Find Local Wedding Vendors

Discover and connect with wedding vendors that share your taste and your budget. With trusted reviews, you can rest easy that your wedding day will be as beautiful as you envisioned.

Event Rentals & Photobooths in Summerville,
(843) 821-1035
Overall Rating
4.4 out of 5
Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • 32 Reviews


    Kaden Floyd

    reviews
    4.8 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Our wedding was supposed to be in April 2020, sadly we had to postpone due to COVID. The staff at Simply Elegant was very accommodating in making sure we were able to move our wedding to a new date. We recently had to adjust our order to accommodate a smaller group of guest, and again Simply Elegant was there to accommodate. We ended up with a smaller backyard wedding with just family. We are so happy we choose Simply Elegant for our rentals. The products were clean, prompt, and pricing was amazing. I can't say enough about this company and the way they supported us through this stressful time!

    Paige Papelbon

    reviews
    1.6 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Disclaimer: Services were never provided as our wedding was cancelled. This review is based on our experience working with Kimberly at Simply Elegant Rentals for over a year. We decided to go with Simply Elegant for our rentals as their rental fees were much more affordable than other SC rental companies and they had some really neat rental items I hadn’t seen elsewhere. However, the website was very glitchy, photos and dimensions were missing on many of the items, and almost every time you clicked on an item to zoom in and see it up close, a new window would pop up with a picture of something completely different (I think it was a candelabra). Seeing that our wedding was a destination wedding and we don’t live in SC, it was very frustrating when trying to look at items more in depth. Some things that were advertised on the website were not even accessible to view since the page didn’t open or again, it navigated to a completely different page. It would also take over a we... Read more

    responded with the following comments.

    This customer's original event date of May 2020 was sadly in the peak of the Covid pandemic here in SC. Simply Elegant Event Rentals was closed for operations from April -June 2020, due to state and city regulations surrounding the Covid pandemic. We worked very hard from home to make sure all of our customers felt we were in contact with them. It is fair to say that contacting us was more difficult during this time, as the transition from office to home was a challenge for our staff as well. We apologize you felt as if we were not in contact with you in a timely manner. Date changes remains a policy Simply Elegant is still proud to honor. We understand that things change for reasons neither party can control (ex: pandemic.) We allow all of our customer to roll over all payments and rental items to a new date, should they need to re-schedule. Our policy states that should the client choose to cancel their order and not re-scheduled, 25% of the total rental is non-refundable. Simply Elegant worked with this customer and refunded all payments except 25% of their initial 50% deposit, instead of withholding 25% of the whole rental fee/total, as the policy states. Delivery and pickup fees were also completely removed/refunded. We are deeply sorry that your event had to be cancelled due to the pandemic, and sorry that you feel we treated you unfairly, but we do stand by the policies we have in place.

    Kaitlyn Boyd

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We used Simply Elegant to provide the tables, chairs, linens, etc. Every interaction we had with them was simple and easy, from the first phone call to the very end. Their set up and take down crew were great; they were friendly, prompt and got the job done. One of the set up guys even offered to help my aunt when she was struggling putting up some decorations. They are competitively priced and easy to work with. I highly recommend them.

    Cathy

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • It was a pleasure renting chairs from this company. They were very professional and easy to work with so would highly recommend. When my wedding was rescheduled, because of Hurricane Florence, they were kindly reassuring with my reschedule date and everything went smoothly.

    Alena

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Simply Elegant has many rental items for any occasion. Kim provided her services to us by letting us freely choose beautiful linens for our wedding. Simply Elegant has so many colors in linens, Kim helped us decide on what color would look best with our flowers. We ended up deciding on the Tan and Pink Ice color linens. The linens were durable and beautiful for the reception. Kim and her staffs were really kind and helpful when we stopped by the shop to say hello. We liked her customer service so much we rented tables and chairs from them for our rehearsal dinner. She made everything so smooth and stress free for us which we appreciate so much!

    Erika

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • This place has great stuff and the prices are not bad either. Easy pickup and returns! Would rent again for any future events.

    Jennifer

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Delivery and pickup went smoothly. The team helped me complete my order (spoons and napkins--oh yea, we do need those!). We'd highly recommend this vendor!

    responded with the following comments.

    Thank you so much for the kind words! We are honored to have been apart of your event, glad we could help! :)

    Tracy

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • So easy to work with and excellent items for rent. They arrived in plenty of time for set up and tear down. The crew was very friendly and helpful.

    Stephanie

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Simply Elegant was so easy to work with. They have a nice showroom where you can see the items they have for rent. They communicate super fast, and it is easy to change/add to the things you want to rent. We needed a morning delivery and they were more than accommodating. Anything requiring tools, like the tents or farm house tables, they set up for you. I highly recommend!

    Anjaly

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Great rental company that was recommended through my coordinator. Items were in great condition, delivered on time and picked up!

    Amy

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We used Simply Elegant for our rentals for our October wedding. They were super accommodating,easy to work with and very affordable. They were able to deliver our items the day before the wedding so that we could get everything set up early and were very prompt with pickup. They also allowed me to make changes to our item numbers last minute after our wedding had to be rescheduled due to a hurricane. I would definitely recommend them!

    Maja

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • They are such pleasure to work with! Amazing people! They dropped off, installed things, and picked up inventory on time and without any problems. They have amazing and most affordable chandelier and they looked so amazing!

    Justin

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Not all of the items ordered were delivered for our wedding and this place has terrible customer service!!! Also please be prepared for some made up charges to be added to your account at a later date. Whenever they delivered all of the chairs, tables, etc. (well at least most of them) I asked the guys dropping it off where they would want us to have it once they return to pick it up later that night and they said not to worry about it, just leave leave it out, and they would get it after. Then without even being contacted (no email or phone call) I see a charge on my credit card and have to call Simply Elegant to find out what happened and turns out what the delivery guys told me was incorrect and I had to pay a couple hundred bucks for that. Also, after trying to leave my first review I got an email stating that Simply Elegant disputed it (just goes to show you what kind of shady/terrible business this is - I wonder how many other bad reviews are removed) so this time I have attached... Read more

    responded with the following comments.

    Simply Elegant was aware of ONE cocktail tables that was missing from this rental order. It was immediately brought to the customer's attention by the delivery crew. The delivery crew immediately notified the office, where we had made arrangements to bring a replacement out to the customer the same day, well before the event began. Customer declined the replacement and said they would be OK with out the one missing table. Simply Elegant apologized for the miscount by the staff that loaded the truck and immediately reimbursed the client for the one table along with the table linen that was not used, since there was obviously no table to place it on. Our customer service that day and during the event could not have more responsive to this client. Yes - Simply Elegant did charge for the breakdown of all the rental items that were neglected to be broken down that night after the event. As stated in your contract, setup/breakdown is a separate service charge we do offer for our clients. We are more than willing to help with this service, however it is an additional fee. This service was not requested/paid by this customer, therefore a charge was applied after the event, for the employees time. Simply Elegant is not allowed to remove reviews - but we can dispute them. The first review was disputed because is stated Simply Elegant did not reimburse client for missing items. We are happy to see this review was modified, to no longer reflect this statement.

    laura

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • The coffee pot we rented did not work so that ruined our "coffee bar" that my mother in law was excited about. She bought special cups, coffees, creamers, chalkboard, etc. And because it was all opened and set out we lost close to $100. Now Simply Elegant did refund the cost of the coffee pot, but when we asked about the other items they were rude and unprofessional.There's a way to handle things and then there is the "Simply Elegant" way. They were unapologetic when my husband finally had to call because they'd completely ignored my email. I surely question their integrity and customer service. I'd suggest going elsewhere with a company who is more professional and checks their items before renting them out. EDIT IN RESPONSE TO SIMPLY ELEGANT'S RESPONSE: What they are saying is actually UNTRUE as when going up there my husband brought two receipts and much other information he was TOLD to bring up there for a REFUND (which was an hour and a half round trip). He was NOT REFUNDED, bu... Read more

    responded with the following comments.

    Simply Elegant has done everything possible for this client. We promptly provided a FULL refund for the rental of the coffee urn. We offered a FULL refund for the incidental items that this customer purchased in addition. We apologize again for the issue with the coffee urn. An electrical wire under the bottom of the urn came loose, that prevented the urn from turning on. We check rental items between every rental, but unfortunately things happen that neither party can be blamed for. SECOND RESPONSE: Simply Elegant DID refund this customer, not for the claimed amount, but for items brought into the store with proof of purchase. We regret that this did not reach a satisfactory resolution for this customer.

    Jay

    reviews
    0.5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Bad, bad customer service. Charged 25 percent after cancelled because of evacuation announcement of area due to Irma. Simply Elegant was the only vendor who did not refund our money in full.

    responded with the following comments.

    There was never an evacuation notice issued for Isle of Palms, according to the Town Hall and IOP Police Department. Simply Elegant's cancellation policy states: In the event of an extreme natural disaster or declared emergency such as hurricane, flood, ice, or snow Simply Elegant will allow customer to roll over all payments to a rescheduled date (subject to availability.) If entire order is canceled and not rescheduled Simply Elegant will refund all payments up to 25% of the total, which is non-refundable.
    1 2 3

    Find Amazing Vendors
    render_sticky_availability_button