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Dress & Attire in Buffalo,
(800) 724-1800
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3.3 out of 5
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  • 81 Reviews


    Danielle Catanzaro

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    3.6 out of 5
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  • There were a few things that we would’ve changed with tuxedo junction but overall they were responsive and helpful!

    Stephanie

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    5 out of 5
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  • We worked with Vinnie at the Boulevard Mall location and his customer service was excellent! Prompt in making sure we were always aware of any upcoming deadlines and directing us in any next steps as well! They have a large selection of tux's to choose from and were able to order in the ones I saw online for a try on! So easy to work with and were great at suggesting options for cost efficiency too! (My father in law and mother's boyfriend opted to buy a tux since it was priced so competitively!

    Alison

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    5 out of 5
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  • I'm not sure why Tuxedo Junction gets a bad rap. Everyone we worked with was great. The tuxes came in earlier than promised and at multiple locations. There were no issues with fit and no missing pieces. Can't complain at all as our guys looked great!

    Joshua

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    5 out of 5
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  • Customer service was top notch

    Courtney

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    5 out of 5
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  • We live out of town from where we had the wedding, and Tuxedo Junction was easy to work with. We did not have a location in the area we lived in, but Tuxedo Junction helped us get the measurements for the groom. We were able to go to a tailor and send the measurements into them. They had all the tuxes ready 5 days prior to the ceremony - they let all the guys go try them on and pick them up. Some of the guys needed a different size, but they were able to get a better fitting piece within that day or the next. Tuxedo Junction also kept me up to date with who already got measured and who still needed to go in to get measured. They also provided extra shirts just in case the guys got them dirty.

    Heather

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    5 out of 5
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  • I had heard some not so pleasant reviews on Tuxedo Junction in the past so I was a bit nervous about getting our suits through them, but my husband had been in a wedding that used them and he loved the suits so we went for it. I must say I was blown away. We had such a great experience, they were very accommodation with us especially since our wedding was 2 hours away from the location. They gave us extras of everything just incase something didn't fit right or got dirty. Everything came in perfect, clean and ready to go. The manager at the shoppingtown mall location in Syracuse really went above and beyond to help us.

    User6227032

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    5 out of 5
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  • We recently went to the new Tuxedo Junction that just opened in Mccandless Crossing, PA and had a great expirience. We originally went to Men's Warehouse, but they were very rude and had a lot of additional hidden fees. Once we said we wanted to rent instead of buy, they didn't care about us at all. Tuxedo Junction gave us a lot of personal attention, amd really seemed to care about our wedding. We even got a hand written thank you card for going there. We had guys picking up their tuxes in 3 different locations around Pittsburgh (Mccandless, Cranberry, and Robinson) and everything went very smooth. We got a really good deal on a platinum tuxedo, after tax and everything it came out to around $110 a piece, and I (the groom) got a free rental! We came in a few days before the wedding to try everything on, and everything was perfect, except one guys tux was a little big because he lost 25 lbs since he got measured, but they had the right sizes in for him the very next day. The service wa... Read more

    Trần

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    4.9 out of 5
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    Joe

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    3.1 out of 5
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  • I shopped at the Eastview Mall location in Victor, NY. So about 2-2 1/2 weeks before the wedding my son (age 6) and I went in for measurements and to pick out the colors. We were greeted and worked with a guy who was the manager in training or new manager, can't remember his name. He was put together, well spoken, and seemed knowledgeable about the products and process. We returned on the Tuesday evening of wedding week and the same guy is working. Both my son and I try on our tuxes. They need to order in a small vest and smaller pants for my son, no big deal. They need to order me in a smaller coat and a smaller shirt, no big deal. Now the pants are a different story. Due to my waist size and short height the pants were hemmed inside so high up that the original ankle was getting caught up on my calf. To the point where when I bent over or even took a large step it would ride up, catch on my leg, and now I've got a pant leg 3 inches above the other. When I asked about that I was told ... Read more

    Rebecca

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    2.6 out of 5
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  • I would not trust Tuxedo Junction and wish I never booked them for my wedding. Every time I walk in there they ask me for more money. It all started at a wedding show where the gentleman selling their services promised a free suit or tux for my soon-to-be husband if the rest of our party rented suits as well. No one bothered to tell me that there was a minimum number of groomsmen. I spoke to a salesman by the name of Chris who overrode this issue, he was great. We got all the men measured except for my future stepson. They told us to wait because he's growing, although, every time I talked to them, the date changed as to when to measure him. We came in today to do that and they asked for more money. The last time we were there, we asked to pay for EVERYTHING. After being given my receipt, I was told we were all set and JUST needed to measure my stepson in November. Imagine my surprise, that now that I'm tapped out of money, they want over $100! I was told all we needed to do is measure... Read more

    User6086436

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    1.9 out of 5
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  • We used the store in New Hartford, NY. Although they have more flexibility with colors, we were pretty disappointed with the inconvenience we were placed in. Having a large bridal party of 8 guys, a groom and two fathers, majority of the measurements were wrong. It was very difficult for everyone as they traveled 30 min or more to the store three days in a row when we had preparation events leading to our wedding. When I called to try to work it out, I was basically told there was nothing tuxedo junction could do for us. Also, the girl who did our measurements was very difficult to understand and we needed to repeat ourselves several times. It was a bigger headache than ever anticipated and am so glad we won't be needing these services again

    User6784043

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    0.7 out of 5
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  • Out of six suits we had four that had problems. In the end they refused to make anything right for us and blamed us for the problems. We had suits that were too tight, pants too tight, shirts too big, sleeves too short, wrinkles in pants and jackets, pants that were ripped and had someones matted hair in them that led us to believe that some of the suits may not have been cleaned prior to our rentals. The grooms father's suit was so tight that he opted to decline his and wear his own suit. When you are one day from your wedding the last thing you need to do is take time out of your busy schedule to run an suit back and wait for it to be fixed. I will NEVER recommend this place to anyone! I say RUN away fast!

    User6768542

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    0.5 out of 5
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  • The worst experience ever. All they care about is the money. First problem was the button fell off the coat when I put it on. Ok not bad pulled out the needle and thread a sewed it back on. Second problem The pants broke on the side where you can adjust the waist. This could not be fixed. So I had to wear a pair of suit pants with the Tuxedo that I rented. Thank goodness the tux was black and I had a black suit. Called the store and told them about it. It was to late to do anything that day everything had started. Returned the Tuxedo the next day. Ask if we could get a little compensation back because of the pants. I was not looking to get the whole tuxedo for free, but just for the pants. I was told that the only compensation that I would get is that I would not have to pay for damages. I was shock at the decision. I was told that everything was ok when it left the store. I had the pants on for maybe 20 minutes. It not like I had them on all day. They didn't care, it was a... Read more

    Kelly

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    0.9 out of 5
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  • We went to Tuxedo Junction because it matched the colors for the bridesmaids. When we first got there for the initial sizing, the person us was unsure how to measure, added stuff up wrong, and that started the downward trend of our experience. I do give them that they are courteous and called me, twice (as no notes were written down after the first time I spoke to them), and went over everything. They were flexible with the fact that my father couldn't go to the initial fitting as he was 2 hours away from the store and couldn't get the day off work, they said he could come in as early as possible the day before the wedding and things should be ok. When the men went to pick up their tuxes, everything just went to hell. The grooms tuxedo was extremely poorly fitting, they had to get him a new jacket and adjust his pants as they were way too tight. The other guys tuxes fit better, but still had some issues that needed addressing. Then they got to the payment portion.... They tried... Read more

    Breanna

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    1 out of 5
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  • Tuxedo junction is by far the worst place ever! As a bride you want things to go smooth which wasn't the case. They told my one ring bearer to go to burlington and buy a tux it would be cheaper then proceeded to tell my brother they aren't kid friendly. My other ring bearer had to go in 4 times before they could get the measurements correct for which we were told his tux would be free rental for the inconvenience the day of final fitting his shoes didn't fit and a snag in his pants and the District manager advised us the rental wouldn't be free and we were basically lieing that no one ever told us that. My groom went for his final fitting in which they hemmed one pant leg too short and jacket was a size too small. They were very unfriendly especially the manager. I asked for a corporate number I was told they don't have one. Overall experience was terrible I wouldn't recommend my worst enemy to go to these people!
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