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Dress & Attire in Howell, MI,

The Dress Shop featuring The Tux Room

4210 East Grand River Ave.
Howell, MI, MI
Services: Dress & Attire | Login to save vendor
(517) 546-3600
Overall Rating
4.8 out of 5
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  • 87 Reviews


    Paula Bobosky

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    3.2 out of 5
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  • I got my wedding dress here, and I got a beautiful gown. I was pleased with the staff who helped me select my dress and how professional they were. They also gave me some recommendations on accessories that make my dress that much more beautiful. In addition, I was impressed with how they handled re-scheduling appointments that had to be cancelled during the stay at home order in Michigan. The staff worked extra hours and put in a lot of overtime hours to get things done. The only thing I am disappointed in is that when I inquired about the cost of alterations when I purchased my gown, the staff told me to allot approximately 1/3 of the cost of my dress for alterations. Based on consulting with other brides and doing my research, that estimate seemed typical and fair. However, I had to pay significantly more than than what I was told. I understand that small businesses have been hit hard due to being closed for 3 months during the stay at home order in Michigan. Therefore, I expecte... Read more

    responded with the following comments.

    Hello Paula, Thank you for voicing your concerns. Alterations pricing differs for each wedding dress based on the amount of work that needs to be put into altering a particular dress to be a perfect fit for the bride. This is dependent upon what alterations need to be done, the intricacies of a particular style, and how the dress fits your body. As you know from your fitting, most of the work that needed to be done on your particular dress was in the hem, which was especially time consuming, labor intensive and intricate, and therefore was more costly due to the number of hours our seamstresses needed to spend on your dress. During each alterations appointment, we go through all of the work that needs to be done and explain the pricing to the bride, and the bride agrees to, and signs for, the price before any work is completed. If, for any reason, if the bride is unhappy with the price of our alterations or does not agree with the work that we suggest having done, the bride is always free to take her dress home and not do alterations through us. Being that you had two alterations appointments with us, we are surprised to hear that you are unhappy with our pricing, as you did not voice this to our seamstress during either appointment. We always welcome questions and concerns and would much rather talk things through with our clients than find out after the fact that our client was unhappy. If you have any future appointments with us, we would love if you would talk with us directly so that we can come to a mutual understanding and agreement – we always want our clients to leave happy! Thank you for taking the time to voice your concerns through this review. Good luck with your wedding!

    Sherri

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    5 out of 5
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  • I had a fantastic experience at The Dress Shop. They had the best customer service of any shop I visited (and I visited 5). Our consultant, Brittany, was fantastic. She offered us mimosa or champagne right from the beginning. Very honest and willing to help. She made several recommendations and even went digging in the back for more dresses for me to try. Ultimately ended up buying one she brought up from the back on a great sale. We spent a lot longer than expected in the store but the time just flew by. She never rushed us or pressured us at all. Would highly recommend!

    Danielle

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    5 out of 5
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  • I found my dress everything about the shop was amazing , the store itself , the ladies working and all the beautiful gowns , they were so helpful and listened to everything I wanted I would definitely recommend this shop to all Michigan brides even other definitely worth the trip . Just amazing wish I could go back but I found the one

    Sarah Wakefield

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    5 out of 5
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  • Wonderful experience! Brittany was great and I absolutely love my dress!!

    Andrea

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    5 out of 5
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  • This place is amazing. I was super nervous about dress shopping during the Covid-19 outbreak because I wanted to have the traditional day where I could bring my bridesmaid and mom with me to the store. The Dress Shop offered private appointments at a seriously reasonable rate ($150, with $100 going towards the dress, so effectively $50) which allowed me to bring everyone I wanted to AND included snacks and champagne. Karena was an absolute dream to work with and made the day extra special. She was so good at helping me figure out which dress was the right one for me, pulling items I hadn't even considered and then guiding me through the process of narrowing down my top three choices. Definitely worth the drive to Howell!

    Anne Lehmann

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    5 out of 5
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  • After a complete disaster with another bridal shop, Cecilia came to the rescue. I can't say enough about the staff, the quality of dresses and the overall experience. So appreciate that there are still places that understand service and value.

    Brittany Paletta

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    5 out of 5
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  • Absolutely amazing experience! Jessie was amazing!!

    Mara

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    5 out of 5
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  • I am so pleased I went to the Dress Shop to get my wedding dress. From the moment we stepped in the door they made us feel welcomed. They had an amazing selection of dresses and they were organized into specific styles which was very helpful. We were able to go through the dresses and put rings on which ones I wanted to try on. I worked with Jessie and she was amazing! She had awesome recommendations and was great to work with. I would definitely recommended going here to find your wedding dress!

    responded with the following comments.

    Thank you for sharing your experience with us! We can't wait to work with you again!

    Kristine

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    5 out of 5
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  • I worked with Jessie, she was the best! She started by offering us mimosas, then giving me and my bridesmaids a handful of colored rings. We went through the store and put a ring on everything I liked and wanted to try on. Based on my selections, Jessie added some of her own recommendations. I found my dress, and cant wait to wear it!

    Brandy

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    5 out of 5
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  • Everything about the dress shop is amazing from start to finish. I had the best time when I first went to try on dresses and I honestly didn't expect to get a dress that day but the girls there are amazing and they picked out exactly what I was looking for and I got my dream dress from the designer I had always wanted. From there the alterations girls are top notch, I had bought a sample size dress that was quite big on me and they took it all in and it fit like a glove. I would highly recommend making this shop one of the first places you visit for your wedding dress!

    Heather

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    4.6 out of 5
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  • This shop has everything you want from a bridal gown shopping experience. You're greeted when you walk in and there is always someone to help out nearby. You need to make an appointment but with their text and call features they make it very easy to schedule and/or make changes! They're open to letting you try on your dress when it comes in, even if you drop by! This salon has some of the most beautiful dresses I've ever seen, for decent pricing. As well as some high quality jewelry, sashes, veils, etc. Plus you get mimosas! If you want to have a private dress shopping experience like you "see in the movies" without paying an arm and a leg, this is the place to go!

    Kelsey Knie

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    4.8 out of 5
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  • Had a great experience at The Dress Shop! I had a large group and TDS was great at accommodating us, champagne and all! The only reason I knocked one star was due to the fact that the dress I tried on was small and had minimal cleavage, and when I ordered and got the dress in my size I had much more cleavage than expected. It would have been good to know where the front and back of the dress would ‘fall’ before I ordered the dress, but otherwise great experience!

    Veronica

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    4.8 out of 5
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  • Every detail was perfect on my dress and everyone at The Dress Shop helped!! So many compliments on how beautiful it was.

    Kasey

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    4 out of 5
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  • This place was recommended to me by multiple people. I had fun at this place but was not impress with the selection. They barely had any strapless dresses. The dresses were beautiful there but more out of my price range. This place reminded me of a place that wanted to be in New York. Overall good experience. If you are willing to spend more money than this is your place.

    Jessica

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    0.5 out of 5
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  • I have never been so upset or disappointed in the 3 months I’ve spent shopping for wedding dresses as I have at The Dress Shop! I called Saturday morning asking if they had a specific dress in store and they explained it was. As they were closed Sunday/Monday, I made an appointment for Tuesday and drove almos 2 hours one way from Kalamazoo to Howell for this one specific dress. I arrived, only for them to have put me in the wrong dress and inform me they sold the dress before my arrival. Over 4 hours wasted of my day for nothing more than an experience with incompetence and a broken heart. If I could award 0 stars, I would, however, I do not recommend to any brides that are looking for a memorable dress shopping experience.
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