincerely apologize that we did not fulfill your expectations. We definitely strive to correspond in a timely manner and unfortunately during the busiest time of the year for us, sometimes it takes a little longer than normal. But we will definitely take this into consideration for future clients; your response helps us get better as a company. For your wedding; yes, our driver did take the incorrect vehicle, and we actually had another driver deliver the correct vehicle to your venue. Again, we apologize if the timing on your exit was not exact. We always strive for perfection and every detail to be perfect. We sincerely apologize for any issues and hope that we can try to make it right with a future trip. Thank you again for the review, it will help us give better customer service to all future clients.

    User3174382

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    4.8 out of 5
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  • Uptown was referred for us for wedding. We wanted a get away car, but did not want to spend a lot. They were amazing and the professional the entire time. I will always use & recommend them as a car service to use in the future.

    User3841301

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    4.8 out of 5
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  • The only criticism I have it that one of the bus drivers was negligent in her driving by slamming on her brakes and causing 2 of my guests to fall down in the aisle of the bus. One had a serious cut on her knee and the other had to get xrays and still has a knee issue. Otherwise, we thought Arrington and his company did a great job and we would use them again.

    responded with the following comments.

    We are so sorry to hear about this unfortunate circumstance as this is the first time that we have heard about this. We sincerely apologize that this happened and are taking the next steps to make sure that this does not happen with future trips. We do hope that the wedding overall was an amazing time had by all and we appreciate the opportunity. Thanks again. - Arrington & Staff - Uptown Valet & Transportation
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