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Dress & Attire in Kingston, PA,

The Dress Lounge Bridal & Prom Boutique

545 Northampton St
Kingston, PA, PA
Services: Dress & Attire | Login to save vendor
(570) 714-2323
Overall Rating
4.7 out of 5
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  • 43 Reviews


    Sarah

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    5 out of 5
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  • The ladies at the Dress Lounge were incredible to work with! They were so kind and patient with me shopping for a wedding gown.. I told them my vision of what I wanted, and they found it! The first dress I tried on was the one! I arrived early and was finished before my scheduled appointment time.. they were awesome about making the experience memorable. They took photos with my mom and friend that came with me, and even let us face time my sister so she could be there as well! I would highly recommend this shop to all brides looking for a memorable experience :)

    Rose G.

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    5 out of 5
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  • loved going here, was unsure if I would find my dress because it seems like a small store but they have so many great options! found my dress here and I am so in Love with it!

    Rose R.

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    5 out of 5
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  • Jen and her staff are amazing. They take the time to spend with you and don’t rush you or make you feel pressured to buy. The selection is large, lots to choose from. Bought my wedding dress and can’t wait to go back for the bridesmaids.

    Paula

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    5 out of 5
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  • Absolutely loved the dress lounge. This was the first and only place I went to look for my bridal gown and found and purchased in the same first visit. The dress came in a month earlier than expected and they also allowed me to come back and have my dress steamed the day before the wedding. Thank you so much!

    Lindsay

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    5 out of 5
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  • Wendy is amazing at her job! She is extremely patient and really listens to what you like without putting pressure on you to make a sale. If you make an appointment ask for Wendy!!

    Maria S.

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    5 out of 5
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  • The Dress Lounge is where I purchased my dress and veil. The girls there were wonderful. They really knew how to pick out dresses that looked good, so it was hard to select a dress but in the end I found my dream dress. They were wonderful with following up on when my dress arrived, and provided a great seamstress recommendation for touch ups.

    Melissa K.

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    5 out of 5
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  • Absolutely amazed with the dress selections the prices and the customer service I would definitely recommend this dress Lounge to any one of my friends who is getting married or attending a prom thank you again so much for helping me find my dress you guys are awesome!!!

    Catherine

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    5 out of 5
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  • I went to three bridal shops for my wedding dress - by far Dress Lounge was the best. Jen and her team are SO nice and make you feel SO at home. They were fabulous to work with and I felt like a princess on my wedding day! They picked the dress - not something I thought I wanted initially, but I LOVED it. I'm just sad I can only wear it once.

    Melisa

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    5 out of 5
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  • The women at the Dress Lounge are wonderful! They were all so nice and helpful. They were just as excited as I was to find my perfect dress, and I found the PERFECT DRESS!! Their customer service is above and beyond! Before we started looking at dresses they asked what my budget was and if it was flexible. They were so respectful of my spending limit, no other place did that (I went to 3 other stores) I got a discount on my veil since I bought my dress there. I was getting anxious about how long it took for my dress to come in and they were very patient and kind when I called to ask about it. They fixed my veil and cleaned the strap on my dress. The veil had to be fixed 2 days before the wedding and they took care of it without hesitation. They’re all so sweet and kind there. Definitely make an appointment with them!!! ❤️

    Danielle

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    5 out of 5
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  • Jen and all the girls at Dress Lounge are FANTASTIC!! I really enjoyed saying YES to my dress at Dress Lounge and highly recommend getting a dress here for a stress free, fun and relaxing expierience!!

    Elizabeth G.

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    5 out of 5
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  • My experience was exceptional. T.L. Was friendly and helpful. We explored so many options and while all of the dresses were beautiful we found the perfect dress in the end. I am so grateful for the Ddess Lounge. They helped make my day so special!

    Emily

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    5 out of 5
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  • This is the most incredible, helpful, wonderful group of women I could ever hope to work with. They made dress shopping (the one thing I was really dreading) the most fun, stress free experience. They truly make you feel like a princess. They're honest and listen to what you do and don't like. When i found the dress, the whole lot of us were in tears. I could not have asked for a more magical experience and these are the only women who could provide that.

    Phoebe W.

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    1 out of 5
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  • Buyer BEWARE! This "boutique" all sales are final no matter the reason. My mother never took the dress from the store, called to cancel the order within 24 hours and they refused to refund her. THE DRESS IS STILL IN THE STORE. The staff will smile you to death to get the sale but once the transaction is complete that is where the customer service ENDS! I will never recommend this store.

    responded with the following comments.

    Phoebe - Upon checkout a sign is clearly displayed stating our purchasing policy. The customer is also provided with a receipt copy, which they sign, stating all sales are final. Your mom unfortunately changed her mind after purchasing her gown. The store did offer her an exchange however your mom refused, stated she knew our terms and conditions, and would be disputing her credit card charge regardless of our store procedures. Your sister returned at a later date to pick up her gown and was pleased with our services. I'm sorry you feel the way you do.

    Ailyn M.

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    1.2 out of 5
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  • Back in 2014 I was looking for a simple weeding gown , nothing to fancy, but elegant and reliable. The owner look at me and my mom, like we were from other planet... poor attention for us, about my questions, seems like if you don’t look money wise for her , he won’t treat you equally as other people. Disrespectful in a way, unprofessional. The store is nice and clean, but the owner have terrible customer service.

    responded with the following comments.

    The business changed ownership and the current staff has been in place since August of 2015. We are very sorry to hear of your experience with the former owners, back in 2014. We welcome you back anytime to visit the salon and the new team in place.

    Jaime

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    1.4 out of 5
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  • Customer service after the sale was a nightmare. Get a detailed receipt with EXACTLY what you ordered! I went with the bride and another bridesmaid to order my bridesmaid dress. I paid extra money to get extra length, and had discussions with the bride, bridesmaid, and staff about this. I received a dress without the extra length. The staff said I didn’t order the extra length (despite me paying more money than the other bridesmaids, including the one I shopped with that day). Then they tried to charge me additional money to send me extra material to try to get that added to the dress. Not only did I pay extra money for a tall dress that I never received, I had to shell out extra money for alterations to get every last inch let out of the dress. Super stressful and expensive, which is a shame since I really liked the dress we picked.

    responded with the following comments.

    Jamie, We are very sorry to read your dissatisfaction in this review. We placed your order as stated on the sales agreement, which you signed in store, and a copy remains on file. Unfortunately after trying your gown on months after receiving it, then contacting the store, lead us to a very time sensitive matter in making modifications to your gown. The Dress Lounge promptly ordered extra fabric and expedited shipping - with no additional charges to you. We are very sorry you were not satisfied with our extended help as we truly tried our best to accommodate all of your needs. Sincerely, Dress Lounge
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