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Venues in Philadelphia, PA,

The Ritz-Carlton, Philadelphia

10 Avenue of the Arts
Philadelphia, PA, PA
Services: Venues | Login to save vendor
(215) 523-8000
Overall Rating
4.8 out of 5
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  • 17 Reviews


    Mary

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    5 out of 5
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  • I cannot speak highly enough regarding the level of service provided by every staff member of the Ritz-Carlton Philadelphia. Our wedding specialist, Nina, and banquet captain, Amir, made sure every single aspect of my daughter's wedding was perfect. She handled a couple of minor crises instantly so they had absolutely no impact on my daughter's enjoyment of the day. The service was impeccable at every level - from check-in and front-desk personnel to banquet captain and servers at the bridal breakfast. The venue and hotel rooms have been recently remodeled and are beautiful and elegant. Although my daughter and son-in law's wedding was almost two weeks ago, I am still hearing rave reviews from attendees about the delicious food, the incredible service, and overall how amazing their experience was at the Ritz-Carlton Philadelphia. Almost all of our wedding guests were from out of town - and the hotel treated each and every one of them with the level of service one would expect at ... Read more

    Jess

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    5 out of 5
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  • We could not have been happier with our wedding at The Ritz Carlton. The beautiful atmosphere, the service and the staff were impeccable. It exceeded even our expectations!

    User3185771

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    5 out of 5
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  • Everything was beautiful and exactly how I envisioned my day to be. Jamie and the event staff are the best!

    Kelly

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    5 out of 5
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  • If you're looking to have your wedding at a FABULOUS venue in the Philadelphia area, look no further. Not even sure where to begin this glowing review. We walked into the Ritz, looked around the incredible lobby and knew this was it. The place is magnificent. The staff at the Ritz Carlton Philadelphia treated us like GOLD the entire way through. From our first meetings with Staci to planning the wedding with Susan (aka driving her crazy, haha) to the day of the wedding with Banquet Captain Stephanie & Head Server Billy, they couldn't have been nicer, more thoughtful or more thorough. It was an absolute pleasure to work with them! The food, oh my gosh, the food. If you want your guests to eat well, this place is it. The food was absolutely incredible. As a bride, they say you never get to eat the food. Well I wasn't missing this meal. White gown and all, I ate the entire meal AND the cake. (Which was the best cake flavor I've ever tasted, Sweet Potato, like a Carrot Cake only m... Read more

    Lisa

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    5 out of 5
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  • After researching numerous venues in the center city area, the Ritz Carlton was the obvious choice. Not only was the property breathtaking but also the people were top notch. Plenty of places in the city were pretty but no one treated us the way the Ritz Carlton did. They made us feel like our day was what was important to them, not their bottom line. The venue is simply is stunning. We knew that all of the marble, the enormous marble columns, the elegance of the ball room and the exquisite chandeliers would give us that old world feel we were looking for. The Food was OUT OF THIS WORLD. You could cut the steak with a butter knife! Almost every guest said it was the best meal they EVER had!! But, what really made our day so special was the treatment we received from the Ritz Carlton. The night before the wedding, after the rehearsal dinner, the groom’s father was rushed to the hospital and needed emergency surgery. Since he was not able to attend the wedding the Ritz Carlto... Read more

    Patty

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    5 out of 5
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  • Can't say enough good things about the whole experience at the Ritz. Wonderful people to work with and very professional. Great venue and service from everyone.

    Jeffrey

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    5 out of 5
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  • My wife Wendy and I had such an amazing day thanks to the Ritz Carlton and the wonderful staff, I just had to spend a few moments to express my gratitude and mention a few special people who really stood out. Staci Gussis was the very first person we met at the Ritz Carlton. I remember walking into our initial meeting being frustrated and burned out by looking at other venues in Philadelphia. Staci greeted us with a warm smile and instantly disarmed me from my bad mood. She was so attentive and encouraging, we made up our mind to go with the Ritz Carlton within the first 10 minutes. She stopped by our wedding several times on Saturday to make sure we were ok. Susan was our event coordinator, from our very first meeting with Susan, she treated us like we were her only clients. She was always so thoughtful and patient with all of our questions. Everything we envisioned Susan made happen, she delivered on every aspect and was mindful of the smallest details. Susan exemplifies... Read more

    Julie

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    5 out of 5
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  • A dream come true. We had our wedding in the Grand Ballroom at the Ritz and it will be a wedding that people will be talking about for a long time. Everything went perfectly. Every need was anticipated. And every staff person was a pleasure to work with...from our wedding coordinator, to our banquet captain, to our bellman, to the front desk staff. Many of our guests said it was the most beautiful wedding they have ever been to. It was magical!!

    User2722140

    reviews
    5 out of 5
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  • Every dream comes true at the Ritz Philadelphia! I could write all day on the perfection that the Ritz offered my husband and I. Everything from the tasting to our one year anniversary present, the Ritz Carlton Philadelphia went beyond 5 stars.

    Sharla

    reviews
    5 out of 5
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  • A Ritz-Carlton wedding made all the difference. The service was above and beyond in every possible area. So cliche, but it was a dream wedding! I am already thinking of the next event we can book there (anniversary? birthday?!!). The Ritz's catering was amazing, but I really valued being able to bring in my own cake as a girlfriend of mine is an accomplished pastry chef (Zoe at Whipped Bakeshop!). Jamie Fishman especially earned my 100% trust, happiness and satisfaction as a wedding coordinator par excellence!! She attended to every possible detail imaginable or not and made everything easy (even when it wasn't) and FUN.

    User4542781

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    4.8 out of 5
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  • Service and professionalism is what you expect from the Ritz brand. The team with whom we worked topped off their impeccable Ritz service with a healthy dose of Philly down-to-earth charm. Ginger is a star - quintessential professional and genuinely warm and caring. Loved partnering with her and team. Jerry is a gentleman and super attentive to detail. A+ for hospitality.

    Rebecca

    reviews
    4.7 out of 5
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  • AMAZING!!! I have not one bad thing to say about the Ritz Carlton Philadelphia other than it is a bit expensive to have a wedding here. BUT, it was worth every penny. The whole staff knew me, my family, my husband's family and treated us like royalty every time we called them, had a question or when we were at the hotel. This was especially true for the weekend of the wedding. The service was unprecedented, the food amazing and every single detail was taken care of. They even had a picture of us dancing our first dance waiting for us in our room the night of the wedding (the first picture we had seen!) along with champagne, rose petals every where and personalized robes. It truly was amazing!

    Yeri

    reviews
    4.6 out of 5
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  • From start to begnning, Ritz-Carlton was absolutely perfect. Initially, I was a bit hesitant to contact Ritz, knowing very well that they would be out of our budget, but we landed a deal because a corporate function had been canceled on the day we wanted to get married. Needless to say, the venue itself is exquisite, from the beautiful lobby space, the classy "Exchange" where we had our cocktail hour, and the luxurious ballroom with an enormous chandelier. But in addition to that, the service was absolutely flawless. We were treated like VIP all the way and all the staff were kind and friendly. Oh and the FOOD!!! We have been getting so many compliments on how delicious the food was. We had the regular passed hors d'oeuvres and a raw bar during the cocktail hour and then salad / intermezzo / steak - chicken - vegetarian / wedding cake plated meals. The steak was by far the best steak I've had at a hotel and definitely rivals that of fancy and pricey steakhouses in NYC, where I l... Read more

    Jennifer

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    4.6 out of 5
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  • The Ritz-Carlton was the right choice for me because many of my guests were coming from out of town. It was very convenient to have all the guest staying in the hotel, and we had the rehearsal dinner at Maggiano’s which is located in the same mall for even more convenience. The Ritz-Carlton provides you with an event coordinator who helps you along the way planning your event at the hotel and she also provides excellent references for other vendors. The hotel provided lovely options for everything from linens, to china and the food was delicious! The service was also impeccable; I would highly recommend the Ritz-Carlton to any bride considering it.

    arianna

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    4.2 out of 5
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  • I have mixed reviews for this venue as I had orginally tried to have my wedding here but they could not work within my budget until I told them I had booked another location. I then decided to have a after-wedding brunch which was fabulous. They had great food, good service and were very accommodating with our rooms and cheking-in/out. However, I also decided to try a makeup test run in their salon,and I ended up doing my own makeup after the trial! I felt like they emptied an entire jar of foundation onto my skin,and I was told I had to cover all my "blemishes" though I have no pimples,but I do have freckles.I didn't feel like me at all,and I didn't feel like the makeup artist was really intrested in doing what I wanted her to do anyway. She told me all the famous people she had worked with I guess to prove how good she is, BUT I am not a TV personality and just wanted to look like me on my wedding day! I don't recommend their salon for makeup but I do recommend the hotel for any s... Read more

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