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Venues in Aurora, Ohio,

The Bertram Inn & Conference Center

600 North Aurora Rd
Aurora, Ohio, OH
Services: Venues | Login to save vendor
(330) 995-0200
Overall Rating
4.6 out of 5
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  • 63 Reviews


    Shenaz Khan

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    2.2 out of 5
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  • I made appointment with Ms.Victoria in anticipation of a wedding venue for my daughter and when we reached the scheduled time, Ms. Victoria was nowhere to be found, nor did she picked up the phone for the front desk receptionist. Later on Ms. Mandy, very professional from the other department was kind enough to give us the tour. She said Victoria will give me a call or email me but it's been more than a week, she still never responded. I can't believe the unprofessionalism on their part.

    Juliana Adams

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    5 out of 5
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  • Such an AMAZING venue! Everything was perfect! Alex, our coordinator, was amazing! The food was amazing! The cake was stunning and delicious! The wait staff and bartenders were super friendly! Its easy to dress up this venue and make it your own. We have had so many people that attended our wedding tell us that it was the most fun they have had at a wedding and the most beautiful wedding they have seen. This venue is such a great value and is completely full service. You really don't have to worry about anything but music, décor, and what you're wearing.. I can't recommend them enough! I hope we get to attend another wedding at this venue!

    Amy Turk

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    5 out of 5
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  • Fantastic! Victoria is a pro and made the decision so easy. Incredible value for the price!

    elaine

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    5 out of 5
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  • We had a very large wedding reception with 300 guests at The Bertram and it was amazing!! Everyone spoke highly of how beautiful everything was, as well as good food and drinks. Our coordinator Alex and the GM Frank worked well with our wedding Planner Maria from Elegant Events by Maria to make sure everything went smooth and ran on time. An amazing evening from beginning to from end.

    Judy

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    5 out of 5
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  • I just had my wedding reception at the bertram inn a couple days ago, and I would highly, highly recommend it to other brides looking for a classy, beautiful venue. Brenda, the on-site coordinator, is amazing. She has been doing this job for 20 plus years, and her knowledge clearly shows. Everything was flawless. They work with you and try to do whatever they can to make the day special go go smoothly. They are so accommodating and attentive. Food was also incredible. The guests all raved about it!

    Emma

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    5 out of 5
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  • We chose the Bertram because we knew how much of a phenomenal job they do. My sister had her reception in the main building years ago and we had ours in the Annex. Wonderful work by Alex and her team. It was a beautiful day and the team did an amazing job preparing everything for our wedding. The food was delicious and they way they decorated the annex was just beautiful. Hotel accommodations and brunch the next morning were great! Would definitely recommend the Bertram to anyone for their event!

    User6571034

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    5 out of 5
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  • WeOur wedding was completely perfect! The Bertram wedding coordinators were so accommodating and easy to work with. The price included pretty much everything so there isn't much more stress or money going elsewhere in your wedding. The food and service was amazing and the room was beautiful. Seriously amazing!

    Laura

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    5 out of 5
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  • The Bertram saved our wedding! We had to change reception venue 1 week prior to our wedding date do to unforeseen issues and the Bertram came to the rescue. Everything was flawless - from the decorations, rebooking the guest rooms, the food, atmosphere, etc- we believe this was a huge blessing in disguise. The staff was incredible to work with. We cant thank you enough for saving what could have been a disasterous day! I would highly recommend this venue to any future bride and groom!

    Heather

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    5 out of 5
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  • Although The Bertram is on the more expensive side of venues it is well worth the price. You get a professional wedding coordinator that helps you with everything happening there. (I suppose this is especially helpful if you have both your ceremony and reception there - although I did not do that). We worked with Brenda during my planning process and she was so helpful and accommodating. She did a great job helping us plan our reception. The staff at the Bertram did a fantastic job executing everything. They set up my centerpieces exactly how they were in the picture I sent and executed every detail. Everything looked perfect and I could not have imagined anything more perfect! Thank you so much Brenda and Bertram staff. **We also stayed in their Getaway Cottage for the beginning of our honeymoon and highly recommend it! It is so beautiful and cozy!

    Rachael

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    5 out of 5
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  • We haven't even gotten into the bulk of our wedding planning and already Valerie has made this such a wonderful experience! She has been so flexible with our schedules and so welcoming every time we meet. We were visiting the Bertram with the idea of having a backup venue and by the time we left we had made the decision that we wanted to have our wedding at The Bertram! Aside from Valerie being so honest and enthusiastic, the venue is lovely! We are so excited for our wedding to day to come!

    Erin

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    2.4 out of 5
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  • First let me say that I completely regret my venue choice. Secondly, the food was outstanding, everyone raved about the food and bar! After our first tour we were given a certificate to stay at the hotel for free. AAnndd they charged us. They fixed it and promised us another free night (which we never got btw) but that was our first red flag. But due to my husband's reluctance to tour more venues and because the Bertram had a special going on, we booked the Bertram. We originally had Brenda as our coordinator, who was OK but a little dismissive because our wedding was still pretty far out. Which I get, but I shouldn't feel that way. And she quit, not giving proper notice to her brides and I found out through the grapevine! I think she emailed everyone with a few days left. Then we got Alex. Alex is very sweet and she always answered my questions promptly. I thought we understood each other and were on the same page. I could not have been more wrong. I arrived to my rehearsal in a panic... Read more

    Christen

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    4.8 out of 5
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  • The Bertram was the perfect place for our fairtytale wedding because we wanted a classy venue where we could hold all the events of the weekend, have an outdoor ceremony, and throw a killer reception. The Bertram offered all of this, plus a great staff and amazing food. To this day, even four months later, we still get texts and comments about how delicious the food was at our wedding. We absolutely loved working with Victoria, Alex, and the Bertram staff for our wedding. From the time I met Victoria the summer before, I knew I wanted her to help me plan my wedding. Everyone was so kind and genuine ad truly wanted to help make our day all we dreamed of. They made everything so easy and they were so accommodating. We had about 180 people for the ceremony and reception. We held our rehearsal and dinner there the night before and most of the bridal party spent the night on the grounds. We used their hospitality suites for getting ready- we had hair stylists and make-up artists come t... Read more

    responded with the following comments.

    Thank you Christen! I was just thrilled to have met you at the bridal show, and it was an absolute joy & privilege to be a part of your Happily Ever After! It was amazing to work with you & your families - it really is not work! We will always consider you a part of our Bertram family & your wedding will remain one of my personal favorites. I so look forward to seeing you both on your anniversary next year, and hopefully sooner! XO Victoria

    Diana

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    4.8 out of 5
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  • Very happy with our ceremony and reception at The Bertram Inn, Very Affordable, accommodating, food was very good, clean, just needs some minor updating, but overall, it was an extremely elegant, pleasing venue. Use of hospitality room, providing parents of bride and groom a complimentary room night of wedding, allowing us to do our personal touches and not have to pack them up until next Day was really outstanding service. Staff was very pleasant and courteous.

    Christine

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    3 out of 5
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  • First and foremost: the reason for my subpar ratings is from my disappointment at communication skills and organization from this venue. That being said, my reception ended up being great, but I didn't see Bertram staff at all. It was great because of the DJ, florist, and most importantly my wedding planner. Even weeks before my wedding, I did not feel confident that my day was going to run smoothly. There is no alignment between employees, I felt like I was being annoying whenever I had a clarifying question, and when I would ask for certain things (pictures of the decor they provide, menus, etc...) they would forget and not follow up with me. I felt like something was off. I won't name the person who worked with me for my wedding because overall I believe she had good intentions-- I think she was just overworked or unhappy at the Bertram. Food: no. We read great reviews about food and we were excited for our food tasting, but I was not impressed at any of the entrees. ... Read more

    User6858555

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    3.4 out of 5
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  • Throughout the planning process we had 3 different coordinators for our wedding because the people stopped working for the hotel. The front desk girls were very rude and confused every time we came to make a payment, ask a question about the hotel and even told my guests the wrong check in time. On the wedding day- they forgot to pass out our out of town guest bags. The final coordinator had a very cold personality, was not clear about what was included and took longer than expected to return emails. I had to ask her several questions about the timing to finalize things that I felt she should have notified us on. The hotel is beautiful, but the rooms are not impressive. The room we had booked for our wedding night did not have a working ac unit- they did give us a new room, but many are outdated. All in all the actual day of the wedding it did all come together, and thankfully with the help from our dj the night was a blast! The food was delicious- definitely the best wedding food I've... Read more
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