Tapatio was in the process of building a new ceremony site whenever we signed, so we got a discount. With the discount, the place is very affordable in terms of venue fee (don't forget the tax and 20% service charge that they tack on)- however, you are required to use their catering, which is pretty pricey, and their alcohol (outrageous- they charge ~$200 for a domestic keg (Bud light) and $350-500 for a craft keg). Krista, the sales manager, is all over the place and half the time you can't get ahold of her- this was extremely frustrating. She quoted incorrect prices, told me they couldn't comp the bride/groom's room unless 40 guest rooms were booked, but then 3 days later told me they could/would comp our room, she and the wedding coordinator would give me different answers, etc. Krista is a sweet girl, I just don't think she knows how to do her job. My biggest complaint would be their unresponsiveness and the fact that they waited until a few days before my wedding to sort out all o... Read moref the details instead of taking care of it in advance, like I tried to. Also, I was under the impression that Mallorye (the wedding coordinator) would be present during my entire event, yet I only saw her once- during cake cutting. I did not see her at all the day of, so I emailed asking if we could meet so that we were on the same page, at which time she came to the room I was getting ready in. When we did the sparkler send off, tapatio was supposed to be in charge of lighting the sparklers, yet we couldn't find anyone- again Mallorye was nowhere to be found. I think another event got scheduled in their conference room short notice and that event seemed to take precedence, even though we booked months and months in advance. My mother in law was pretty disappointed with the staff/management. All in all, it's a beautiful place and that's what makes this place sell, not the staff- it is gorgeous!