
Kasey Stewart
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Obviously, the Hotel Retlaw is fabulously beautiful. The food is also decadent and it's conveniently located downtown with plenty of space for large weddings (whenever we all get back to doing those). These all helped us decide, but once we did it was really the dedication to service that made this venue for me. Truly exceptional customer service is hard to find these days, but the Retlaw aces it. ALL of the staff go above and beyond to make guests feel welcome and appreciated, and as a bride I felt absolutely cared for and catered to by everyone from the front desk staff to the bartenders! The event coordinator, Thai, is simply fantastic. She guided me through the mess of planning everything myself and then rescheduling due to COVID, too. She's someone you want in your corner when your big day comes. Highly recommend the whole team and atmosphere, our experience could not have been any better! (all photos by Roberta Rae Photography, http://www.robertarae.com/)