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Flowers and Planner in Temecula, CA,
(760) 217-6636
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4.5 out of 5
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  • 27 Reviews


    Kimberly Pelton

    reviews
    1 out of 5
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  • My fiancé and I set up a site tour for a wedding at Hilltop Tavern in Apple Valley with coordinator Stacey on August 11th and she picked Aug 23 at 1pm. We said great. I asked if it was ok to being my SO's 3.5 year old as we were coming from a couple hours away and weren't sure if grandparents could watch him. She said no problem. I waited the two weeks until our tour and we left our home at 11am to give us plenty of time to get up there. While I'm driving, she texts me at 12:01 to tell me "I'm sorry, I have to move your appointment to 4. Is that ok?" For one, I'm driving and using my phone for nav so I can't just hand my phone off to have my fiancé text her while I'm driving. We were about 30 minutes away and already through the Cajon Pass by this time, and for all she knew we had a 3.5 year old with us on a 100° day. For two, for the love of professionalism, CALL WHEN YOU HAVE TO RESCHEDULE SOMEONE! My fiancé tried to text her back for a few moments but I needed my directions... Read more

    Kaeley Manning

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    1 out of 5
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  • I will NEVER recommend this coordination to anyone. She bailed on us after making a $1k mistake that she asked us to cover, and when we are upset with having to cover her mistake she chose to pull out of our wedding - leaving us with zero wedding coordination and a major mess to clean up 9 days prior to our wedding. Stacey Rayburn was highly unprofessional, unreasonable, rude, scattered, and clearly cannot handle a very concerned and stressed out couple who chose to only speak to her with professionalism and kindness after being let down by her SEVERAL times. Please please please take my advice if you are the type who reads contracts, wants the most out of the service you are overpaying for, and wants your wedding coordinator to spell your name correctly! I am posting this review out of love and concern to all of the brides out there who should experience nothing but happiness throughout their wedding planning as should be the happiest time for you. xoxo, bride

    responded with the following comments.

    Kaeley, I am sorry you feel the way you do. I have never bailed on a couple and I think our reviews speak for themselves. I did however terminate your contract. The "mistake" was never a mistake because your venue contract, brochure, website and all media clearly stated what the rental rate was for your size group. It was always in your contract and that never changed. In fact you were charged $500 less than what the real rental rate would have been with your final head count. The venue was also kind enough to pay for your insurance. The CONTRACT clearly stated what your rental rate was and that the final balance is based on final head count. You were continuously condescending and rude with the entire staff including myself leading up to the wedding and the day of. Your husband threatened the manager when he found you throwing up all over the MEN's room walls and asked if he could help you to the ladie’s room. You damaged the bathroom, broke the toilet paper roller and they actually had to have someone come in and hose down the walls. You should have been charged a cleaning fee for that alone. You made 9 different change orders with food and beverage. There were many proposals given to you, however, the CONTRACT is what you were financially obligated too after you made your final decisions and your guest count was turned in. You ended up with a cocktail only reception with cheese and cracker boards for 240 guests for 5 hours which I STRONGLY advised you was not a good idea. Your guests were starving and rude to the chef because they wanted more food. After experiencing what I did with you I reserved my right to refuse service as I did not feel comfortable working with you anymore. I will not be treated badly or put in a position that makes my staff or myself feel uncomfortable. Most importantly I do not want to work with someone that does not hold up to their financial obligations and tries to bully the venue into giving them a discount. I refunded ALL of your money including the non-refundable deposit so you could go find a different coordinator. You apparently did find a different coordinator that showed up unannounced and did not have the necessary insurance required of the venue. I still feel that terminating your contract and giving you the opportunity to find someone else was the most responsible thing I could have done. We want our clients to be happy and I wanted to give you the opportunity to find someone that could make you happy. Good luck to you both!

    Christina Lobue

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    5 out of 5
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  • Stacey and her team are phenomenal! We hired her at the end of 2019 for our 9.19.20 backyard wedding and she was incredibly supportive throughout the entire process, especially throughout the COVID19 pandemic. She gave us great vendor recommendations to select from (catering, rentals for tables/dishware, florals, bridal/tux shops, etc). She took our vision and worked out all of the tiny details that frustrated and overwhelmed me, since I do not enjoy this type of planning process. On our wedding day, Stacey was there coordinating the flow of the event and making sure everything was in place, which freed us up to be completely present. Our wedding was magical and more spectacular than we could have imagined. Many of our guests kept telling us that this was one of the best weddings they've been to. Thank you soo much again, Stacey, for all your incredible work!

    David M.

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    5 out of 5
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  • Our wedding day at Hawk Ranch was an amazing event thanks to our coordinator, Stacey, with Storybook Weddings and Events, and her staff. She made things very stress-free for my beautiful wife and I. From the beginning planning stages, to the execution of our wedding, Stacey was very friendly and organized. She kept us in the loop and was very responsive – any positive or adverse (but fixable) issues that arose she addressed and ironed out (vendors; design and vision; cost changes; etc.). She kept us on track and on budget! Stacey thoroughly impressed us (guests as well) by how she and her staff wrangled up our crazy wedding party, keeping us on time and on schedule. The word from our other vendors, who’ve worked with her before, is that all of her weddings are executed that way. Coming from a career military guy, I liked that! I think one of the things that stood out for me, with regards to Stacey and her team, especially the day of, was the attentiveness given to my beautiful wi... Read more

    responded with the following comments.

    Thanks David! It was our pleasure! You and your family were so much fun and a joy to be around. Thank you for allowing us to be a part of something so special and emotional. I am very happy to hear you were relaxed and enjoyed yourself as this is always our goal! Best wishes!

    Courtney Mahood

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    5 out of 5
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  • I couldn't have had anyone better than Stacey and her team!!! Throughout the planning process, Stacey was attentive, organized and resourceful. Having Stacey as our coordinator I knew I had absolutely nothing to stress about because Stacey and her team were on it. She made sure everything was absolutely perfect! Every little detail, every step of the way. I couldn't have asked for a better planner, and am so grateful that we picked her to help us throughout our wedding planning. If your stressed out about anything dont worry if you have stacey! Just call her right away and she'll take care of it! Anything I saw on pinterest and really wanted, she searched for it and found us the best options! Shes very organized and punctual! I would recommend Stacey and her team to absolutely anyone!

    Allison

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    5 out of 5
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  • Stacey went above and beyond for us. She was also our florist, and did an absolutely beautiful job with the florals, and worked hard to repurpose everything from the ceremony to the reception. Her table design was gorgeous, and she did such a wonderful job helping us plan out all the details of our wedding. On the day of the wedding, she did an amazing job everything went according to schedule, and offered her support every step of the way. We really couldn’t have done it without her. We were so pleased with how everything turned out, and would highly recommend her to anyone feeling overwhelmed with the wedding planning process.

    Zsanette

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    5 out of 5
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  • We have not had our wedding yet, but I would like to leave a review for Storybook even before then. We have booked Stroybook for the day of wedding package. So far, Stacey has been so helpful! When we met for the first time I knew that she would be a great fit to help me and guide our guest on the day of. I am looking forward to the day!

    User4908531

    reviews
    5 out of 5
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  • After feeling incredibly overwhelmed and frustrated, irritated and flat out ready to go to Vegas...I decided to call a coordinator! I was one of those brides that being the creative and organized person that I am, I thought I could plan my own wedding.....ummm no! I was spending money everywhere, I couldn't get straight answers from vendors if they even answered me at all! I was arguing with my family. I was a mess! I contacted Stacey via email and she replied to me immediately. We spoke on the phone briefly and set up one of her "complimentary consultations". When I got to the appointment Stacey listened to everything I had to say including my ranting and raving and completely and immediately put my mind at ease. She explained to me the process of planning a wedding, how to create and use my budget efficiently and gave me awesome new ideas I hadn't even thought of. Need less to say I hired her on the spot! I couldn't bare to go through any of this another minute and I new I absolutely... Read more

    responded with the following comments.

    Not a problem at all that is what we do and I was happy to be able to ease your mind and help you and your family have an amazing day! Thank you!

    Sydney

    reviews
    5 out of 5
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  • Stacey is the best! She really has an eye for flowers and decorations. I have absolutely no artistic abilities so I had to trust her judgement 100%. I had my opinions on flower usage but ultimately the design was all her. The flowers and centerpieces looked amazing, I was very happy with them.

    Bri

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    5 out of 5
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  • Storybook Wedding's really helped make the day and planning run smoothly! Our family and friends loved all the personal touches Stacey included in the wedding and also she saved me by helping me bustle when needed. Stacey is very organized and communicated well throughout the planning process. We dreaded planning from the other side of the country as we live on the East Coast but Stacey really understood the scene we wanted to create. She even recommended some amazing vendors! Thank you so much Stacey for all your expertise.

    Kathy

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    5 out of 5
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  • Stacey was wonderful to work with and made our wedding at Falkner Winery so smooth and beautiful! We met with Stacey to plan our wedding out several times at Falkner winery. She found us a great DJ, officiator, florist that we were so happy with; they were all professional and did a top notch job making our wedding memorable and beautiful for everyone! She cares a lot about our wedding and listened to all our needs and met all of our needs. Everything that we requested she delivered such as find us stands for our paintings and engagement pictures, putting uplighting in the barrel room, setting up a table for my mom to do my makeup and hair, communicate with our flower vendors to set everything up. I really liked how she directed everyone during the rehearsal and explained everything to the bridal party on where we need to be at what time. I had a car load of hand made wedding decorations in boxes and handed it to her and I was so amazed that she knew where exactly where everything b... Read more

    Tamra

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    5 out of 5
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  • Our daughters wedding was virtually flawless! I can't say enough about the quality of personalized service Storybook Weddings provided for us and our guests. The value of our event was unheard of. After pricing out other event planners we were pleasantly surprised with the final cost. Stacey and her staff did a fantastic job! We didn't have to worry about a thing. This memory will last a lifetime.

    User3638896

    reviews
    5 out of 5
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  • Awesome company to work with. It seems like every time I thought of something, They had already or were in the process of taking care of it. We could not have asked for a better person to take care of us. Thank you Stacey for all your hard work.

    Mona

    reviews
    4.9 out of 5
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  • It took me almost a year to leave this review because I wanted it to be an accurate reflection of how I felt about our floral look after the wedding dust long settled. We got married October 21 in Temecula at Fazeli Cellars. Stacey gave us the floral vision our dreams. She was extremely flexible (I started off with a very rustic heavy greens vision and changed it completely to limited greens and more classic look) and she accommodated every step including my nearly weekly changes! She was very responsive and very involved, even meeting my planner Annette Nielsen and I to discuss linens, napkins, and overall look of our centerpieces. The day of our wedding exceeded our vision—although our quote explained that there would be limited greens to achieve the full/lush look I wanted, she ended up executing my true vision by using tons of beautiful tightly packed flowers and hydrangea with no greens! It blew us away, especially after the hurricanes which affected the flower availability, a... Read more

    Selina

    reviews
    4.8 out of 5
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  • Every girl has their vision of their perfect wedding since they were little. I had a vision for my wedding and storybook weddings made my wedding beyond what I imagined. I had 2 months to plan my wedding.. for 125 people! Storybook weddings turned what would have been at least a 6 month planning nightmare into a much less chaotic 2 month wedding plan, which was all we had time for. Everything was absolutely beautiful!! Not to mention very affordable and very accommodating. Everything went so smoothly, from the centerpieces to walking down the aisle. I am still getting compliments of how beautiful and amazing my wedding was. My wedding looked as if it took several months of planning! They did an absolutely amazing job and it is definitely a memory that will stay with my husband and I and all my guests forever.

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