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Jewelry in Brea,
(800) 731-1123
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4.1 out of 5
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  • 28 Reviews


    T Seltenright

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    1.4 out of 5
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  • Love the ring but wrong size. THEY WONT RESPOND TO 3 EMAIL OR 3 CALLS for 2 months!! Tried to return in the 45 days but was sent back to me. Don't know if out of business or just don't care

    Salena Carrington

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    1 out of 5
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  • I had searched a long time to find my husband a wedding ring that fit his personality and I thought I had struck gold when I found it with Tungsten World. It was a comfort fit ring and the company suggested ordering a 1/2 size smaller for this kind of ring so I did. Wouldn’t you know it’s too small and you have to pay more money to have it exchanged plus shipping. Quite a bit of a rip off, but the worst part is that when I tried to contact the company the very next day after it was delivered they send out an automatic reply that the company is “going through a change in management” and said to contact them again after a certain day in March which is past the time limit for the return. I tried to contact them multiple times before and after the said date and kept receiving the same email over and over and no one ever answers the phone or returned my messages. One day there were no more replies and the phone number was disconnected. The website no longer exists. They may have gon... Read more

    Julie Germain

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    1 out of 5
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  • This company does not return calls, their phone is not working, they are not available via email nor messenger. Do not waste you time with them. I sent my ring back to be resized over 3 months ago and I have no idea what has happened to the ring. This company is terrible.

    Kelcie

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    5 out of 5
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  • I'm honestly not a 5/5 person in most cases, but I am for this place. I initially ordered a size 10 engraved band for my fiance, and it was too tight. I ordered a new one under their 45-day Perfect Fit policy, thinking the size 12 would be better based on a ring shop we visited last year, but that ended up being too big. *eye roll* I sent it back again, but at that point it was past 45 days, so a representative called me to explain what was happening, and said while they'd normally charge me $50 to get a size 11 at this point, she would split the difference with me and charge $35. I really felt guilty at that point for being such a pain, so it was incredibly kind of them to be that accommodating! I was really impressed, and the size 11 finally fit right. My Goldilocks fiance and I approve!

    Brittany

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    5 out of 5
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  • I ordered my husband's band from Tungsten World. They are incredibly easy to work with and the rings are shipped almost same day. He loves his ring and I love the price!

    Megan

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    5 out of 5
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  • My future husband fell in love with a tungsten ring at another vendor and I was pleasantly surprised to find it significantly cheaper here. They were also incredibly responsive to my questions and my order -- it shipped within 15 minutes of ordering, even with custom engraving. The ring arrived 2 days later and it's completely amazing! I had my fiance try it on to make sure it fit and he didn't want to take it off.

    Brooke

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    5 out of 5
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  • We ordered his wedding band from this website. First of all, the prices are super affordable. They have awesome warranties on their products...even engraved items can be returned/exchanged for no extra cost. And that's exactly what happened to us! His ring was too big, and we needed a smaller size. This process was so easy with TW. There was some processing difficulty with the credit card when we sent the ring back for exchange. A real person called, and we had the issue sorted out in five minutes. They're great!

    Cynthea

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    5 out of 5
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  • We bought my fiances wedding band through Tungsten World. We went to the standard jewelry stores, had him sized and found what we liked and what we didn't. I came across Tungsten World and found the exact same ring as well as a much higher quality one and ended up buying the best one thanks to their St. Patrick's Day sale.

    Adriana

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    5 out of 5
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  • My husband and I have been married for over 10 years. We went through a rough patch but recently reconciled and decided to renew our vows. I did a LOT of shopping over the last few weeks looking for a new ring for him. Tungsten World had by far the best prices AND I received the ring in TWO DAYS. It's perfect, no flaws. I'm THRILLED. Highly recommend

    Kate

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    5 out of 5
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  • Highly recommend! We purchased my husband's ring from them and have no complaints. Shipped really fast, returns are easy (first ring was too big), and the ring looks great! They have a lot of options and the prices are excellent.

    User3876167

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    5 out of 5
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  • I wish I could give them 6 stars. Ordered the Fisker 6mm band. When it arrived, I was sad and disappointed in the quality and craftsmanship of the ring. The princess cut diamond fleck was set crooked and it appeared there was chips on 2 of the 4 sides in the polished finish around the diamond. I called customer service and spoke with Vince. (He helped me through the rest of this). I sent the ring back and they had their manufacturer remake the ring. Vince called me 2 weeks later and said "it looks better than the ring you sent back, but you're still not going to be happy with it", so we went through my options, made some modifications and the ring showed up, the day before we left for the wedding, in immaculate shape and excellent craftsmanship. They were excellent to work with to make this right and have a happy and forever grateful customer because of it!

    Kayla

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    5 out of 5
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  • Beautiful ring- exactly what we wanted, easy transaction

    Mariah

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    4.6 out of 5
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  • I shopped on their website for my future hubby's wedding band. The site was easy to manage and prices were upfront and affordable. I wanted my husband to have a tungsten band and I wanted to engrave it, but not many jewelers are willing to take that risk. I gave them a few less stars because I had questions and tried to email them as they encourage and never got any response from them at all. Other than that, I am pleased with the ring quality and I highly recommend!

    Tameka

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    4.6 out of 5
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  • I was searching for black tungsten as that is the band that my husband wanted, and he wanted it to have the lords prayer engraved on the OUTSIDE of the ring. *sigh* all the local jewelry stores we went to here in Richmond couldn't even come close and the price of the ring was ridiculous. Found tungsten World by google, and researched the company. They were pretty legit to we contacted them to order. They were a little slow to respond at first, I kind of had to call a few times to pin them down BUT when finally got Brett, he was AMAZING! we were talking by phone and email at the same time. I emailed him what I wanted, he sent me photo's of practice rings so can see what it would look like. We customized ours and did some mixing with ring type and font and what to engrave. He got it right the first time! when we put the order in it was about 2 weeks before the wedding and I was nervous the rings wouldnt get in time. They came three days later, packaged very nicely in ring boxe... Read more

    Cristy

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    0 out of 5
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  • My husbands wedding band broke within 2 weeks of wearing it. I purchased the Prometheus ring 01 December 15. We were married 07 Feb 16 and last week, Thursday 18 Feb, he noticed a chunk missing around the diamond (see the picture I attached). I was embarrassed and very upset. I called and the first girl told me that the metal was sensitive around the diamond. I called back and Carlos told me that it is a hard metal and if it hits something it will break. What?!?!?!?! This doesn't seem to be what their website preaches. Since it was just outside the 45 day return policy and the extent of the lack of quality, I asked him to waive the deductible. He said I still had to pay the $20 processing fee because they have to send it back to the manufacturer. That's not much but why they heck wouldn't such a supposedly customer oriented company not waive it for this situation. And what's to say this doesn't keep happening? I tried arguing him down but Carlos just kept repeating himself and tried to... Read more

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