
Julia
reviews
Quality of Service: | |
Responsiveness: | |
Professionalism: |
Value for Cost: | |
Flexibility: |
We're so glad we had our guests stay at the DoubleTree Nanuet. The rooms are lovely, large and affordable (but a bit dark - good to keep in mind for older relatives, mine all asked for additional lighting, which the hotel didn't have much of), and it's a big enough hotel to accommodate all of our guests who wanted to stay. It was also great to have the bar stay open late for our after party. The hotel restaurant's breakfast is delicious and affordable, too. It's a great location with lots of stores nearby for any last minute needs (folks made runs to Fairway, Stop and Shop, Party City, Target...). And best of all, the sales/catering staff are great. I worked with Ashley and Zhane, and they were both really helpful and most of the time responded very quickly to emails. I had several guests book outside of our block because they were coming early or staying late, so Zhane multiple times added folks into our block and sent me updated lists, which was so helpful. Highly recommend!