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Event Rentals & Photobooths in Richmond,
(804) 228-1100
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4.3 out of 5
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  • 35 Reviews


    Shannon Ireland

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    5 out of 5
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  • Nicole was AMAZING! She was so responsive and helped us through everything we needed. We originally had a guest count of 110 and we placed our order for tables, chairs, and the tent and made our deposit. When our final numbers dropped to 65 she was able to rework the order by reducing everything, including the tent. Nicole was always available either by phone or email. Our dance floor was delivered the morning of our wedding with no issues and everything looked perfect! The tent, tables, and chairs were brought 2 days before the wedding which gave us plenty of time to set it all up. The cathedral walls were gorgeous and let in so much natural light for our daytime wedding. There was a guideline from the venue that The Prop Shop didn't know about and they worked with us because of this. We were so happy to have worked with Nicole and The Prop Shop, highly, highly recommend.

    Leslie

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    5 out of 5
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  • Nicole and Holly were a pleasure to work with. I was pleased with rentals of tent, chairs, tables and linens. Set up was done as promised and no issues working with this company. Highly recommend!

    Kirtana

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    5 out of 5
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  • The Prop Shop Party Rentals were a great vendor for our wedding at the New Kent Winery. Their staff was very friendly and helped us hand select our rentals so that our wedding reception looked exactly how we wanted. Their pricing is very reasonable, which was great for our strict budget. Finally, their coordination with our Catering company for set up of the rentals in the wedding reception tent was fantastic and beyond what we expected. Thank you for all your hard work!

    User4425399

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    5 out of 5
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  • My wedding planner booked all of my rentals, so my contact with the Prop Shop was very limited. But everything was perfect! No errors, prompt delivery, everything was great!

    Allie

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    5 out of 5
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  • Chardonney helped us to set up the perfect wedding! Everything was exactly what we wanted and she was able to work within our budget to make the wedding look absolutely beautiful!

    User5400937

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    5 out of 5
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  • The lady who worked with us was professional and expierienced! You could tell she knew what she was doing and gave us helpful tips on other aspects of our wedding too. She sold us on our rental and made us feel at ease about matching colors and styles with stuff we already had. Wonderful job! Will recommend 100%

    Tim

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    5 out of 5
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  • This is the second year running we have used the Prop Shop for our annual family gathering. They supplied a large tent, tables, chairs, and tablecloths. Everything was set up and removed on time as planned. The quality of the chairs was superior to most event rentals. The set up and take down teams were friendly and respectful of our property. Very pleased with this company and their employees. The planner, Chardonney, was very helpful in filling our needs and following up to ensure everything went well. Will continue to use this company for our annual party and other needs as they come up.

    Emily

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    5 out of 5
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  • I am so glad that we chose to work with The Prop Shop for our wedding reception rentals. The final outcome was absolutely beautiful, and exactly what we had envisioned (thanks to their huge selection of rentals!). The Prop Shop team was always responsive, and was able to work closely with our caterer and venue staff leading up to our reception. Not only were there no hiccups, but The Prop Shop was actually able to work with our venue to negotiate different delivery/pickup times and save us some money. I was so impressed that they went above and beyond to make that happen. I would recommend The Prop Shop without any reservation!

    Melanie

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    5 out of 5
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  • Everyone was fantastic and very helpful.

    User5180499

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    5 out of 5
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  • Party prop was very professional and delivered everything that was ordered with no problems.

    Lindsay

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    5 out of 5
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  • Erica was great to work with. She was very patient in reworking quotes and getting us just what we wanted. She took care of all the delivery and pick up details. We were very pleased with the service and products we got from The Prop Shop.

    Stephanie

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    0.5 out of 5
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  • I would not recommend this company at all. It’s difficult to express how much distaste I have for a company whose business practices are so shady and immoral even if not straight up illegal. The tent we rented was acceptable and I can’t complain about the quality of tables, chairs, etc. But I will complain about them going back on their word about setting up and tearing down the event. Per the initial conversation with Holly, setting up the tables and chairs would be no problem at all. However, after making our payment and with the wedding right around the corner their “policy” suddenly changed. We were told that they didn’t offer set up or take down during their peak times and we’d have to make other arrangements. Luckily, after a discussion with the venue they reluctantly agreed to perform the task they had originally said would be no problem. And finally, the shadiest part of the whole deal. After everything was said and done, while we were on our honeymoon, they sent... Read more

    responded with the following comments.

    The Prop Shop Party Rentals has been a leading provider of special event rental equipment to the greater central Virginia region for over 22 years. During this time we have had the honor to work with countless brides & grooms with their rental needs in helping to make their wedding day special! As with the rental of any consumer product, the special event rental industry utilizes a "rental contract" for the rental of its equipment. As with any consumer rental product contract, the special event rental contract contains a provision which outlines a process to be followed in the event any rental items are not returned by the customer. The standard rental contract provides for recovery of the cost of any rental item not returned. At The Prop Shop Party Rentals it is our policy to always assist our customers in every way in which we can with locating and returning any missing rental items so that we can hopefully avoid having to charge our customer for these items. Our policy begins with contact with our customer, the venue, other vendors associated with the event, as well as a thorough search of the venue for orders where we pick up our customer's rental items for them. Only after these attempts to retrieve the missing items are exhausted do we implement the missing equipment recovery provision in our rental contract which provides for our recovery of the cost of the missing items so as to not absorb a capital loss of these items. We feel that it is most unfortunate that we were not able to recover all of the rental items which Stephanie rented from us. While we certainly understand Stephanie's unhappiness with not being able to return all of her rental items and our subsequent charge for these items, we truly regret Stephanie's statement above of misrepresented accounts of our collaboration in planning and the implementation of our plan to make Stephanie's wedding day special!

    valerie

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    4 out of 5
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  • chardonnay was great to work with!!!

    Kim

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    4.7 out of 5
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  • The service was professional and friendly.

    Blair

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    4.8 out of 5
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  • Tom is the owner & he was great, especially as he had to deal with a significant root problem in putting down the dance floor. Erika was our contact & she did a very good job, as she had to take over for Ashley, who was our original contact. Erika only had a few months to get up to speed before our wedding day. She was always quick to respond to our inquiries. I highly endorse The Prop Shop as a rental company. Many thanks to all of the employees who made my daughter's day as stress free as possible!
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