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Dress & Attire in Santa Monica, CA,
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4.8 out of 5
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  • 1452 Reviews


    Eric

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    5 out of 5
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  • Everything arrived on time as expected. The price was reasonable, and the products were good quality. The personal concierge service, specifically Paul Ramirez, was excellent. I had to have a replacement shipped to the wedding location in a different state, instead of my home, and Paul made that a breeze. I also had several flight delays on my return home and was not able to return the items in time. Paul was able to grant me an extension without incurring an extra charge. Everything went flawlessly and was a very good experience. I would absolutely recommend The Black Tux to any friend with an upcoming event requiring these types of services.

    Mike

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    5 out of 5
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  • Thanks to The Black Tux, I was easily the best dressed at my latest event. The process worked seamlessly and I received countless compliments on my attire. I already have and will continue to recommend The Black Tux to my peers.

    Cassie

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    5 out of 5
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  • Customer service 11/10. Step by step on how to measure yourself was super simple and easy online. I sent in photos of the home try-on to the team for ensure we received the correct size for the event. Maria S. and Aris A. were very helpful. The suit even arrived earlier than expected for the event! Quality of the suit was fantastic and didn't break the bank. Return shipping was so easy because they provided shipping labels already. Offered to reimburse any alterations we needed after the suit arrived (although I lost my receipt so I didn't take advantage of this). Will definitely be using The Black Tux again for many other events. I used The Black Tux to rent a suit for a father of the groom.

    Joe Baron

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    5 out of 5
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  • The product was delivered on time and was better than any tux I rented locally. Then there was the option to buy, which I did, less the cost of the rental. Awesomeness! I have already recommended the company to friends and will continue to do so.

    Jeffrey Fleming

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    5 out of 5
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  • I used The Black Tux to rent a suite for a Masquerade party, and I could not be happier with my experience. I ordered a little later than I would have liked to (whoops!) and it still came days before my event. The sizing was perfect, and the quality was tremendous. The return process was simple and easy. Can't wait until my next event so that I can use their services again!

    Jessica Elizalde

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    5 out of 5
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  • Great for busy people, who don't have time to go back-and-forth for tux fittings! Fitting Suit and Final Suit were received really quickly, and the cut fit great based on measurements I provided. I would recommend trying on the final suit as soon as possible, just in case any alterations need to be made, you're not rushing to get alternates. Even if it is last minute, customer service was able to help me get the perfect fit within 24 hours! I would use The Black Tux again for any special occasion, and have already recommended them to a friend that is getting married this summer.

    Brandon

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    5 out of 5
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  • The Black Tux has amazing customer service (screwed up my sizes and they sent out a replacement ASAP). Hands down my go to suit or tux rental company now. Puts the competition to shame.

    Gary Buslepp

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    5 out of 5
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  • In a time of great uncertainty, The Black Tux came through by honoring our investment and demonstrating true professionalism, understanding and flexibility. Our rescheduled wedding will once again involve The Black Tux. Thanks for being so cooperative TBT.

    Kevin Owens

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    5 out of 5
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  • Measurements always on point, ease of use, and they have been extremely helpful/understanding throughout this whole Coronavirus issue...these guys are great!

    Jennifer Nicole

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    5 out of 5
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  • I rented a suit for my wedding and also set up rentals for my groomsmen. It was a very simple process and the suit fit great for the big day! Highly recommend!

    Alex L

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    5 out of 5
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  • Can't beat these quality suits/tuxes for the price. Customer service is great and they ship things quickly back and forth. Highly recommend!

    A Kursave

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    5 out of 5
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  • The Black Tux was great for a wedding I attended last month. Everything ships together, and to be able to try it on and make changes prior to the event is huge! The style is phenomenal too. Glad I chose the Black Tux, and I'll do it again in the future.

    Nick Regan

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    5 out of 5
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  • I've been looking for another option for suit and tux rentals than the typical big name stores who have limited options, are overpriced, and always have an issue. I've been in 5 wedding parties where we've had to use those other suppliers and there was always something wrong before wedding day. TheBlackTux (TBT) seemed to have done their homework and fixed every little issue seen when renting from those other suppliers. I love that the TBT is reasonably priced and gives you the option to rent or buy. That was a big discussion point for an upcoming friend's wedding. We didn't want to spend $275 on a rental from somewhere else. Meanwhile TBT has good prices for rentals or the option to buy. It's perfect. My groomsmen for my wedding found the ordering, trying on, and replacements extremely easy. If any of us had any questions, the customer service reps were friendly, efficient, and knowledgeable. Can't really ask for more than that from a company. The more TBT grows, I really hope ... Read more

    Jason Ogull

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    1 out of 5
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  • The Black Tux sent me a size 12 shoe (my size) left shoe and a size 10 right shoe, ruining my wedding day.. When I called their Customer Service department to inform them of the issue, they stated the best they could do was refund the balance of the "Shoe Rental" which was $35 out of the $235 rental price, after RUINING my wedding day.. Think about that for one second. We'll offer you a $35 refund after we messed up your order and ruined your wedding day... This is the 2nd and (you better believe it) last time they'll ever be getting my business. Followed by the first time when they screwed something else up and I had to send it back.. Not only would I recommend not using Black Tux, I'd strongly recommend using anybody else but them. Ruined my wedding day and offered me $35 LOL think about that..

    responded with the following comments.

    Hi Jason, Thank you for providing your feedback. We do apologize for the mishap with the shoe sizes and definitely understand your frustrations. We ship orders to arrive 14 days prior to a customer's event date to ensure there is more than enough time to send out any replacement sizes needed or take care of any issues with the order. Customers are not required to ship any of their items back to us in order to receive the new ones. We located your account and see you are currently in touch with someone on our customer care team regarding this matter to find a solution to this. Again, our sincere apologies for the inconvenience. Best, The Black Tux

    Monet Duval

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    4.8 out of 5
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  • The clothes were great, the fitting process was simple, and the delivery/return setup made things easy as can be. A great way to take some headache out of planning my wedding!
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