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Photography in Reading, PA,
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4.4 out of 5
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  • 12 Reviews


    Kristie

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    1 out of 5
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  • Do yourself a favor and avoid this photographer at all costs. J is unprofessional, inconsiderate, and lacks the communication skills required to run a business. She has added more stress and aggravation to our wedding planning process than I ever thought a photographer was capable of. We unfortunately made the mistake of signing a contract with her, and she is now refusing to refund our $500 deposit despite cancelling our engagement shoot twice among many, many other inconsistencies. It got so bad that I questioned if she would even show up to our wedding, or if she was a scam artist. Find another photographer!

    responded with the following comments.

    Kristie - This situation hurts me so much. I know you don’t fully know me or know my heart, but it’s so hard to have someone misunderstand you and call your character and heart into question. I wanted so badly to end things on good terms and for it not end like this. I tried several times to talk on the phone, but you refused, and I still would love to do that to clear things up. COVID-19 was uncharted territory for all of us and I hated that season of confusion and changes of business regulations. I sincerely apologize that we had to cancel your engagement shoot, once because we were in an essential business only phase and I couldn’t conduct business and twice because someone in my inner circle contracted COVID-19 and I had to quarantine until my test results came back. I tried to over communicate at every step of the process with my couples, but I take responsibility for any and all miscommunications along the way. $500.00 was unfortunately lost on your end in deciding to cancel services. As stated in the contract that you signed, that $500.00 is strictly for not advertising the availability of your wedding date and turning away all couples desiring that same date. You knew that $500.00 was non-refundable. All monies for services that were not conducted were 100% refunded. I know it’s frustrating, but I felt like after some of the bullying and threats, it was best to stick to our contract and original agreement. I would have been much more willing to work with you and extend grace if things were handled in a better, kinder, understanding way. I was so excited to meet your sweet, fluffy dog and document your wedding day. I am sorry I wasn’t everything you hoped for in a wedding photographer.

    Eva Lountzis

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    5 out of 5
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  • Oh man, where do I even begin? Jacinta is truly the definition of servant-hearted and altruistic. From the moment I met her, I felt like we’ve been friends for the longest time and she embodied a certain genuineness and warmth that you just have to experience yourself to fully understand what I mean. :) I had never taken professional pictures until I had my engagement photos with Jacinta, and I’m not usually one to be 100% comfortable in front of the camera, but Jacinta blew this experience out of the water for me and made me feel confident and relaxed. She told us to relax the day of and not let anything stress us out so our day could be peaceful and fun. She’s the kind of person who is a friend first and photographer second, and I feel like that’s a really rare quality to have theses days. My husband and I are truly the lucky ones here and I don’t take that lightly! I myself and super picky about the way editing looks and the style of photos but when I came across Jacinta, ... Read more

    Eva Lountzis

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    5 out of 5
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  • Oh man, where do I even begin? Jacinta is truly the definition of servant-hearted and altruistic. From the moment I met her, I felt like we’ve been friends for the longest time and she embodied a certain genuineness and warmth that you just have to experience yourself to fully understand what I mean. :) I had never taken professional pictures until I had my engagement photos with Jacinta, and I’m not usually one to be 100% comfortable in front of the camera, but Jacinta blew this experience out of the water for me and made me feel confident and relaxed. She told us to relax the day of and not let anything stress us out so our day could be peaceful and fun. She’s the kind of person who is a friend first and photographer second, and I feel like that’s a really rare quality to have theses days. My husband and I are truly the lucky ones here and I don’t take that lightly! I myself and super picky about the way editing looks and the style of photos but when I came across Jacinta, ... Read more

    Lauren King

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    5 out of 5
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  • Jacinta has such an incredibly unique and fun way of capturing all aspects of life—love, achievement, joy, babies, you name it, Jacinta will go above and beyond to celebrate whatever moment you give her. She asked me if I’d do a couples’ shoot, and having only been dating my boyfriend for a month, I was hesitant. But WOW did she so beautifully capture the sweet joy of new love. Her work is stunning. Highly recommend.

    responded with the following comments.

    You two are freaking cool and awesome. I hope the move and job and BOY are treating you super good! Because of this review, I am thinking and praying for you today!

    Olivia Pienta

    reviews
    5 out of 5
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  • Due to Covid-19, we had to postpone our wedding date and along with that meant a lot of changes including our photographer. Jacinta, was so accommodating and supportive during the wedding planning process, she was always there to answer questions or concerns! She and her assistant, Bethany, wanted to make the day easy! There were so many photos it was hard to determine which were our favorites! The photos were exactly what I dreamed of, and we have already printed all of the photos and cannot stop looking at them! We will definitely be using Thirty Five & Oaks for future photoshoots! 

    Elise Folkerts

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    5 out of 5
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  • Jacinta and Sam were SO kind, understanding, real, down-to-earth, friendly, and made us so comfortable on our wedding day. We actually MET THEM on our wedding day, and even so, it felt so natural and we had full confidence that the photos would turn out brilliantly, and they did! (:

    responded with the following comments.

    Ugh. Elise and Christian! Thank you thank you for the kind words. I totally agree. You two are amazing. Such sweet photographs and real emotion. ALL. THE. FEELS.

    Nicolina

    reviews
    5 out of 5
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  • Our experience working with Thirty five and oaks was so wonderful! She did an amazing job capturing our special moments. We love our photos! They also came back so quickly. We would recommend Jacinta any day. She really did an amazing job.

    responded with the following comments.

    THANK YOU!!! I'm working on blogging them now. They are some of my favorites. Ugh. I miss you and your sassiness!

    Nadine Pena

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    5 out of 5
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  • Our wedding photos turned out beautifully! I usually feel awkward when photos are taken of me but Jacinta's calming presence made all of that go away. I'm so glad she was part of our day. Hire Thirty Five & Oaks if you want gorgeous, timeless photos that make you feel like you were dreaming it all up!

    responded with the following comments.

    These reviews make me wanna cry. Thank you so much for trusting me with your wedding day. The vibes of your wedding were to die for and you and Drew are some of the coolest, chillest people I have ever met. Let's for sure be real life friends.

    Stepanie

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    5 out of 5
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  • Thirty Five & Oaks is amazing for any photography need you may have! They are in the details. They do beautiful work! FOR SURE HIRE THEM!

    responded with the following comments.

    You are too, too sweet, S. I will take photographs of you anytime because you are way more beautiful than you know.

    Jade Miller

    reviews
    5 out of 5
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  • We’ve worked with Jacinta twice to take family pictures. She was super responsive and easy to work with. She made our family and our dog feel comfortable and she produced beautiful photos! We look forward to working with her again and again in the future.

    responded with the following comments.

    THE MILLERS! YOU GUYS ARE LITERALLY MY FAV! So excited to continue document your family as you grow.

    Caleigh Mourar

    reviews
    1.6 out of 5
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  • My husband and I are so dissapointed with Thirty Five & Oaks. Unfortunatley, I feel like we need to share our experience publicly. We chose Thirty Five & Oaks because we felt as though their style coincided with the vision we had in mind for our special day. Pretty quickly we started to see that they had much to learn in the business, and that their professional skills were lacking. Communication throughout the entire process was quite difficult. There were little to no conversations about the game plan for our day. It was continually hard to get a reply from the team, especially after their cell line was disconnected for months on end. At the wedding itself we were disappointed in the lack of professionalism that the two teams members showed. The additional helper on site was seen more sitting around, chatting or dancing with my guests, and simply not working to the fullest of her abilities. Many of my family, friends, and wedding party agreed that there seemed to be a huge di... Read more

    responded with the following comments.

    I am heartbroken with any couple that is dissatisfied with my experience and it is very hard for me when you are unwilling to handle this with me directly. There is no excuse for mistakes and shortcomings, but I have and will continue to try to make this right with you, Caleigh. I want to do everything I can to bring clarity to reconciliation to this conflict. There is so much more to the story then is highlighted in your review and it hurts me. I refunded 100% of your video package immediately when I realized that you desired full length video of ceremony of toasts, even after I delivered an edited 4-6 minute highlight video and RAW footage and clips from the entire day. I didn't have to refund you, but I always value people over money and instead of responding to my calls or attempts to make things right with you, you simply spread your side of the story everywhere you can. I understand your hurt and frustration, but I think there is a way to move forward and understand how this miscommunication happened on both of our ends. I want to own up to my mistakes. But, I also want to bring clarity to the things that I feel like I did exactly as promised and planned. Most of your attacks are not out of truth, but out of frustration. I am so incredibly sorry that you are at all disappointed after working with Thirty Five & Oaks.

    Abigail Sulaski

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    4.8 out of 5
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  • You will be so happy you picked J! She made us feel like a friend through the whole process 💜 great with communicating and made our day so special. We LOVE our photos. Thank you J! 😊

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