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Travel in Schaumburg, Illinois,
(847) 452-8091
Overall Rating
3.7 out of 5
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  • 3 Reviews


    Gina

    reviews
    1 out of 5
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  • Very unprofessional. Lack of communication. I was more stressed after paying for her 250$ service fee due to her untimely responses. I was looking for a pleasant easy experience and I received nothing of the sort. I ended up contacting the resort myself and signing a contract before she even responded to me about my wedding day. I ended up doing it all on my own and it wasn't hard at all! Took a few days and a handful of emails and I was done. And I didn't get my deposit back! I am not happy with her and would not recommend her for your special day.

    responded with the following comments.

    Gina I am so sorry that you felt that way. I had met with you both personally, conducted two complimentary phone sessions before you signed my contract. I then prepared a report of over 7 resorts for you to consider for your 2018 wedding. When you chose two I then sent you quotes for room blocks for both for you to make a decision. Once you choose the resort you wanted, I arranged your wedding date to be confirmed, and requested a room block contract. The contract was slow in coming as it was over Easter break but none the less you never mentioned that you had an issue with the one week delay. I then received a call from your fiancée telling me that you decided to use another agent. That is fine but as my contract does state that if you chose to use the info and not book through me that the $250 is nonrefundable. I wish you both all the best.

    Stephanie

    reviews
    5 out of 5
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  • Look no further!! Wendy Dall NEEDS to be your go to person for ALL of your future travel needs, from honeymoon to just a fun vacation, Wendy Dall, That Travel Lady, is a true professional and expert in travel. Not only is she quick to respond, and super helpful with any question, she is so personable, which makes only working with her that much better. Even on what I think was like 95th question, Wendy was patient and kind and gave me all the information I needed to know. I would recommend Wendy for travel every time!

    Bridget

    reviews
    5 out of 5
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  • Wendy was very personable, fun, outgoing, and worked really hard to get us what we wanted for our dream honeymoon!! The resort was more than we could have ever imagined and she really did an amazing job with all the extras! I will definitely be using Wendy again AND recommending her to all my newlywed friends!

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