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Event Rentals & Photobooths in Richmond,
(804) 228-1100
Overall Rating
4.3 out of 5
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  • 35 Reviews


    Katie

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    5 out of 5
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  • The Prop Shop was excellent! They handled everything (tent,chairs, tables, linens, lights, fans) and I could not have asked for better quality. I probably changed my mind three times and the staff was so flexible and attentive.

    Elizabeth

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    5 out of 5
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  • We rented glassware, dinnerware, silverware and napkins. Everything was spotless and in "like-new" condition.

    Deborah

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    5 out of 5
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  • The only "bad" thing I have to say is the tents were not clean.We had aints all over both of them. Everything else was great! And a big Thank you to Ashley!!

    ashley

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    5 out of 5
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  • We loved the staff and how helpful they were with making my day go smooth

    Casey

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    5 out of 5
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  • Very helpful and flexible, were quick to answer my questions and work with me.

    Suzanne

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    5 out of 5
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  • The Prop Shop was recommended to me by my caterer, White House Catering. White House and The Prop Shop worked together to make sure that everything was delivered at the appropriate time and we had everything we needed. I did not live in Richmond while planning my wedding and Chardonney was always quick to return my phone calls and help place my order via phone. She also worked closely with my sister in picking out exactly what we needed to match our theme and overall look for our wedding. I would use them again for any event in the future.

    Lisa

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    5 out of 5
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  • Prop Shop was recommended to us by our caterer, White House Catering. And a great recommendation it was. The staff was easy to work with, responsive, and flexible. They even were able to accommodate a last minute delivery date change.

    User5159803

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    4.6 out of 5
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  • The tables look old and beat up, but after we but the tablecloth on them, they look nice

    Cindy

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    4.6 out of 5
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  • Our event was a Rehearsal Dinner which is not an option in your drop-down menu. I would suggest adding that type of event to the list. The Prop Shop was great. On our initial meeting, we never felt rushed as we changed the look of the table many times. Their flexibility made the entire event easy as we added and deleted items frequently. Each time we received a revised quote which was helpful. We were very pleased.

    Bill

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    0 out of 5
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  • Every thing was handled professionally and last minute changes were accommodated seamlessly.

    shelley

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    4.8 out of 5
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  • we loved using the prop shop! they worked directly with our caterer to get everything set up and the day went flawlessly!

    Tiffany

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    4.8 out of 5
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  • The Prop Shop was great. They allowed my in-laws to pick up the chairs and linens for us, everything was in great condition and available. When they did not have a tablecloth they quoted me at, they gave us a nicer one for the same price. I would recommend their services!

    User4056654

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    0.4 out of 5
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  • I ordered the white chairs based on the website because we were only going to use them for the ceremony site. When the chairs arrived, they were beaten down, rusted and looked horrible. I called the office to request different chairs and was told "rudely" that I would have to pay the upgrade charge as I ordered the "basic" chair.We had to rearrange the whole set-up to hide the ugly chairs. I wasn't expecting a brand new chair, but I was expecting a sturdy chair without paint splatter and rust on it for paying almost $200 for the chairs and delivery. I will never rent from this company again.

    Shannon

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    4.7 out of 5
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  • We used the Prop Shop for all of our rentals for our July wedding. They came recommended by our catering company and coordinated well with them. They were very accommodating and answered questions promptly.

    Ellisha

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    1.6 out of 5
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  • We received a chair cracked and didn't realize it until we were setting up. We returned it and informed them, they set it aside and assured us that they didn't give it to us that way. Three days later, we get an invoice for an "unreturned" item!! I emailed her (because getting them on the phone is like pulling teeth) and explained that they set the one chair aside. She then stated it was a replacement charge for the damaged item...we paid a damage waiver!! long story short...they ended up charging my bank account without my consent and it took a 2 week fight to get a refund...moral? check EVERYTHING before you/they leave!

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