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Event Rentals & Photobooths in Akron,
(330) 645-0555
Overall Rating
4.1 out of 5
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  • 14 Reviews


    Claire

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    3.6 out of 5
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  • Our least favorite wedding vendor. The gold chiavari chairs we rented were beautiful and in great shape. They kept calling me instead of the venue to schedule the delivery. Charges an outrageous overtime rate for weekend delivery.

    responded with the following comments.

    Hi Claire, I am sorry that you did not have a great experience with Sully's but am happy to hear that you love the quality of our chairs. We pride ourselves in the quality of our rentals. Since you reserved the rentals, you are our point of contact for all questions related to your contract which is why we called you to schedule delivery. After reviewing your contract I see you were charged a standard local delivery rate and no additional after hours/weekend charges. We are transparent with all charges, which have been on your contract since you booked with us a year ago. Our customer service is extremely important to us and we thrive to provide a positive experience to all of our customers. If you would like to discuss this further please give us a call!

    Amanda

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    4.5 out of 5
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  • Sully's was a good company to work with. They were accommodated when I asked if i could change the types of tables last minute. However, we were upset because we had to clean every single chair because they were dirty and since they were white chairs it showed everything.

    Christine

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    4.5 out of 5
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  • Tully's did a really good job accommodating all of our changes. We had an outdoor wedding - completely DIY. We rented tent, tables, chairs, linens, and a few other accessories. Everything was good quality, however we did have to wipe down chairs because they were muddy.

    Lisa

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    5 out of 5
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  • Best decision we made in renting items for the wedding held at our home was renting from Sullys. We were greeted with respect with every call we made prior to the wedding, they helped figure out the logistics of what was needed and did it fairly. The staff they sent out to set up the tent and tables were amazing. The set up was fast, neatly done and with consideration of how wet our yard was at the time of set up. I really appreciated how quickly they tore down the tent too. Nothing but positives!!! THANKS FOR ALL YOUR HELP!!

    Adam

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    5 out of 5
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  • We had our wedding on 6/27/15 and had to rent everything in order to have it at the venue we wanted to. Our first stop after reserving the venue was Sully's and we had a great experience from the start. We spent an hour in their showroom during our first visit looking at different samples and examples of what they had to offer. We discussed our desired number of guests and Amanda gave us recommendations on the size tent and number of tables/chairs we should go with. We made our initial reservation during this visit. As the wedding approached we decided to cut back on our number of guests and when we called Amanda she was more than helpful in adjusting our tent size and number of tables and chairs. As the big day got closer we were able to go in an coordinate different color samples to insure everything matched. We had very specific idea of how we wanted our lighting in the tent and Amanda went above and beyond to insure it was just the way we wanted it. When it was all said and... Read more

    Lindsey

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    5 out of 5
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  • Sully's did an awesome job for us on our wedding day. We rented the biggest tent they had! It looked awesome. We rented our dance floor, the high top tables, the bar, regular tables, chairs and linens from them as well. Everything came steamed and clean. We had a huge outdoor wedding and without them it wouldn't have been the same. Amanda, who works with the bride and grooms, helped us plan and prepare for the day. She was like a built in wedding planner. She helped us with everything. She knew what to prepare for and helped with things I didn't think of. Everything turned out perfect thanks to Sullys! I would highly recommend them for any of your parties, especially a wedding!

    Erin

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    5 out of 5
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  • We used Sully's to expand our dance floor and to provide risers for the head tables. They showed up and didn't have enough pieces for the dance floor, but came back that same day and finished it up! They got the job done and that is all I asked for. Mary at Sully's helped me with the prepping phase and she was wonderful.

    Melinda

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    5 out of 5
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  • It was great working with Mary at Sully's. They delivered everything on time with no problem. We got exacly what we ordered with no hassle. They have a great product and tons of choices!

    Tanya

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    3.7 out of 5
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  • Overall Sully's was great, it just gets expensive when renting everything.

    User4424820

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    1.3 out of 5
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  • While their pricing is inline with their competitors, the front office staff is abrupt. We had issues with pick-up. The delivery staff didn't take all of the items even though they were left exactly were we were instructed to leave them. Sully's tried to make us return the items by a certain timeframe and said we'd be charge $50 for Sully's to get the items. There is a totally disconnect between the front office staff and the delivery team. They need to get their act together! If you enjoy aggravation after your event, this is the company to call.

    User2319242

    reviews
    1.1 out of 5
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  • Sully's was a very bad first experience with a party rental company. We had many issues with rental supplies, and we were inconvienced with picking up our own supplies even though we paid for delivery. We were reluctantly given a discount, and after the event we were called and charges the exact amount of discount we were given because we apparently took some of their product ( which we did not). Their price is the best in the area, but I am unwilling to deal with their lack of customer service.

    Heidi

    reviews
    4.9 out of 5
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  • They have MANY colors of table cloths for rent and don't need much notice, even for lesser-used colors!

    Angela

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    3.9 out of 5
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  • We got our chair covers from here along with our popcorn machine. They were alright. The chair covers looked just fine but they were late delivering them after they had given me a hard time about getting into the venue early. It was also difficult to get a hold of them. They were, however, one of the only companies to barter with us over price...

    Beth

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    4.7 out of 5
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  • I rented hi-chairs from here and we got what we requested. However, the hi-chairs did not match each other and were not the most attractive and if I rented from them again I would ask for matching chairs.

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