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Venues in Mount Laurel, NJ,
(856) 793-3605
Overall Rating
4.8 out of 5
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  • 18 Reviews


    Kelly

    reviews
    4.2 out of 5
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  • Our relationship with The Westin started out rocky to say the least. I left many meetings with Melanie (banquet manager) fuming and in tears. I honestly did not feel as if Melanie listened to my wants/needs or even cared about our wedding. I felt very rushed when meeting with her. Her answer to everything was 'I do this every day'. Whatever. However....all those things that I told her that I thought she wasn't listening to? PERFECT. The food, the service, everything was fabulous. I couldnt have asked for anything more. Guests are still raving about the food and their hotel rooms. We had no issues whatsoever. I could go on and on about how great our reception was.

    responded with the following comments.

    Hi Kelly! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and are sorry to hear that your initial experience wasn't the best. We are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we wanted to connect with you and let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We are a group of individuals who understand the importance of how special your wedding day is, so we make sure to schedule extra time to assure all your questions and event details are notated and executed! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Stephanie

    reviews
    5 out of 5
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  • The Westin in Mount Laurel is a gorgeous new hotel right off the New Jersey Turnpike at Exit 4. We used this hotel for our guests room blocks as well as where we spent the night of the rehearsal and wedding. Charlie Viccaro was extremely accommodating to use even though we weren't using the hotel to have our wedding. There were 2 or 3 other weddings happening there that night the hotel was full yet he was still able to give my guests adjoining rooms and Jon and I a Jr. Suite for our wedding night. The accommodations are outstanding and the beds are very comfy. We enjoyed the next morning recapping our wedding night and having a delicious room service breakfast.

    responded with the following comments.

    Hi Stephanie! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted you and your guests enjoyed staying here with us! Cheers! Erin Crofchick Director of Catering & Weddings

    Bernadette

    reviews
    5 out of 5
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  • We had our reception at the Westin in Mt. Laurel and it exceeded our expectations. Jeff was great from our very first meeting with him. He was always there to answer any questions and always friendly and helfpul. Charles who helped us with the room block was also always helpful and professional. Our cocktail hour was amazing! The decor was beautiful! Michelle and Lisa helped me all night, I never was without a drink in my hand and neither was my husband or my parents. They were funny and sweet and helped keep everything flowing beautifully. Even the coat check girl was great. I must say that every piece of this experience with the Westin has been wonderful. If you are looking for a beautiful place with great people then the Westin is where you should book your venue. Thank you to everyone for making our wedding the most magical dream!

    responded with the following comments.

    Hi Bernadette! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we just wanted to connect with you and just let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We look forward to the opportunity to work with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

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