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Beauty & Health in Norwood, MA,
(781) 492-8010
Overall Rating
3.7 out of 5
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  • 3 Reviews


    Christine Krikorian

    reviews
    1 out of 5
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  • Imagine being a bride who has been through whirlwinds trying to find the perfect hair and makeup artist for your big day that you waited over a decade for. That’s what I thought I signed up for at least with Shimmered Beauty. I did my homework- just like many of you reading this are probably doing. I checked the reviews, I searched the portfolio. I was impressed with the amazing photos and 5 star reviews so I reached out to Leila for a trial and made a deposit; trusting the fact that nothing could go wrong- especially considering the fact that she was well aware of all my troubles throughout this process and assured that would never be a factor working with her. I reach out a couple days prior to the trial to confirm we’re still good to go and I was informed she needed to change the time to 3pm. Okay, not a big deal I thought to myself. I wake up this past Saturday beyond excited to meet Leila and have my trial. I drive over an hour to get to Shimmered Beauty and call her to inform... Read more

    responded with the following comments.

    Christine, First, I would like to start off my response by extending my deepest apology to the mishap that happened on the date of your trial. As this is no means to excuse the delay to a trial, we are all human and certain things occur that out of your control while being a mobile stylist. An entire refund of your deposit was rightfully returned to you and a complementary trial along with a FREE wedding was extended to compensate for your inconvenience. As a business owner, I am not sure really what to do to rectify something that was out of my control. As you so stated, you have been In a whirlwind finding the best stylist for your big day, and I truly do feel that you took out your entire frustration of that experience out on me. It is unfortunate that the situation came down to this but I do feel that we did EVERYTHING we could to make up for your lost time. As this, by far is no indication of how I ever conduct my business, we will take this opportunity to learn and grow, as growth does come from shortcomings. I take pride in my work, my work ethic, and do the best that I possibly can to always be there at all hours of the day for all of my brides. I hold my head up high as a business owner, as a mother myself and working woman in the industry. I may have one negative star from you, but I do have 5 stars from 100s of brides that can attest to my work, my company, my dedication, my service and my loyalty to it. As a conclusion of this experience, I look to find solutions to problems. I tried several ways in order to solve the situation, unfortunately to no avail. Again we are deeply sorry for this inconvenience, and we do hope you find someone who fits your needs.

    Jillian

    reviews
    5 out of 5
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  • When I first reached out to Leila at Shimmered Beauty, she was very quick to respond. You could say I was in a time crunch, needing a new hair & makeup team for 7 girls two weeks before my wedding. Leila was easy to communicate with, and she was the woman to get the job done. Leila and her two stylists arrived on time and prepared the day of the wedding. Our hair & makeup came out great, and every single bridesmaid was very happy with their results. Leila & her team at Shimmered Beauty helped in creating a beautiful wedding for us.

    Sabrina

    reviews
    5 out of 5
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  • Wow!!! What can I say? Where can I start?! Leila is absolutely AMAZING!! I had my wedding on 8/25/19. I was a very picky bride. Not difficult or rude, but I knew what I wanted and how difficult my hair can be. During my trial I showed Leila what I envisioned and wanted for my bridal hair style. She let me know that I would need extensions for this type of hair style and ordered a PERFECT MATCH for my hair color!!! Truly, it was amazing. Three days before my wedding, I had a hair "emergency" with my extensions. Leila literally came to my house within 24 hours, sat me down figured out what I wanted/needed (when I didn't even know what that was) and fixed the problem. She had me and all of my family in tears at how honest, sweet, kind and compassionate she was. Leila is worth every dollar you will spend. The team also did a great job on my bridesmaids and mother of the bride hair styles. I wouldn't have wanted anyone else there to help me on my special day!! Leila, you are a beautiful pe... Read more

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