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Venues in Madison, WI,

The Madison Concourse Hotel & Governor's Club

1 West Dayton Street
Madison, WI, WI
Services: Venues | Login to save vendor
(800) 356-8293
Overall Rating
4.8 out of 5
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  • 40 Reviews


    Sarah

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    5 out of 5
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  • Our experience with learning about their space, catering, bar options, etc. was a snap! They made it incredibly easy to get ALL the information we needed and in a timely manner! Once we had signed on the dotted line to reserve the space for our wedding, they dealt with us in such a perfectly professional manner even when we asked for about 20 modifications to the event order! They helped with planning the timing of things and took several tasks off my plate, which goes a LONG ways with any couple working through planning a wedding! The day-of, all of the event staff was extremely friendly and made the day/night go off without a single hitch in the agenda! It was such a relief to know that we were in such great hands with the Madison Concourse! The bartender working our event was AMAZING! He knew what my husband and I were drinking and had the beverage started as soon as either of us started walking towards him! The food was .... delectable! We knew we were taking a chance with sev... Read more

    Alyssa

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    5 out of 5
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  • I had my wedding at the Concourse at the end of August, and it was fabulous. Chastity is awesome at answering any questions, and helping you plan our the space. Staff was beyond helpful the day of the wedding. Many guests complimented us on the food, which was plated. We also dropped our decorations off on Friday night before the wedding, and Chastity and the team set it all up for us- it looked better than we could have imaged. I can not recommend the Concourse enough for an ideal Madison based wedding. All of our guests loved the venue, and loved being so close to the capitol. Especially for out of town guests, the location can't be beat!

    Cait

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    5 out of 5
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  • We had our rehearsal dinner here, and it was a very good experience. Chastity was great to work with, our buffet dinner was really tasty (multiple guests complimented the food), and everyone had a good time. Chastity was also very accommodating of guests with specific dietary needs and my last-minute requests!

    Mary

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    5 out of 5
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  • We could not be happier with our wedding experience at The Madison Concourse Hotel. Everyone we worked with throughout the planning process (namely, Chastity, the wedding coordinator) was friendly, professional, accommodating, and creative. Even though our wedding was large (300+) the hotel & crew made the planning process incredibly easy and the reception feel intimate & special. Weeks later we continue to get compliments from guests on the delicious food. We are a same-sex couple and felt comfortable, supported, and validated by the hotel and staff. Thanks!! -Mary and Tanya

    Kerry

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    5 out of 5
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  • We had our wedding here last weekend! It was more amazing and magical that I could have ever dreamed of! The Concourse met our needs in every way! They went out of our way and were so polite! Chastity is great to work with! Definitely had our best interests in mind! We loved this venue!!!

    Brenda

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    5 out of 5
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  • Working with Chastity was an absolute joy. She was so helpful throughout the whole process and was there to meet and answer any questions we had. The salon and service at the reception was amazing, we could not have asked for a better reception place if we could. I loved everything about it!

    Jan

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    5 out of 5
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  • I would Highly recommend the Concourse Hotel as a place to stay as well as booking for a wedding reception and next morning breakfast buffet. Chastity (our lifeline)was terrific at easing the challenge of planning a wedding from a different city. Her thoroughness was exemplary at suggesting vendors, attention to the details that enhance the celebration and that we had everything covered prior and day of wedding. All our guests had only rave compliments. EVERYone from bellhops to managers were so pleasant and attentive to all our comforts. Food & service terrific at the reception and breakfast. Location was great for out of town guests to see Madison. Chastity and Shawn gave us totally great memories!!! Jan H

    Amanda

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    5 out of 5
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  • Our experience with the Concourse was nothing short of great! The only gripe I would have is that our coordinator changed three times in the course of planning, but the changes were so impeccably handled that it was only a minor inconvenience. We booked with one coordinator, after she left we were put with another coordinator who then went on maternity leave shortly before our wedding day so we were placed with a third coordinator. Each time there was a change we were informed with ample warning and were introduced promptly and courteously. We ended up working with Julie the month (or so) leading up to our big day and she was fantastic! Every question we had was answered quickly and the few requests we had were accommodated professionally and promptly. I had a cold the day of my wedding and they brought me tea and a box of tissues without even asking-I was so thankful for that! The entire staff was friendly and courteous and seemed genuinely interested in making sure the day went of... Read more

    Maria

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    5 out of 5
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  • We had a great experience with the concourse! They took care of everything seemlessly. At the end of the night our room was clean and decorated with some items from our wedding. We also had a plate of cake and some wine. Amazing night!

    Kate

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    5 out of 5
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  • We had our reception and block of hotel rooms at the Concourse and they were a DREAM to work with. From the very first tour we took of the hotel when we were deciding on venues, The Concourse was far and away the most helpful, informative, and accommodating venue that we saw. We had estimated that we would have around 250 guests with many of them travelling out of town, so having the reception at a hotel where our guests could stay made the most sense to us. Once we signed the contract and booked the date, we were assigned to a Sales/Catering Manager who was our coordinator. Unfortunately, our original coordinator (who we loved!) left for another position about 6 months before our wedding, but our new coordinator, Julianne, was quick to jump in and was flawless in her help! The communication back and forth regarding all of the minute details was exceptional and I felt completely at ease going into the wedding day, knowing our day was in great hands. The wedding day itself was wonderful... Read more

    Kelsey

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    4.8 out of 5
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  • This venue was amazing. They were very professional, helpful, and understanding. The food was incredible considering our wedding was for 200 people. We received excellent advice in the time leading up to the wedding as well as great direction the day of without the staff being overbearing. The service at dinner was impeccable and the bartenders and wait staff were friendly and quick. The only issue we had was that the parking garage was closed for renovations and we were only told the week before. But they offered a quick solution to the problem.

    Jennifer

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    4.8 out of 5
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  • I loved working with the concourse. We particularly worked with chastity who was actually the second coordinator we worked with. I was pretty nervous about this change, but she was great and I didn't even notice the change (it was that seamless). She was super responsive to all of my emails (there were a ton and on some days she got emails from myself and my husband). She was also very accommodating to all of my requests- even day of the wedding when i wanted the aisle changed a little. The food was also excellent- we served the flat iron steak and chicken which were cooked perfectly (which isn't always the case with 'wedding meals'). We also did our rehearsal dinner with the hotel. Which again, had excellent food and services. Overall, I found all of their staff wonderful and helpful!

    User5299920

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    4.8 out of 5
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  • I booked a block of rooms for my guests at the Madison Concourse Hotel. When looking for a hotel to use, I ran into a lot of bad experiences (with other vendors), but working with the Concourse was wonderful! The staff was helpful, accommodating, polite, and prompt. I emailed a lot with Emily, she was great. They don't normally give guests in blocks rooms near each other, but I had a couple requests that she made happen. We didn't end up staying there as we lived within walking distance of the hotel and preferred to sleep at home, but our wedding party and guests were pleased with their stays. I am extremely satisfied with the quality of service received. If you're working with a hotel, the Concourse is a solid choice.

    Louisa

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    4.7 out of 5
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  • We used the Madison Concourse Hotel for our wedding block, and ended up having over 15 guests (most from London, England, but many from different parts of the States) stay in the Governor's Club. We stayed there as well on the weekend of our wedding. I was very happy with the additional services offered at the Governor's Club, and would definitely recommend this for other wedding parties looking to stay with out-of-town guests. For an additional $39 per day per room, guests can have a full, tasty breakfast in the GC (including coffee/tea/juice, pastries, cereal, warm eggs and bacon, fruit and more), which is replenished throughout the morning. Then, starting at about 4 p.m., free cocktail hour begins, with nice hors d'oeuvres being served as well. Our guests from England really enjoyed this feature! And the views are great onto the State Capitol. The rooms are comfortable the beds (all king throughout the hotel) huge. Staff were friendly and we were quite pleased with the wedding block... Read more

    User5192267

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    4.9 out of 5
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  • We had our daughter's wedding here in May. The staff were very helpful and the service and food were all we had expected. We attended a tasting in January and picked our food selections and the quality was the same on day of the wedding. The set up was beautiful and our guests had a wonderful time. Working with the staff was very easy and they were well prepared and helpful to us.

    responded with the following comments.

    Thank you for taking the time to write about your experience! We know how stressful planning a wedding can be and we are pleased that we were able to contribute to your daughter's special day!
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