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Venues in Mount Laurel, NJ,
(856) 419-8516
Overall Rating
4.8 out of 5
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  • 24 Reviews


    User3836313

    reviews
    5 out of 5
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  • I am a wedding planner. One of my clients just celebrated her big day at the Westin. Erin, and the entire staff at the Westin were so responsive. Erin answered all of my emails promptly. We planned my client's wedding together, she was a fantastic partner. As a wedding planner, the team of vendors is what makes a wedding successful and run smoothly. Precise pre-planning is a must. Erin was with my client and I throughout the wedding planning process, helping us to plan a flawless day. On the day of the event, Erin was by my side whenever I needed her, and responded to all of my and my clients needs and requests very promptly. I would highly recommend doing an event here.

    Erin

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    5 out of 5
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  • We had our ceremony and reception here and it was a wonderful experience! Everything was amazing but the staff was exceptional! Melanie was great help with coordinating everything and even helping us choose our menu! Tammi helped us to ensure all of our guests that booked rooms received the discounted rate even if it was after the cut off date! She even contacted us after the wedding when they had found a card & check that had been left behind! Jean helped us at our rehearsal and the day of the wedding. He was amazing! He made sure every one and everything was taken care of! Right before I walked down the aisle I started to get very emotional and was worried I would start crying already. He calmed me down and I made it through the ceremony without any crazy breakdowns! During the reception the entire staff made sure we had everything we needed. Jean and Al also paid special attention to our older relatives that were not able to get around as well and brought them whatever th... Read more

    responded with the following comments.

    Hi Erin! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we wanted to connect with you and just let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure the continued success and initial vision of our couples! We are a group of individuals who understand the importance of how special your wedding day is, so we make sure to schedule extra time to assure all your questions and event details are notated and executed! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Christine

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    5 out of 5
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  • The best wedding I have ever attended bar none. The food was delicious the servers were so attentive and the room was beautiful.

    responded with the following comments.

    Hi Christine! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick

    Colleen

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    5 out of 5
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  • I had my wedding at the Westin on July 21, and cannot say enough about the professional staff, delicious food, and the state-of-the-art facility. One of my guests spilled wine on themselves, and a member of the staff came right over- provided him with a "loaner" shirt, and cleaned the stained shirt so he had it back by the end of the reception. It was unbelievable! The staff at the Westin made it the best day of my life and I would highly recommend this venue to any bride out there looking for the perfect venue in the South Jersey region!

    responded with the following comments.

    Hi Colleen! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! We look forward to the opportunity to work with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Stephanie

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    5 out of 5
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  • The Westin in Mount Laurel is a gorgeous new hotel right off the New Jersey Turnpike at Exit 4. We used this hotel for our guests room blocks as well as where we spent the night of the rehearsal and wedding. Charlie Viccaro was extremely accommodating to use even though we weren't using the hotel to have our wedding. There were 2 or 3 other weddings happening there that night the hotel was full yet he was still able to give my guests adjoining rooms and Jon and I a Jr. Suite for our wedding night. The accommodations are outstanding and the beds are very comfy. We enjoyed the next morning recapping our wedding night and having a delicious room service breakfast.

    responded with the following comments.

    Hi Stephanie! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted you and your guests enjoyed staying here with us! Cheers! Erin Crofchick Director of Catering & Weddings

    Bernadette

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    5 out of 5
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  • We had our reception at the Westin in Mt. Laurel and it exceeded our expectations. Jeff was great from our very first meeting with him. He was always there to answer any questions and always friendly and helfpul. Charles who helped us with the room block was also always helpful and professional. Our cocktail hour was amazing! The decor was beautiful! Michelle and Lisa helped me all night, I never was without a drink in my hand and neither was my husband or my parents. They were funny and sweet and helped keep everything flowing beautifully. Even the coat check girl was great. I must say that every piece of this experience with the Westin has been wonderful. If you are looking for a beautiful place with great people then the Westin is where you should book your venue. Thank you to everyone for making our wedding the most magical dream!

    responded with the following comments.

    Hi Bernadette! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we just wanted to connect with you and just let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We look forward to the opportunity to work with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Pamela

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    4.9 out of 5
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  • We had the pleasure of working with Melanie as our wedding coordinator for our wedding that took place at the Westin Mt. Laurel on 07/20/13. We had about 130 guests. As many of you fellow brides/grooms know, it can be a long and tedious process to plan a wedding but Melanie and her team at the Westin made that process easier because of their professionalism and support. The quality of service that we received was amazing, Melanie and Leiren were almost always available to answer my questions right away. We got tons of compliments regarding the quality and presentation of the food at our wedding, and people were raving about the cocktail hour during the reception. We had our own personal waiters who tended to myself and my husband the entire night, and they always made sure we had a drink in our hand; they even reminded us to eat since we were so busy mingling with our guests! Our reception was held in the Regency ballroom and it was a dream come true- simply beautiful. One of th... Read more

    responded with the following comments.

    Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you and your husband had envisioned it being! With that being said, we wanted to connect with you and just let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We are a group of individuals who understand the importance of how special your wedding day is, so we make sure to schedule extra time to assure all your questions and event details are notated and executed! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Catherine

    reviews
    4.9 out of 5
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  • My husband and I got married at the Westin on Aug 11, 2012. We were amazed with the quality and great care the staff of the Westin took to make our day amazing. Not only did we as the Bride and Groom have our own person to take care of us, there was another 2 people who took sole care of our parents as well. From the second we walked through the door, we couldn't believe the service that Melanie and her staff provided. My husband and I didn't have a chance to eat anything so the staff remade our dinner and placed it in our room so we would have something to eat for dinner after the reception was over! They worked well with the photographer and DJ to make sure that everything ran on time and ensured that anything that either we or any of our guests wanted or needed was taken care of. We couldn't have been happier with our decision!

    responded with the following comments.

    Hi Catherine! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and we are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we wanted to connect with you and just let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We are a group of individuals who understand the importance of how special your wedding day is, so we make sure to schedule extra time to assure all your questions and event details are notated and executed! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

    Kelly

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    4.2 out of 5
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  • Our relationship with The Westin started out rocky to say the least. I left many meetings with Melanie (banquet manager) fuming and in tears. I honestly did not feel as if Melanie listened to my wants/needs or even cared about our wedding. I felt very rushed when meeting with her. Her answer to everything was 'I do this every day'. Whatever. However....all those things that I told her that I thought she wasn't listening to? PERFECT. The food, the service, everything was fabulous. I couldnt have asked for anything more. Guests are still raving about the food and their hotel rooms. We had no issues whatsoever. I could go on and on about how great our reception was.

    responded with the following comments.

    Hi Kelly! Thank you so much for taking the time to leave us this review. We truly appreciate your feedback to inform us of our service and are sorry to hear that your initial experience wasn't the best. We are delighted to hear that your day ending up being as perfect as you had envisioned it being! With that being said, we wanted to connect with you and let you know that we have very recently brought in a new, energetic and experienced Wedding Team to assure that each wedding is just as exquisite as the initial vision of our couples! We are a group of individuals who understand the importance of how special your wedding day is, so we make sure to schedule extra time to assure all your questions and event details are notated and executed! We look forward to the opportunity to working with you in the future! Cheers! Erin Crofchick Director of Catering & Weddings

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