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Venues in Kamuela, HI,
(808) 887-7333
Overall Rating
4.6 out of 5
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  • 16 Reviews


    Tracy

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    5 out of 5
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  • Fairmont Orchid was my #1 choice for resorts in Hawaii. I chose the Coconut Grove site for both reception and ceremony and I was not disappointed. Mew was so easy to work with and was so patient with my calls, emails and questions. The grounds are immaculate and even had a resident cat (Aloha) join our celebration. I would highly recommend Fairmont Orchid to anyone looking for a fantasy destination wedding on The Big Island.

    responded with the following comments.

    Aloha Tracy I'm sorry we missed that you took the time to write a review. We know that this is an extra step and appreciate all your kind words. I hope you're both doing well and mahalo again for letting us be a part of your wedding. Warmest Aloha

    Lynzi

    reviews
    5 out of 5
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  • My husband and I held our wedding and reception at Coconut Grove - it was absolutely amazing! Mew and Sara (with Jots of Thoughts) brought to life exactly what we'd hoped for. The staff on the Fairmont campus are SO accommodating, prompt, and around to ensure your happiness and comfort. The pool is great as well as the overall grounds.

    responded with the following comments.

    We loved having you and Mike here along with your friends and family. So happy your day turned out as beautiful as you imagined!

    Marianne

    reviews
    5 out of 5
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  • My husband and I did a lot of research on the different resorts on the Kona side of Big Island, interviewed 4 hotels and asked a ton of questions. We ultimately chose Fairmont Orchid because of its location and size, its amenities, its beauty, its price points and also because of our wedding coordinator, Hannah Bahm. Hannah supported us, answered all of our questions and was on top of everything from our very first conversation about the wedding until the conclusion of our big day and beyond. Hannah was responsive, professional, organized, flexible and made sure that all of the details of our wedding (and there were many!) were given due attention and were smoothly executed so that my husband and I could focus on our priorities. We were in very good hands. We held all of our wedding weekend functions at the Fairmont and were so impressed by how versatile the resort and catering services were in making each event unique in terms of space, ambience and food. Besides the wedding eve... Read more

    Jane

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    5 out of 5
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  • My destination wedding @ Fairmont Orchid on the Big Island was amazing!!! The pictures on their hotel website do not do the hotel enough justice. The hotel is beautiful–the grand entrance, the marble lobby, the giant beautiful and delicious smelling gingerbread house in the lobby (we went right before Christmas), the décor, the beach & snorkeling (we saw so many turtles!), the landscaping, and clean guestrooms! On top of the hotel being beautiful, the service was also super friendly and efficient! From the bell staff, to front desk, to housekeeping, the staff was some of the friendliest and most polite hospitality staff I have ever met. We had a destination wedding, and I had no idea the quality of service they were going to provide, and so I’m surprised to say they exceeded my already high expectations. Big THANK YOU to Mew Lan, our Catering Manager at the hotel for helping to plan and communicate everything! Mew worked so well with her hotel staff and alongside my wedding... Read more

    responded with the following comments.

    Aloha Jane, Mahalo for your kind words. We are so happy that everything went as planned and that you and Ken had an amazing day to remember. All the best to you both as you start your new adventure as Mr & Mrs. And always know that the Orchid will from now on be your home away from home.

    Michaela

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    5 out of 5
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  • I couldn't have asked for a better place to get married!! It was everything I had ever dreamed of and so much more!!! We got married right on the beach, and also had the reception on the beach!!! It was perfect! No one had to wear shoes and they took care of everything for us!!!! MewLaw was our coordinator and she helped us through every step of the way!!!!

    User3115374

    reviews
    5 out of 5
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  • Absolutely the best place on the islands of Hawaii to get married. We had the most beautiful wedding because the Fairmont Orchid is the most beautiful resort ever! Thanks to all the staff for making our wedding absolutely perfect.

    Lourdes

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    5 out of 5
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  • My husband and I are so glad we went with the Fairmont for our ceremony and reception venue. Ashley Kojima, our wedding coordinator was helpful and professional, working seamlessly with our wedding planner, Haunani of Weddings by Le'Amana. Additionally, the hotel staff were consistently pleasant and responsive. Our wedding ceremony and reception were beyond what we expected or hoped for.....thank you so much to the staff at the Fairmont for a magical wedding experience for ourselves and our wedding guests. We went to a 5 star hotel on another island for our honeymoon - and they did not hold a candle to our experience at the Fairmont. Thanks so much! Lourdes & Brian

    Rebecca

    reviews
    5 out of 5
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  • They were awesome to work with. Especially our wedding coordinator Ashley. They made our dreams come true and our wedding was absolutely beautiful.

    Julie Anne

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    5 out of 5
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  • Planning our wedding through the orchid was perfect. Jasey and her team handled everything prior and made sure the wedding day went smoothly. They went above and beyond to ensure that the day and night were perfect. This wedding was a dream come true!

    User4943230

    reviews
    2.6 out of 5
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  • This is a hard comment to write. The property is stunning. One of the most beautiful places to get married in the world, I believe, and a smaller hotel that doesn't feel like it's a wedding machine. It's a great place for families because of the gentle beach and the good snorkeling. In addition, the servers at the reception were wonderful, although the general level of customer service at this hotel lacks in comparison to the Four Seasons Hualalai as well as the large high-brand hotels on Maui (Four Seasons, Fairmont, Andaz, Waldorf). But the service offered by the wedding planning department was TERRIBLE. After going to superiors to discuss the hiccups in service, and after they reduced the price of our wedding because of the service issues, there were STILL snafus with the planning--lack of coordination with the pastor in terms of what we were doing in our ceremony (lei exchange, which meant that the pastor, who was an amazing professional, had to alter his service in the middle... Read more

    Ashley

    reviews
    4.8 out of 5
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  • Our wedding coordinator Mew, was incredible. She responded back quickly and professionally answering any and all questions we had. We wouldn't of had the beautiful wedding we did if it wasn't for her. The day of our event was perfect. Everything rolled smoothly minus the usual small stuff. All in all our day was better than we could of ever imagined. The rest of the staff was great to work with as well. We did have a few hiccups with customer service upon check in for some guests and in the dining areas as well. Mew quickly sorted out the issues without hesitation. We're so thankful we had her to help us during the planning process!

    Brad

    reviews
    4.9 out of 5
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  • We could not have been happier with how perfectly Katie and the rest of the amazing staff at The Fairmont Orchid, Hawaii, executed our wedding. The setting (Coconut Grove) was magical and the food was described by many of our guests as the best they had ever had at a wedding. Every aspect of our wedding -- from the flowers to the musicians, from the fruit tree to the photographer -- was perfect. Katie handled every request and every detail, including details we hadn't even thought of, efficiently, flawlessly and professionally, and the entire staff at the resort made us feel like the most important people in the world. Our wedding was absolutely amazing, and we couldn't have asked for anything better.

    Amanda

    reviews
    4.9 out of 5
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  • Reading all these fantastic reviews wasn't a surprise to me. The Fairmont Orchid did surpass all our expectations for our wedding and it helped greatly that the Orchid was not only our only choice, it was the choice from the very start. However, I never realized out of 4 or 5 of the reviews here, all mentioned a special someone who also touched our lives in so many ways - Ashley Kojima. Ashley have been our very pillar of support and help throughout the planning and running of the wedding. She is easy to talk to, great to work with and during our special day, she even came in whilst suffering from a bad cold. She took all my random, incoherent and at times, massive dump of ideas and group them into a tangible delight. Ashley put such a smile on our faces, and such love towards her that it was really sad to even let her leave at the end of the night. And don't forget the banquet staff. Your wedding will never be the same without the staff (and we do mean ALL the staff at the Fai... Read more

    Wendy

    reviews
    4.4 out of 5
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  • I worked with Mewlan to organize my destination wedding at turtle point followed by reception at the knoll at browns beach house. There were many details to coordinate, from flowers, minister, location setup , browns food and much more and 99% of things were perfect. The day was lovely and the venue easy to work with remotely. They were expensive but the service impeccable. Food at browns was fantastic. Florist was easy by email and using their Facebook page. Only criticism I wold have is that the sound at the ceremony was poor due to the wind and ocean sounds the back row (only 3 rows!) couldn't hear and I wish they had warned me about it and arranged audio but otherwise the day was perfect and memorable! The cake was beautifully decorated with fresh flowers and a hand drawn monogram. Great flavor too in lilikoi poppyseed with calamansi curd. Florals were gorgeous, orchids, roses so both tropical and romantic. I especially loved the archway with the florals and gauze, the bouquets and... Read more

    Sommer

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    4.6 out of 5
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  • Wonderful. Ashley Kojima, the wedding coordinator took care of everything! We didn't have to lift a finger the day of the wedding. Never once did the words 'we may not be able to do that' come out of her mouth. Highly recommended, beautiful location.

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