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Jewelry in Philadelphia,
(800) 350-1104
Overall Rating
4.8 out of 5
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  • 109 Reviews


    Christi

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    4.8 out of 5
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  • We shopped around quite a bit, but ended up right back at Steven Singer Jewelers. Although their products are priced competitively, they come with the quality assurance, in-store service, and knowledgable in-house staff that make you comfortable with such a large purchase. We worked with Mandy, who was very helpful and accommodating the two or three times we stopped in before making a final decision. I will certainly consider returning here for any future jewelry needs.

    responded with the following comments.

    Thank you Christi for reviewing us! We are so happy to hear you had a wonderful experience with our jeweler Mandy. Stop in anytime to get your jewelry checked and cleaned. We look forward to seeing you again in the future.

    Jenna

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    4.8 out of 5
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  • We went to Steven Singer to buy our wedding bands, and were extremely happy with the selection there - they have so many to choose from! The prices are extremely affordable, and our bands were ready to be picked up a month after we ordered them. We can't wait to wear them forever :)

    responded with the following comments.

    Jenna, we apologize for not thanking you sooner, but we still wanted to thank you for taking the time to review our store. Hope you had a wonderful 1st year of marriage. Please stop in anytime to get your jewelry checked and cleaned.

    Morgan

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    5 out of 5
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  • I went to Steven Singer the day after my engagement to learn more about my protection plan and insurance for my ring. My finace had already purchased insurance, but there were separate options available for maintenance of the ring (cleanings, inspections, etc). The woman who sold my finace the ring was busy with another couple, but she took a moment to come over and personally introduce herself and congratulate us. She made sure that what he had picked was exactly what I wanted (which it totally is), and gave me her card for when I come in. Her assistant met with us and went over all the plans, and explained everything available to me. She even taught us how to look at the ring and the laser ID number (so cool)! The entire staff at SS was so attentive and friendly from the moment we walked in, offering us beverages and treating us like we were the most important couple. They made me feel very comfortable and welcome, and I look forward to visiting them often for my ring cleanings. And ... Read more

    responded with the following comments.

    Thank you for taking the time to review us. We are happy to hear you enjoyed your experience in our store. Congratulations on your upcoming wedding. Remember to stop in right before your wedding to get your engagement ring cleaned. Hope to see you again soon.

    Kimberly

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    5 out of 5
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  • Purchased wedding bands from SS. So far, very happy with the rings. Pricing was reasonable too. Really like that they polish rings for free anytime! Also, free ring adjustment within the first year. And warm cookies and bottled water when you enter :)

    responded with the following comments.

    Hi Kimberly! Thank you so much for taking the time to leave us a review, we really appreciate it. I’m so happy you had a great experience! If there is anything else we can do, please let me know :)

    Marissa

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    5 out of 5
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  • My husband bought my engagement ring at Steven Singer, and I am so in love with it. In exchange for purchasing insurance on the ring, he got a gift card to put toward a future purchase, so it was a no brainer to get our wedding bands there. Our jewelers Mandy and Steph have been great. They helped us find rings that suited our style and budget, and the shipping process felt very safe and secure (we saved some tax dollars shipping the rings to New Jersey.) Also, I very faithfully get my ring cleaned and dipped in rhodium yearly, a free service. During the transit strike this fall, they were kind enough to clean the ring while I waited (usually they have you come back in 90 minutes) so I could get back to work during my lunch hour. Great customer service! Oh, and the free beer and cookies didn't hurt either :)

    responded with the following comments.

    Marissa, we're sorry for the late thank you but still wanted to say thank you for taking the time to review our store and sharing your experience that you had with our jewelers Steph and Mandy. Stop in anytime to get your jewelry checked and cleaned. Hope to see you again soon.

    Holly

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    5 out of 5
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  • We are getting our wedding bands here, and after talking to them about our issues with our engagement ring (had it made somewhere else), they have been super helpful and haven't pressured us about pushing our budget or anything. I am so excited for our wedding bands, and so happy with the service here! They have warranties and guarantees that seem really good in comparison to other places.

    responded with the following comments.

    Holly, we apologize for the late response but still wanted to thank you for taking the time to review our store. We are happy to hear you had a great experience pick out your weddings bands. Stop in anytime to get your jewelry checked and cleaned. Happy almost year anniversary!

    User2772814

    reviews
    5 out of 5
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  • My fiancé and I got our wedding rings here. The staff was friendly, patient and knowledgeable about the different metals for the grooms band. They offered refreshments and we never felt rushed. She even cleaned my engagement ring so that it didn't look so dull compared to the wedding bands I was holding it next to. We got a discount for us both buying our wedding bands there at the same time and if you have the rings shipped to your house (NJ for me) then they don't charge sales tax. Which means big savings when you're spending a lot of money. Overall great experience.

    Stephanie

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    5 out of 5
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  • This jeweler is great. Everyone who works here is so friendly. Our jeweler is so personal and remembers fun details about what's going on with our lives. He takes the time to get to know us and what we want. He completely respects our budget and found us options that work for us. They're great to allow me to come in and get both my engagement ring and wedding bands whenever I like. I purchased my wedding band and my husband's from here.

    responded with the following comments.

    Stephanie, we are sorry for the late response but still wanted to thank you for taking the time to review our store and share your experience. Stop in anytime to get your jewelry cleaned up. Happy 1st Anniversary.

    Janine

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    5 out of 5
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  • My fiancé and I just purchased our wedding rings from Steven Singer, we had Lanny as our salesman and he is the best!! So nice and easy to talk to! Definitely recommend them!

    responded with the following comments.

    Hi Janine, we apologize for not responding sooner but still wanted to thank you for taking the time to review our store. We are happy to hear you had a great experience with our jeweler Lanny. Happy 1st Anniversary!

    Becky

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    5 out of 5
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  • My fiancé and I went to Steven Singer to look at engagement rings. We originally went together to get ideas and to make sure I liked the types of rings that I thought I liked from pictures. The staff was very friendly and knowledgeable. He then went back on his own and worked with Steven Singer himself to make my ring more beautiful than I ever could have imagined.

    responded with the following comments.

    Becky, we're sorry for the late thank you but still wanted to thank you for taking the time to review our store. We are happy to hear you had such a wonderful experience picking out your engagement ring. We hope you had a wonderful 1st year of marriage.

    Jeanine

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    5 out of 5
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  • When my husband was getting ready to propose to me, he went the traditional route and asked my parents. My parents were nice enough to offer a family diamond. His plan was to use diamond and design a band for it. He went to numerous jewelers but they wouldn't help him unless he bought all stones through them. Living in the PA area he had heard of Steven Singer and decided to give them a shot. They were more than willing to help design a beautiful custom engagement ring using our diamond. He made a beautiful band and even decided to add two more stones to it. They gave free parking, free drinks and snacks and had very knowledgeable employees. It was a fun and hip atmosphere! We ended up going back to them for our wedding bands. I got a band that matches my engagement ring and he got a simple band. In the end he had to return the band due to any allergy but they were most accommodating. They have a 100% money back guarantee! (for if she/he says no, doesn't like it, doesn't fit, ... Read more

    Sheri

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    5 out of 5
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  • We can't recommend Bob at Steven Singer Jewelers enough! He helped my fiancé through the engagement ring purchase and patiently answered all of his questions. The ring Bob helped him select is stunning! We returned together to select our wedding bands and Bob was great. He helped us select the best bands and made us feel very comfortable. I get so many compliments on my rings and love wearing them. Go to Steven Singer and ask for Bob! You'll be glad you did!

    Mary

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    5 out of 5
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  • I worked with Gigi. She was absolutely amazing and helped me pick out the engagement ring for my fiance.

    Heather

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    4.3 out of 5
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  • My fiancé purchased my engagement ring here and we visited the store together to get my wedding band. I love them both! The service was good but I feel like we may have been passed around to representatives based on the amount we were willing to spend.

    responded with the following comments.

    Thank you Heather for taking the time to review our store. We apologize that you felt that way when in our store. We will definitely take a further look into everything to insure we do not make anyone else feel that way. Congratulations on your upcoming wedding. Please make sure you stop by our store to get your engagement ring cleaned up before your wedding.

    Samantha

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    4.3 out of 5
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  • Although the one hostess always seems to have an attitude, we love our Jeweler(s) Deanna (and Ariel!). We love the attention we get, even when it seemed like I couldn't make a decision on my wedding band. The prices are pretty amazing for a Premier Jeweler, so I highly recommend them to our friends and family.

    responded with the following comments.

    Samantha, we're sorry for the late response but still wanted to thank you for taking the time to review our store. We are happy to hear you had such a great experience with Deana and Ariel and apologize for not delivering perfect customer service when you walked in. We will taking a further look into that. Stop in anytime to get your jewelry checked and cleaned.
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