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Catering in Madison,

Upstairs Downstairs Catering

1617 North Stoughton Road
Madison, WI
Services: Catering | Login to save vendor
(608) 256-4600
Overall Rating
5.0 out of 5
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  • 48 Reviews


    Brian Falbo

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    5 out of 5
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  • People remember three things from your wedding: Music, Drinks, and Food. Upstairs Downstairs did an absolutely amazing job on that last one for my wife and I. Their service was excellent and the food was top notch and consistent (I didn't hear a single complains from any of our 157 guests). The entire process, from first meeting, through tastings, detail meetings, our endless questions and tweaks, all the way through our big day was fantastic. Kayla put us at ease, and had plenty of very useful advice and experience to share. I STRONGLY recommend working with these folks. We do not regret it one bit.

    Mary Kay Rodriguez

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    5 out of 5
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  • Upstairs Downstairs catered my daughter’s wedding and the food, service and thoughtfulness were beyond expectations. I was the wedding planner and appreciated Kayla’s assistance. Phil the lead server was the best. Would not change a thing. Friends and relatives loved the dinner and our vegan guests said their dinner was delicious.

    Amanda Kaiser

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    5 out of 5
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  • Upstairs Downstairs Catering catered my wedding this past month. I worked with Kayla throughout the process. She was very helpful and great to work with. She provided great recommendations based on what we were looking for. The service the day of could not have been better! Food came out fast and the servers where quick to clear. Food was excellent! The butternut squash ravioli had so much flavor and the steak was perfectly cooked. We went with family style so it was nice to be able to have some of all the dishes. I received so many comments on how great the service and food was. I highly recommend Upstairs Downstairs Catering.

    Allison

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    5 out of 5
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  • The most amazing tasting food. All came out nice and warm. The staff are extremely friendly and make sure to take good care of you! They are very open to whatever you want-I wanted family style and they made it happen. I highly recommend for a wedding!

    Mikka

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    5 out of 5
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  • Upstairs Downstairs Catering was absolutely amazing at our wedding! The food and service was incredible - our guests weren't disappointed. Kayla was amazing and worked with us every step of the way. The guests meals were fantastic as well as our late night snacks - all of our guests enjoyed everything! We knew we wouldn't be able to enjoy the amazing cupcakes they made, so they created a to go box for us before we left. We highly recommend Upstairs Downstairs for your special day!

    Kelsey

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    5 out of 5
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  • The manager, Dan, was very easy and fun to work with while we planned our wedding. Staff at the wedding were friendly and helpful!

    John

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    5 out of 5
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  • I can't possibly say enough about our experience with Upstairs Downstairs. The first meeting with Kayla really set the tone of their attentiveness and willingness to make our wedding day truly special! From allowing a favorite recipe of ours to be used to her 'bending over backwards.' Food was phenomenal and service was unbelievable! Choose Kayla and her team without thinking twice!

    Laura Jacob

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    5 out of 5
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  • Upstairs Downstairs Catering was fabulous for our wedding! Amazing food, Amazing Service and Staff. Dan worked with us every step of the way, answered any and every question we had, and allowed us to tweak the menu until it was perfect for us. The staff went above and beyond expectations;professional and personal service. One of the gals even boxed up "to go" meals for us to bring on our honeymoon. Cant recommend them enough! Thank you guys for helping to make our special day the best!!

    Brittney

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    5 out of 5
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  • We used Upstairs Downstairs for our wedding reception of 130 people. Our first meeting with Kayla was so impressive and she was easy to work with - very responsive and friendly. We wanted to do something a little bit different - a Pizza buffet. She worked with us on some more unique pizza ideas (mac and cheese pizza - so yummy!!). The overall price was also very affordable. We also hired a few bartenders from UpDown. On our wedding day, everything was incredible - the service, the food, the set up and take down, I didn't worry about a single thing. Our guests were so complimentary of the staff and of the food. Hiring UpDown was one of the best decisions we made during our wedding planning process! I hope to be able to plan another event and hire them in the future.

    Julie

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    5 out of 5
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  • Kayla was amazing to work with answering all my questions and helping my dream wedding come to life! The food was hot, served on time and absolutely delicious! The staff was very professional! Kayla was just a joy to work with and offered wonderful suggestions for a perfect meal! We got so many compliments from our guests! Great food and service!!

    responded with the following comments.

    Thank you so much for your review Julie! I will be sure to share it with the rest of our team. It was truly a pleasure to work with you and we hope to serve you again in the future if ever needed. Sincerely, Kayla Retzlaff, Dan Brown & the Upstairs Downstairs Catering Team

    Kelly

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    5 out of 5
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  • Delicious food and they were so accommodating and easy to work with! We have received so many compliments about how great the food was at our wedding

    responded with the following comments.

    Hi Kelly, Congratulations again and thank you so much for your review! We will be sure to share your kind words with our team. We were thrilled to be a part of your big day! Good luck to you and please let us know if we can serve you again in the future. Sincerely, Dan Brown, Kayla Retzlaff & The Upstairs Downstairs Team

    Julie

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    5 out of 5
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  • Dan is the best. He went above and beyond time and again to make sure my wife and I had everything we wanted. We were blown away by how friendly, professional, and accommodating he is. He answered all of our (many) questions, and his response to any request we had was that he and his team could do it, whether it was a slight tweak to a dish or a specific service request during dinner. He also knew exactly what questions to ask to make sure we had everything we needed and to anticipate any issues that may arise (and make sure they didn’t). Also the food was great (especially the mini cupcakes). Though I hope to never plan another wedding, I would absolutely hire Dan and Upstairs Downstairs again if I did.

    responded with the following comments.

    Hi Julie, Thank you so much for your review! We really appreciate it! It was great working with you. Keep in mind we do more then just weddings so if your ever in need of any catering think of us. I will share your kind words with the rest of our team. Thanks again! Dan Brown, Kayla Retzlaff & The Upstairs Downstairs Team

    Anne

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    5 out of 5
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  • Upstairs Downstairs was great! We got so many wedding guests that told us it was the best wedding food they had ever had and we would have to agree. My husband works as a chef and a caterer and he was very pleased as well. We had a couple of people with food allergies and they were more than happy to accommodate those and made wonderful meals for those that needed something special.

    responded with the following comments.

    Thank you so much for your kind words Anne! It was our pleasure to serve you.

    Anne

    reviews
    5 out of 5
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  • We chose Upstairs Downstairs Catering based on the reviews we read and the delicious food served at our tasting! We could not be happier with our choice! Rick was so flexible and easy to work with. He went above and beyond by visiting our venue as he had not catered there before! Phil and the staff were wonderful the day of the wedding. Phil kept us informed the entire evening, and the staff was extremely friendly and polite! And the food was awesome! From the appetizers, to dinner, the dessert bar and our late night snack of nachos....everything was delicious! Thanks so much for everything!

    Machesney

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    4.7 out of 5
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  • Upstairs Downstairs Catering provided our food for the wedding and we are so happy they did! While choosing the menu, they were very flexible with scheduling and allowing us to do two tastings due to family circumstances. They supported us in customizing little things for the meal and sticking with the requests we made. Kayla was amazing at communicating and going with the flow with our ever-changing wedding plans. We got tons of compliments on the food during the wedding and the wait staff was kind and good at reading the crowd for timing the meal. I highly recommend Upstairs Downstairs and would use them again in the future!
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