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Transportation in Bensenville, Illinois,
(630) 350-7433
Overall Rating
4.7 out of 5
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  • 29 Reviews


    Sharon

    reviews
    4.8 out of 5
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  • Great company to work with! I'm so glad I booked a Trolley with them for my wedding. They arrived on time and the inside was clean and decorated. Our driver was enthusiastic and very personable. I highly recommend The Trolley Car & Bus Company!

    responded with the following comments.

    Hi Sharon, Thank you for your lovely review! We always strive to provide safe and knowledgeable service and still provide an enjoyable experience for our couples. It's nice to hear when we succeed! Warmest regards and all the best! Antoinette

    User2814196

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    4.8 out of 5
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  • The Trolley Car & Bus Company did a great job with providing transportation on our wedding day. They provided a trolley for the wedding party. A friend had recommended them due to their reliability. Not only were they reliable, but the trolley was also high quality. It was a surprisingly 97degree day in May and the AC on the bus and trolley worked amazingly! The trolley was clean, had windows that closed for comfortable driving on the highway, great AC, fun sound system for iphone/ipod playlist, and even had "wedding decorations". We would highly recommend using Trolley Car & Bus Company for your transportation needs.

    Aisha

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    5 out of 5
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  • My husband and I rented a trolley through The Trolley Car & Bus Company for our wedding in Chicago on 3/4/2017. I worked directly with Kristi Lichtenberger for our reservation and she was extremely helpful- More than accommodating to our requests and was super responsive throughout the months leading up to our wedding. Not to mention, their prices were half of what other companies were quoting us at! On the actual day, our driver was prompt and the trolley was clean and such a fun experience for us and our bridal party to travel around Chicago to take wedding photos. Our driver also suggested additional locations for us to take photos and was eager to please, as we didn't exactly stick to the original itinerary due to weather. Overall, I cannot say enough good things about The Trolley Car & Bus Company and hope to work with them again soon in the future!

    responded with the following comments.

    Thank you Aisha, We love hearing when we make people happy!! All the best to you and your husband... Antoinette

    Caitlin

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    5 out of 5
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  • Best trolley company in the city! We hired Trolley Car & Bus Co. for our wedding transportation to various city locations for our wedding photos between the ceremony and cocktail hour (May 21, 2016). They arrived ahead of time, the driver was extremely friendly (and funny), and the trolley was nicely decorated with a just married sign outside and decor inside. The driver listened to our requests for stops and patiently waited while we took photos. We were also able to play our music though an AUX cord. Everyone had the best time!!

    Arielle and Mike

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    5 out of 5
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  • We rented a trolley for our wedding and it was an awesome and easy experience. The trolley was easy to book and communication was excellent. Our driver was friendly and knowledgeable, and arrived early for our pickup. He had no problems taking us all around downtown Chicago for photos. The trolley was decorated inside and out, and we were able to bring food and drinks on board. Highly recommend!

    Beth

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    5 out of 5
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  • We used the trolley for transportation to and from our wedding ceremony to venue. They were prompt and even had champagne chilled for toasting upon entering. The trolley was decorated with wedding décor, but yet still classy. We would certainly book this transportation again, easy, quick, and little planning on our end to make it come together.

    Amanda

    reviews
    5 out of 5
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  • They were nice, on time, clean, patient, and professional. Honestly the perfect choice for your transportation needs!

    Heidi

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    5 out of 5
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  • We loved our trolley! We were so happy we went with this company. Our driver Karen was awesome! She arrived to my house earlier than needed which was comforting to know it would be on time and we could leave when we want. She was so nice and friendly. The inside and outside were beautiful and photographed so nicely. We would encourage anyone who is thinking about doing a trolley to definitely do it and to pick it from this company as you will not regret it!

    Kelly

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    5 out of 5
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  • The were easy and helpful to deal with. The driver was on time and entertaining. He seemed to enjoy his job! The trolley was well maintained and perfect for our large wedding party!

    Cait

    reviews
    5 out of 5
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  • Our trolley was awesome! They arrived ahead of schedule, and our driver Ernie was smiling and funny! We had a great time with us! They let us hook up our own music, and even provided us with champagne! We had a total blast on the trolley!

    User2979914

    reviews
    5 out of 5
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  • We had a great experience working with this company for a wedding day trolley. We only used the trolley for about 2 hours, but had to pay for the three hour minimum, understandably. They were very professional, easy to get in touch with, and affordable.

    Jennifer

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    5 out of 5
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  • For our wedding we used a trolley car- it could fit 35 people so our whole wedding party and thier families could ride all together. Our driver picked us up on time and was so wonderful- she always had a smile. The trolley was also decorated for us on the inside. My only worry was that our wedding was in July and I didn't want it to be to hot on the trolley and it was not the air worked well and kept everyone cool. We are so glad that we went with the trolley the overall experience was great

    kathleen

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    5 out of 5
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  • We had a great experience with the Trolley Car Company. The employees were easy to communicate with, the price was unmatched anywhere else and the trolley itself was clean, roomy and great! The driver was professional and on time! I would continue to recommend them.

    User4322554

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    0.1 out of 5
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  • My husband & I hired this company to provide handicap accessible trolley service on 8/1/2014. The process booking them was fine & they had no problem taking our money. Fast forward to the day of our wedding. They sent us a trolley that had a broken air conditioner on a warm & humid 83 degree day (so even if the additional problem I explain below doesn't apply to you, consider that you may just sweat like crazy on the day of your wedding looking all beautiful/handsome). Then, when my brother (who is in a wheelchair) went to use the lift it would not work (only rising about 2 feet before malfunctioning - never reaching the landing where he could safely get off). My husband and 5 groomsmen all tried pushing the lift up to no avail (in the process covering themselves in dirt and grease in their nice clothes). After my brother removed himself from the lift, it would not even retract back into the trolley so that the vehicle could be driveable. Therefore we had no transportation. Des... Read more

    User4118650

    reviews
    4.2 out of 5
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  • Everyone enjoyed the trolley and we are happy we incorporated it. The timing of the pick-ups was a little skewed, but maybe the driver hit some traffic. There must have been some confusion with the schedule of the trolley due to the boys being dropped off in the wrong spot. When the girls finally arrived we had the boys walk to the right spot and the girls were just driven there. The driver seemed a bit nervous the whole time, maybe he was new. He did his job and went on his way.

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