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Dress & Attire in Salem,
(503) 363-2161
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4.6 out of 5
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  • 54 Reviews


    Esther

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    4.1 out of 5
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  • Rebekkah at The Salem Bridal Gallery was fantastic to work with. She kept me on budget when I arrived to pick out my dress and kept my mind in the "game" during my visit. Although I settled on a dress on the discount rack, it was beautiful in it's own, simplistic way, and every flaw I came across - pulled thread, sequin/bead missing, small stain - Rebekkah noted it down and it was fixed during my fittings at no charge. I am a little bummed that they didn't post on their website the picture of me, my grandmother and mom after I picked my dress as they do when all their other girls who come to the shop and find their wedding gown. Oh well.

    Taylor

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    4.2 out of 5
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  • Customer service here is great! They are flexible and willing to work with you. We had my dress altered, which ended up being messed up - whether it was lost in translation or simply forgotten about we aren't sure. We called to store the day before my wedding and they came to my house (45 min. away), picked it up, fixed it, and brought it back to me. That is what I call amazing customer service.

    User4800999

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    5 out of 5
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  • I wasn't impressed with any of the service I got from shopping for wedding dresses in Eugene, and so when we found the Bridal Gallery in Salem, we were pleasantly surprised! :) I found my dress immediately, and before the appointment, the consultant asked for me to email her pictures I liked of dresses from Pinterest so that she could already have dresses in mind before I even got there! It was such a smart and personal touch to the day, and sped up the process, allowing me to try on styles that I liked, and then she suggested a few that weren't in my "style" but I still loved seeing them! Such a fun day! And they kept the dress until the week of my wedding, this way they were able to press it and make sure it was in mint condition for the big day! I want to wear it everyday! Thank you, Bridal Gallery! They also have a great selection of bridesmaid dresses!

    User4454618

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    5 out of 5
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  • I can't not thank the people at bridal gallery enough for the beautiful dress for my wedding day. It was my dream dress come true. The people in the store are amazing and so sweet. They always knew my name and made me feel at peace there. Even when there was a mess up they fixed it and made it beautiful! The owner is amazing and the sweetest lady. I recommend anyone to come here. I've been working with them since Oct 2013 and now I am having them preserve my dress for me after my wedding last weekend. Amazing!!!

    User3527544

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    5 out of 5
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  • My dress was PERFECT, the alterations were spot on, and everyone we worked with was absolutely wonderful.

    Amanda

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    5 out of 5
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  • Angie was such a delight to work with. I had an appt. and was treated like a princess. She took my suggestions and helped me find the perfect dress. She even kept me at my budget by giving me a discount. They were professional and yet relaxed. It was a wonderful experience and my dress is gorgeous!

    Danika

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    5 out of 5
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  • Here is the story of how I found my dress The girls at The Bridal Gallery were so stinkin nice! Let me just say, it is difficult to find that in a dress shop. A lot of the ladies that work in dress shops are a bit stuck up and rude, but not this place! They were so friendly and welcoming, and had excellent customer service. The girls lead me over to the styles that I would be interested in, and I picked up several dresses that I liked a lot. I narrowed it down to one, and I couldn't wait to bring my mom in to show her! The next week, my mom and mom-to-be came in and loved the dress that I tried on! The girl helping me stated that she had a dress in the back that she thought I would like a lot, and asked if I minded that she bring it out to show me. I thought I was set on the dress I was wearing, but hey, why not try on more. A piece of advice- don't be afraid to ask for opinions from the girls that work there. They have seen many brides in dresses, and they know what stunning ... Read more

    KC

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    5 out of 5
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  • The staff at the Bridal Gallery is AWESOME!!!! The staff was amazing and they are so accommodating! I was living in California and was only going to be up in Oregon a few times before the wedding and they totally made it work for getting my fittings in. Their alterations lady is awesome and they do it in house which made me feel good about it. Also I needed a swatch of my dress to decide what color to have my husband's tux be and they got a swatch and mailed it to me! They are great! If you are in Salem, there is no need to go up to Portland to one of the "fancy" bridal shops, just go here!!!

    Whitney

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    4.8 out of 5
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  • Aaron treated us like superstars and everyone else we have dealt with has been fabulous to work with!

    Carmen

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    4.8 out of 5
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  • The Bridal Gallery was wonderful to work with. My fiancée and I were going to Kauai to get married with just the two of us so I brought my mom to the fitting and the seamstress was so helpful with my mom's frailties. She treated my mom the way that I treat my mom and it was heart-warming to see. My fiancée proposed on Christmas day and we were going to be married in May. I went in to The Bridal Gallery the first weekend in January and the staff was nervous about the short time they had to order my dress. The first dress I wanted was a Tony Bowls dress that was not in stock so, what did the staff at The Bridal Gallery do? They called Tony Bowls himself! That choice wasn't available so my next choice was a more traditional gown from Allure Bridal. They really bent over backwards for me, and when the dress didn't show up on the first promised date they dropped the expedite fee and contacted the manufacturer to make sure it would arrive in time. I was very impressed by all they did. ... Read more

    Katie

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    4.9 out of 5
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  • The Bridal Gallery had a good selection of dresses for a reasonable price! There was enough seating for all 5 of my family members and the staff was great during the process.

    User3392276

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    4.9 out of 5
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  • Carries more smaller sizes in gowns than most shops. Very enjoyable to work with. I would highly recommend this vendor.

    User2878398

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    4.9 out of 5
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  • The consultants at The Bridal Gallery were fantastic. Living in Philadelphia, but having grown up in Oregon, I was looking forward to finding a dress with my mom and sisters. The consultants were experienced, were able to quickly pick up on the style that I was trying to create, very patient, and extremely nice. The value of my dress was incredibly affordable and I felt gorgeous! I'll be honest, I was surprised to find such a gem of a bridal store right in Salem, but it is on point!

    User2492603

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    4.9 out of 5
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  • Great attitudes from the employees and they are super helpful with unexpected situations.

    User4576508

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    3.6 out of 5
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  • The Bridal Gallery has beautiful gowns and a great selection. I had so much fun dress shopping there. I received the full attention of the sales consultant and she even gave my bridesmaids and I wine to enjoy the experience. I found an incredible dress. I decided to have it custom made to my measurements as it was only an additional $50. This seemed like a major deal considering I wouldn't need alterations later. I was wrong. The dress came in 4 months after I ordered it and it didn't fit. I was the same weight as I previously was (I was very conscious of this as I didn't want to spend SO much money on a dress and have it not fit). It was really loose in the bust and very tight in the hips, which didn't make any sense to me. It almost felt as if the measurements got flipped. The sales consultant that previously helped me had left and someone else helped me. They kind of passively-aggressively accused me of gaining weight. He made me feel as if I was in the wrong here. I felt so disappo... Read more

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