I was really in love with this place and instead of listening to the reviews I decided to contact them anyway to ask my own questions. They read my message then took two days to respond. The inflation percentage is true so beware. I requested more information and again they read my message and took two days to reply,they requested more information. I sent it immediately and haven't heard from them since, that was over a week ago. Communication is key for me and their lack of communication shows that they are not a respectable venue to deal with. I'm assuming they are reluctant to work with me because I called them out on how they kept people money during this pandemic. BEWARE!!!!!!

DO NOT BOOK! This is an unethical business. They are not offering refunds due to COVID19 and forcing people to keep there bookings along with an inflation price for each year ahead. I made a HUGE mistake booking with them. The owner's daughter Sneha Raj Gogia is actually a lawyer herself and I am hiring a lawyer now to fight them. Both Sneha and her brother Yama are the ones who run this scam business and Yama is nothing but rude and does not put himself in the shoes of his clients. He was yelling at me on the phone threatening me to hire legal services against the Sterling. It even says in their own contract that the agreement can not be broken unless its "an act of God." Its not like COVID was started because of me. This is a global pandemic and if this isn't an act of God I don't know what is. They should be ashamed that in this global pandemic they are stealing consumers money with no regard for the consumers own financial status. These people are crooks. Its not like they are a f... Read moreancy 5 star venue either. They have so much to lose by acting this way to their customers. I could go on and on about their corruptness. I was going to have over 500 people at my event and each of them will know about the corruptness of this venue and their inability to cooperate with their clients in these dire times. They will feel a loss for sure.

Do NOT book here especially with the COVID crisis. They are handling this situation poorly. They claim they need a 5% fee for postponing to the next calendar year (its not like my salary goes up 5% every calendar year...). Also they will keep telling you they will work with you based on the circumstances and the current situation but they are LIARS. please do not fall for their lies. My friends have booked at several venues around the area- Chateau briand, Hyatt Regency in Jersey City, Worlds Fair Marina, Leonards Palazzo - none of which is charging a fee to reschedule later. A lot of my friends are getting married soon so of course I told them to stay away from Sterling! Do not make the mistake I made.

Very unprofessional in the setting of COVID. They refuse to give us refunds and are very unaccommodating when it comes to rescheduling. My poor niece was getting married here this summer and these people have been nothing but headaches to us all. Yama is particularly rude and inconsiderate- yells at his customers and clients on the phone and is just disgustingly unprofessional. On top of that, they are charging 5% price hike if you want to reschedule to 2021 and 10% to 2022. We asked if we can pick a later date in the fall and with a lower headcount in compliance with NYS regulations and they will still not give us the refund and are making us pay for the FULL guest list when we have cut if down by 50%. That is outrageous! Please do not book with them. There are so many other better more professional venues in the area that are willing to work with clients without charging them extra or taking their money from them like this. These people are stealing their poor clients money and are o... Read moreutright liars. Stay away.

DO NOT BOOK! This is an unethical business. They are not offering refunds due to COVID19 and not being accommodating to any clients. My other venue such as CREST HOLLOW COUNTRY CLUB gave us FIVE years to rebook our event on ANY DATE WITHOUT AN INFLATION IN PRICING. THAT'S CALLED A GREAT CUSTOMER SERVICE!! THE STERLING is forcing people to keep there bookings along with an INFLATION PRICE for each year ahead. Take this and all other reviews seriously or you'll be losing your money in the long run. This is a WORLD pandemic and they are basically stealing consumers money by NOT working with couples and giving them a hard time to BOOK their once in a life time SMOOTH JOURNEY!!

Had my Catering, Decor & all my vendors from The Sterling for my Chateau event. Everything was perfect, people loved the appetizers and my wedding stage. Thank you to the entire team.

We had our twins sweet sixteen here last night. We could not have been more pleased. From the day we signed up with them to the Maitr'd who ran the party everything was perfectly perfect. As good asbthe food and room wasnthe people that work there are fabulous. Highly recommend for your next party

Max and I really enjoyed working with everybody at The Sterling. Yama, Raj, and Poojaa were super flexible, always reliable, and genuinely interested in making sure we were happy every step along the way. Both my husband and I really valued their positive energy and spirit throughout the crazy wedding planning process. We truly could not have imagined a more perfect wedding weekend! Would 10/10 recommend them to any newly engaged couple looking for an all-inclusive wedding package. Poojaa made it so easy to coordinate our three events (which included both a full Indian wedding and full Jewish wedding), all our vendors, decor team, food, flowers, etc. In one word, they were phenomenal! Thank you to the entire team at the Sterling/Chateua La Mer for making our wedding more perfect than we could have imagined!!

Take a look at the venue and judge for yourself. I have nothing but great things to say and everyone is so professional.

We had our wedding reception here on Nov 18, 2018 and it was everything I would dream it would be. Sneha was so kind in helping us book the hall we wanted. Pooja was wonderful in helping us plan the actual event. She took time to sit down with us multiple times to help us plan the event and included all the small details I wanted. Even if I had changes she was always very accommodating to change it to what I liked. On the day of our actual event, we had the pleasure of working with Taylor, our Maitre'd. She was simply amazing in helping coordinate the reception. I was so worried that certain things wouldn’t go as planned and she was so positive and helpful in making sure everything went according to the itinerary and to the way we wanted everything to be. We were very lucky to have had her coordinate that day. Our guests loved the food, the staff, and overall ambience of the venue. All in all, I would definitely recommend this venue to anyone planning a party! Thank you for making my... Read more reception so wonderful and memorable!!

This past weekend, we had our daughter's Sweet Sixteen party at The Sterling. It was everything we had hoped it would be. Visually stunning, no detail was spared to create the perfect ambience. The candles matched the theme perfectly. The lighting was beautiful. Everything looked so elegant. The cold displays (antipasto, vegetable crudité, fruit, melon carvings, salads, etc.) were gorgeous and enticing. Everything was fresh and delicious. The wait staff walked around offering assorted appetizers, all of which were tasty. Likewise, the entrées were all delectable and we received positive feedback from our guests. The portions served were rather small. However, one needed only to ask for more if so desired. My husband asked the waiter to "keep it coming" with one dish and he obliged without complaint. Our maître d', Scott, was exceptional and ensured that everything went off without a hitch. He worked with us every step of the way and was professional, patient an... Read mored helpful. In arranging for the party, we met with Taylor, Bill and Diane and each were great in making suggestions and helping us to stay on track with the preparations. They were all top-notch and I commend their service. I highly recommend this incredible place for all occasions and events. Our guests had an amazing time and complimented everything. You won't be disappointed having your next special event at The Sterling.

Very poor quality of service. Bathrooms have cold water, lobby very very cold, Cutlalery, glassware were very dirty, When point out to management they claimed they washed them but they were not and not enough staff to look during my daughter in law babyshower event.

I recently had my engagement party at The Sterling and it absolutely surpassed my expectations! I first met with Sneha who was very accommodating and helpful with planning my party on such short notice. I worked with Pooja on all of the details and her expertise really took my party to the next level. She had amazing ideas that as bride I had overlooked. It was so great to work with her and have her as Event Coordinator. Thank you Sterling for making my party unforgettable!

I had the Sterling as the venue for my daughter's wedding on April 6th 2018. I was apprehensive at first, but thank my stars i stayed with my decision and had one amazing nite for my daughter. The food, deco, assistance before, during and after the event was exemplary. I was accommodated in every way. Everything was top notch. it would be unfair if i mentioned only a few names. Everyone contributed to make this a fantastic event. These are not only mine but also my guests' sentiments; this make it even better.