My reviews would be higher had it not been for the wedding planner. Most of the issues in quality, responisiveness, etc. were due to her lack of communication between myself and the culinary school. I should note that the food was great despite the confusion. I have heard that she has since been replaced (thank goodness!) I do have to say that the upper management was very apologetic and ended up giving us a generous discount after the wedding. They also were very competitive in their pricing and were a great value for the budget.