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Venues in Lombard, IL,
(630) 960-0210
Overall Rating
4.7 out of 5
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  • 41 Reviews


    Mark

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    1.4 out of 5
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  • My fiancé and I had an appointment and came in for a wedding tour and information on pricing a few months ago and it was the worst experience we have had in a banquet hall. We were excited to check this place out but our moods changed completely after talking to a lady named Maureen. The moment we walked in, we did not feel welcome. During the quick five minute tour and during our brief meeting, I had the feeling as if we were bothering her... Her attitude really killed our day and hopes of liking this place. She was not enthusiastic or interested in our views; she never asked what we liked. She acted as if it was a problem that we were there and that we weren’t “good enough” for them. The funny thing is that she didn’t even give us a dollar estimate on how much a wedding would be… That didn’t seem to make sense at all to me. When we sat in her office, she simply put the meal options packet in front of us and didn’t say a word, it felt awkward. She also seemed to not gi... Read more

    Melanie

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    5 out of 5
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  • Overall we had a great experience with the Carlisle for our September 2018 wedding. Nikki was a great coordinator to work with. She was extremely prompt in communicating with us and always answered our emails or phone calls quickly. During the planning process she always contacted us when we had to make decisions or update her on things and gave us more than enough time to make decisions and give her information. We could tell that what we wanted was her first priority. Even when I made the decision to change our chairs a month before, she was happy to do it for us and gave us no grief about it. I was often fickle with some of my decisions, and she was always there to help me. The one thing I wish we had been made aware of more was the different options we could have had for the room, such as curtains or other drapery throughout the room. I brought these up after seeing pictures on the website or other weddings I've seen there, but they were never brought to our attention originally. B... Read more

    Maggie

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    5 out of 5
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  • Great Food-Excellent Service-a wonderful place to have a wedding. The Carlisle gave us everything we wanted and more. They went above and beyond to make our wedding day amazing and memoriable. Highly recommend this venue for any special event.

    Jenelle

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    5 out of 5
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  • Our wedding reception was a dream! People haven’t stopped talking about how the food was beyond delicious. Our family from New York City said it was the best filet mignon they've ever had and the seafood buffet and pasta and lamb carving stations were amazing. The dessert tables looked gorgeous! The entire place was magical. Most importantly, the wedding coordinator and everyone else at the Carlisle involved in making our night perfect, were the BEST and nicest people to work with!!

    Maria

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    5 out of 5
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  • I am so happy we chose the Carlisle for our wedding reception. They treat you like family from the moment you walk in. I looked at over 15 venues before deciding to book here, and they gave us the most for the best price. I worked with Maureen and she was AMAZING!!! I cannot recommend the Carlisle enough!!

    Lisa

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    5 out of 5
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  • My new husband and I just had our wedding at the Carlisle on Friday, and we could not be happier with our experience. From the beginning of our search process, the staff at the Carlisle (primarily Stephanie and Maureen) were kind, helpful, and timely in getting back to me. From the time we booked them, I must have sent Stephanie close to 50 emails with all sorts of questions, and she was always kind and incredibly thorough with her responses. Another great thing about the Carlisle is that they were extremely flexible and generous with the contract. There were some aspects of different packages that we loved, some that we didn't love, but Stephanie and Maureen worked with us to be sure that the package we decided on (from the appetizers to the food to the liquor to the chair covers) was exactly perfect for our vision. As the wedding date got closer, and with SO many other things to worry about the day of, I knew that the reception hall was in good hands. We had a very large wedding (250... Read more

    Jennifer

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    5 out of 5
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  • The Carlisle was great! We were able to accommodate our guests with all the food and sweets they could want. The facility was clean and organized. Everything moved nicely and it was smooth sailing all evening. The Carlisle is definitely a great place for a wedding.

    Stacy

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    5 out of 5
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  • The Carlisle was a a perfect choice for our wedding. Kris was amazing to work with very flexible and knowledgable. She added so many little touches that just made the room look stunning. The food was excellent! Everything was over the top and just enchanting.

    Juli

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    5 out of 5
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  • From the first meeting with the Carlisle to the day of the wedding they handled every aspect of the wedding perfectly! As Parents of the Bride they were fantastic to work with on the details! I would plan another event with them with out a doubt. We have had many compliments about how great the steaks were and the chicken dinners. they worked with us to the very last detail including the surprises that we threw in for the bride and groom!

    Jess

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    3.8 out of 5
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  • The Carlisle was definitely the place where our budget stretched a little further. It was nice to have everything included. However, the process of getting to our wedding was stressful. The venue always seemed to get things incorrect. Several things were not as promised on our wedding day.

    User3396140

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    2.8 out of 5
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  • We were really impressed with the services offered by the Carlisle, so we booked the hall a year and a half in advance. Over the course of that year and half, we experienced awful customer service, which left us feeling incredibly dissatisfied. Our original wedding planner was let go, without our knowledge, & it took over a month for us to get in touch with our new wedding planner (who failed to reach out to us). Although nice, she was impossible to get a hold of, & almost never returned our phone calls. We left so many messages & were promised so many returned phone calls, yet never received them. My husband, inconveniently, had to go in there a few times to confront the staff face to face, just to get our questions or concerns addressed. We were told a week before our wedding the were unable to get that the wine we wanted to be served during dinner (that was written in as a part of our contract), mind you, they had a year and a half from the time we booked to do so. We dropped off ou... Read more

    Kimmy

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    4.6 out of 5
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  • The Carlisle did a great job with putting together all our ideas for our wedding day! The food was amazing, the staff was friendly. I highly recommend working with Stephanie. She was so amazing with giving us everything we wanted and somehow making it work with out budget. She's very prompt and always can get in touch with. She was the main reason we didn't go somewhere else!

    Raven

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    4.6 out of 5
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  • The Carlisle was phenomenal! Not only did we use this venue for our reception but wedding ceremony as well. One month before the wedding, my on-site coordinator at the Carlisle no longer worked at the venue and I was nervous about who ever they would place us with so close to the wedding, but I could not have been any more satisfied! ALL of the staff were AMAZING! The quality was great! The facility is up to date with a modern feel and I have heard nothing but great things about the food! They were beyond accommodating, making sure they met our every needs. The value was beyond comparison of any other local banquet hall with the same quality! The Carlisle has made my wedding experience one to remember. I am forever grateful for the amazing staff for taking care of us and ensuring that I had the wedding that I ALWAYS dreamed of. Thank you very much!

    Tience

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    4.9 out of 5
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  • My wedding was March 20,2015. Stephanie and Maureen were absoutely amazing. These two ladies genuinely care about your special being unforgettable. Every moment was full of bliss..... I know theres no such thing as perfect but my wedding came so close to perfect it was like a fairytale. I received so many compliments on the food and quality of service. Thank-You Carlisle for exceeding our expectations

    Melissa

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    4.8 out of 5
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  • We just had our wedding at the Carlisle on Saturday, April 5th. Everything was wonderful! Megan was our planner, and she was so responsive and helpful with everything. The rooms turned out even more beautiful than I could have imagined. Our only little complaint is that not all tables got served cake. Other than that, it was amazing! :)
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