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Invitations in Lahaska,
(215) 794-8185
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4.1 out of 5
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  • 13 Reviews


    Michael

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    0.5 out of 5
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  • AVOID AT ALL COST/WEDDING NIGHTMARE. ZERO STARS   My fiancé and I decided to use the Paper Chase for our wedding invitations. Both the manager Sandy and owner Terry appeared friendly upon inception. This cordialness however did not last long. Sandy made mistakes with our order and proceeded to blame my fiancé for her shortcomings. She complained about making corrections and was visibly overwhelmed. Additionally, much of the information she provided was inaccurate. At this time, I requested to speak with the owner Terry. This was a colossal mistake. Not only was he unprofessional and abrasive, but he attempted to blame us for their mistakes. He continuously berated me on the phone by calling me “ridiculous” and “unbelievable”. Terry provided an intolerable customer experience. He is unwavering in his pursuit of proving himself right and the customer wrong. This type of behavior is not only disappointing but embarrassing. It should be noted, Terry’s rude behavior... Read more

    Chelsea

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    0.5 out of 5
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  • DO NOT ORDER WEDDING INVITATIONS HERE. I’ve never dealt with such unprofessionalism as I have from the owner Terry and his manager Sandy. Sandy ordered the wrong colored font (ordered black but was supposed to be a shimmery gray) on our wedding invitations and when we went to pick them up I was visibly upset because that is not what I ordered. I had no problem with the fact that she made a mistake-it happens. But the way her and Terry handled it was truly appalling. She lied several times and said that is what we agreed on,(which was 100% not true) however, I have an e-mail from her stating that the color on the proof may appear to be darker (it was darker-it was black) but the color will be exactly as the sample shows in the store (shimmery gray). When asked to re-order with the correct color, both Sandy and the OWNER told us we were being ridiculous and had NO idea why we were upset. On top of that, they continued to make derogatory remarks about my fiancé and I when we called the... Read more

    Deborah

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    5 out of 5
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  • I highly recommend The Paper Chase for invitations. My invitations turned out beautifully and I am so happy with them. I was initially looking at purchasing them online, but am so happy that I decided to go with The Paper Chase to work with local people. Terry and Sandy were extremely helpful and pleasant. They will assist you with the process.

    User4073225

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    5 out of 5
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  • Best store in the area for invitations, we love The Paper Chase.

    Carolyn

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    5 out of 5
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  • I was thrilled with my wedding invitations ordered from this shop. We worked with Michelle there who provided excellent customer service. They had a great selection of invitations in all price ranges, and Michelle was very helpful and provided us with many examples of previous invitations she had assisted with. I highly recommend this shop to other brides.

    Kelly

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    5 out of 5
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  • This is the best place to get invitations. I looked around and found that the staff at the Paper Chase are very professional and helpful. They make sure everything is perfect. Terry is a true gentleman and a pleasure to work with. I would not go any place else.

    Karen

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    5 out of 5
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  • Terry and his crew are the most wonderful people to work with! I will go back to them for all my paper needs.

    Page

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    5 out of 5
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  • The group at the paper chase did a great job. Even after all of the work for our wedding was finished they still went above and beyond to help us get thank you notes out. They were wonderful to work with.

    Holly

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    5 out of 5
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  • Terry, Sandy, and all the staff at Paper Chase were exceptionally professional, personable, and kind while they handled all of our wedding invitation and program needs. The cute little store is in a great shopping district. They offer a great selection of quality stationary vendors to choose from in all price ranges. When I first came in during my browsing stage, Sandy got an idea where I was going, brought out a selection of sample binders, offered me coffee and home-baked goodies, and checked in often to answer any question I had. Terry worked diligently to follow-up with the stationary company when they had an ink-matching glitch with the invitation sets, and made sure everything came out exactly how we wanted and arrived when we needed it. I will continue to stop in for all my gift-wrapping, card, and stationary needs. I highly recommend the Paper Chase for every bride looking for a non-pretentious, pleasant experience for the stationary phase of their wedding planning! They... Read more

    Heather

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    5 out of 5
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  • Terry and the girls at The Paper Chase are wonderful to work with! I was so pleased with their services, they really went above and beyond for all my events. We purchased bridal shower invitations, wedding invitations, programs, and place cards from The Paper Chase and received so many compliments on everything! Im now pregnant and planning a baby shower with my mom and we will be going back to visit The Gang at the Paperchase to get our invitations! See you soon Terry! Heather (Spiller) Sullivan

    Kelley

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    2.3 out of 5
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  • I bought my wedding invites through Paper Chase, and they turned out pretty good (but not GREAT for the amount of money I spent). The staff were all good and friendly until I paid my bill - Then Terry the owner turned into the most selfish, abrasive, RUDE person I'd ever met! Michelle was great, she handled my questions and concerns without a problem, but I couldnt believe how Terry dare speak to his customers in the tone he did. I went back to look for embellishments for my invite (belly bands more specifically), I NEVER said I didnt like them yet he immediately ripped into me like "What you dont like the invites YOU picked out!?" I would never go back there again and I REGRET buying my invites though them. What a jerk!

    ryan

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    4.7 out of 5
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  • They do gorgeous work, very pleased!

    Will

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    4.8 out of 5
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  • They couldn't have been nicer, more helpful, a pleasure to work with.

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