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Dress & Attire in Westport, New York,
(203) 226-9868
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4.5 out of 5
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  • 100 Reviews


    Chelsea

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    5 out of 5
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  • My bestfriend and I went to the store and it was the best possible experience I could have imagined. We worked with Betsie and she was great, not pushy at all, listened about what I did and didn’t like and really stayed in price point. Everything was a dream come true and I said yes to the dress!!!

    Christine

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    5 out of 5
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  • I recently “said yes to the dress” at the Plumed Serpent in Westport, CT and I couldn’t have been happier that I picked this lovely boutique. From the get go, everyone I spoke to was fantastic to work with. Coming from out of state, I had to make a few adjustments to day/time of my appointment and the Plumed Serpent was able to accommodate them effortlessly. The boutique itself is beautiful- light, bright, and airy (great for photos!). My consultant, Betsy, was an absolute dream to work with. I had a specific designer in mind that I was heavily leaning towards (and ending up choosing), but I can confidently say that every dress Betsy picked for me (even the “wild card”) was absolutely stunning and fit my style. I really cannot emphasize how helpful and knowledgeable she was while I was picking out my accessories and asking her questions. Betsy truly helped make my shopping experience fun and unforgettable. If you have the opportunity, do not hesitate to go to the Plumed Serpe... Read more

    Jennifer Alshuk

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    5 out of 5
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  • I recently went to Plumed Serpent during their sample sale. This was my first time trying in dresses. I had no idea what I wanted or liked, besides that I love lace and sparkle. To start, the store is gorgeous! I was very excited to start my appointment, but I didn't want to get too excited incase there was a chance I didn't find my dress right away. I had the pleasure of working with Yvette who pulled all sorts of dresses for me try on to get to know what I liked and didn't like. As she got to learn what styles I was interested in I started to fall more in love with each dress I tried on. She was always honest with me and never made me feel uncomfortable. She was very personable and knowledgeable as well! She always asked what I liked or didn't like about a dress I had on at the moment. Just when I thought the search was over for night, she said she had a dress in mind that she thought I would like a lot... low and behold, I fell in love. She pulled out all the stops and put a veil on... Read more

    Kimberly

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    5 out of 5
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  • I had such a great experience at the Plumed Serpent this past weekend! Inside the salon is absolutely beautiful; exactly what I envisioned a bridal salon to look liked: bright white and lined with dresses! They offered us each a glass of champagne, which was minor but very much appreciated! I brought 4 guests with me and we had our own section of the salon; it was personal and intimate. My consultant Allison (who is also the owner) was incredible! She had to fill in for my original consultant who had to go home because of a stomach bug. She came in on her day off and made sure my experience was nothing short of perfect! She got to know me, asked questions about my wedding, and made me feel like her absolute main priority. The staff was very accommodating. They have a great selection of dresses, designers, and accessories. I found my dress and purchased it that day! I can’t wait to go back for accessories and fittings!

    Chelsea Eaton

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    5 out of 5
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  • I'm a bride that had gone to 4 places around the area and hadn't found "the one" so when I had my appointment here, I was nervous this would be just another appointment, and i was SO wrong! From the moment my mom and I walked in, the front desk representative was offering us water or champagne. There is plenty of seating throughout the store, plenty of privacy for different groups and filled with dresses, more than I've seen elsewhere. Yvette was my representative and I wouldn't have wanted anyone else to help me through this experience. She was nothing short of amazing, patient, funny, warm, and a visionary! She let me pick out dresses I thought i'd be interested in but also was open about choosing some of her own for me to try....and the one I landed with, was one of the ones she picked! One of the things that stood out to me the most is they don't rush you. They take their time with you and it's all about YOU. I am beyond grateful that I had made my way here - otherwise I would s... Read more

    Caroline R

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    5 out of 5
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  • I'm so happy to be a Plumed Serpent bride! The store is beautiful with a great selection of different gowns and the consultants and owner are wonderful. When I wasn't sure what I wanted, Krissy and Alison helped me find the perfect dress! They were kind, supportive, and very generous with their time. I was definitely stressed about trying on dresses at first, but they put all my concerns to rest and made it a fantastic experience!

    Katherine Szymborn

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    5 out of 5
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  • Found my dream wedding dress and my stylist, Kristy, made me feel like a queen. Thank you!!

    Stephanie

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    5 out of 5
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  • I just bought my wedding dress at The Plumed Serpent Bridal and could not have wished for a better experience. I was immediately struck by the beauty of the salon and all of the fabulous dresses. The owner Alison has a great eye and such enthusiasm for her work, and Krissy was fantastic as my consultant. I went in with a vague idea of what I liked, and Krissy nailed it. She was fantastic at showing me many different options within my price range, but ultimately the first dress I tried on was the one. I cannot wait to go in for fittings in a few months with their experienced seamstresses. Overall, fantastic experience! Definitely check out The Plumed Serpent and ask for Krissy :)

    Sophia Adade

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    5 out of 5
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  • Very clean, appealing ambiance. The manager & staff were extremely kind, patient & helpful. They worked with me to find an appropriate gown for a formal all white gala.The shop is located in Westport ,Connecticut. I am very appreciative.

    Lauren

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    5 out of 5
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  • I do not have time to list out all the amazing things about Krissy, Lissa and the entire team at the Plumed Serpent. I feel so lucky to have found this special group of women. As soon as I walked into their store, I felt so welcomed and supported. I knew as soon as I started trying dresses on with Krissy, that I would end up buying a dress here just to continue to work together. She pulled out a dress that I did not even know I would like and it was my ultimate dream dress. We were so impressed by the warmth and love of their staff, that my Mom ended up purchasing her MOB dress there as well. We went in for countless fittings (seriously Lissa is a saint), and they gave us champagne and supported us through each one. They are PHENOMENAL & do not hesitate and go there today!

    Christie Barcelona

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    5 out of 5
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  • Plumed Serpent is the way to go! Krissy and Allison were beyond helpful. I came with a look in mind and a budget and they knew exactly what types of dresses to pull for me. I tried on 7 and ended up picking the last one. It was the dress of my dreams! Cannot thank them enough for their help! Also, their seamstress was phenomenal, I met with her on three separate occasions. She went over the top to make sure every little bead was perfect, the lace was all lined up at the bottom. Lots of intricate work and she was extremely detailed oriented. Overall, cannot say enough about this place!

    Devan

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    5 out of 5
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  • I had gone to about 7 different wedding dress stores, including Kleinfeld’s. I was so frustrated that I couldn’t find anything I absolutely loved... I honestly had several moments of panic where I thought I would never find my dream wedding dress!! BUT, then I walked into the Plumed Serpent. I described exactly what I was looking for, and GUESS WHAT?!? The first dress they brought out to me to try on was THE ONE! I couldn’t believe it! Every stylist listened to me, helped me find the most amazing accessories for my gown, and made my dream wedding dress come true. I tell every one of my friends getting married to come here. They are professional and easy to work with. The alterations were also phenomenal and so easy to do right in the showroom. The showroom is also spectacularly stunning! If you come here, you WILL find your wedding dress!

    responded with the following comments.

    Devan, Thank you so much for your kind words! You couldn't have been more of a pleasure to work with and were such a beautiful bride. Hope you are doing well! xoxo

    Anna

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    5 out of 5
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  • I had an amazing experience from start to finish at the Plumed Serpent. Krissy was amazing to work with while selecting my dress and Lisa was so incredibly helpful through all of my alternations. Also, after purchasing my dress I had the opportunity to attend an accessory trunk show where I found my accessories for my wedding day while wearing my wedding dress. It was amazing! I felt absolutely beautiful on my wedding day in my dress and would highly recommend this bridal salon for all of your wedding dress needs!

    Hillary Amster

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    1 out of 5
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  • This place has the worst customer service I have ever experienced. I cannot comprehend how they treat anyone this way. Being a bride is hard. Being a bride in Covid-19 is almost impossible. The fact that this store and its owner were so overtly inept, incompetent, and insensitive is just astonishing. I am so disappointed in them and the horrible experience they provided, especially considering the price of the dresses. If you are considering dress shopping here and have any expectations of being treated with respect, RUN DO NOT WALK away. There are plenty of other stores, plenty of other dresses, plenty of better experiences, I promise you. My story: I went to the Plumed Serpent in November 2019 and found the perfect wedding gown for my Mexican wedding June 13, 2020. Yvette helped me. She was a bit pushy and of course tried to get me to go well-over my budget (which, like any bride inevitably I did), but ultimately it was a success I explained that I lived in Mexico City ... Read more

    Joanne Lii

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    4.8 out of 5
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  • I had a great time dress shopping here. I had to wait a bit (15-20 min) while the consultant was finishing up the previous appointment, but after that, everyone was so gracious and kind. Krissy, my consultant, was very interested in getting to know my style and my wedding plans, letting me try on the dresses and accessories that I wanted, and really caught on quickly to what I cared about! I asked a bunch of questions and tried on my final choices a couple of times, and they didnt make me feel bad about anything. I decided to by my dress with them and am really looking forward to going back and picking up my dress! They're in a great location - beautiful store front with convenient access to parking! Everything about the visit was easy and non-stressful, which is very appreciated!
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