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Venues in Kansas City, MO,
(913) 980-1670
Overall Rating
4.0 out of 5
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  • 34 Reviews


    Lisa

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    0.4 out of 5
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  • The clubhouse is beautiful, the staff is horrible. From the moment I signed my contract every step was a constant battle. In my initial meeting with a planner I was told information that was very contradictory to what I was told at the initial sales meeting. I was then charged too much money and when I questioned this I was notified that they took it upon themselves to add 25 guests more than what was in the contract. Communication was nearly non-existant. It took multiple calls and emails to get a response and that came weeks later. I had to demand to meet with someone as at 1.5 weeks prior to my wedding nothing had been done. The menu was not confirmed, no tasting had been done, decorations had not been orderd as promised, the layout and itenerary of the day had not been discussed. Essentially nobody was prepared for my event despite my persistence and not to mention hefty payments. On the day of the rehearsal my event lead was busy doing a sales meeting with another couple despite t... Read more

    Emily

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    0.2 out of 5
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  • I would under NO CIRCUMSTANCES recommend the Clubhouse on Baltimore to anyone - not even my worst enemy. Even though I received a poor review from a bride who had just gotten married there, I decided to go ahead with the venue because I was so impressed with the sales lady, Janis. She made me think that everything was really professional and would be handled well. After I gave my deposit, it was a nightmare! It was impossible to get ahold of anyone to answer questions. The owner is quite possibly the rudest man I've ever met in my life and actually yelled at my mom when we were in to look at the space with my wedding planners. I was told that someone would contact me at 45 days out from my wedding to finalize plans and I had to call finally at 35 days because no one had called me yet. The apology I received for not calling was the most paltry email I'd ever received in my life. Jennifer (the event lead) told me she would be my "go-to" person for the wedding and then left on vacation th... Read more

    Sarah

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    0.6 out of 5
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  • Of all of my numerous vendors that I hired throughout the wedding planning process, I only had major issues with 2 vendors-the worst being my reception venue, The Clubhouse on Baltimore. Of course one of the first places you book is the reception venue because everything books up so quickly. I guess in the beginning of my planning process I was so naive and blinded by the fact that having good customer service isn't something a bride should hope to get, but should EXPECT to get. From the beginning I was made to feel pressured after my tour that if I didn't book that day that I would lose the place, and since I was enchanted by the beautiful, unique stain glass in the Tudor room, I accepted the questionable terms of the messy, unclear contract. I thought, well at least I can bring my own catering in instead of paying the ridiculous per person price they offered for their catering, but with that came a 10% charge on all food brought in and multiple misc charges, as well as one of the... Read more

    Julie

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    2.9 out of 5
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  • TCOB was a beautiful venue, we loved it and recieved many compliments. The only problems we had was with the caterer, who were through the venue. Also it is VERY, VERY, VERY difficult to get ahold of people at TCOB. We are still tryinmg to talk to someone about a few problems we had with the catering; and it has been a year!!

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