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Transportation in Mentor, Ohio,
(888) 546-6288
Overall Rating
4.0 out of 5
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  • 72 Reviews


    Tamara

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    5 out of 5
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  • Shima Limousine was AWESOME!! We hired them to transport our guests from the Hotel to the Venue. The buses were there early waiting for our guests to arrive! At the end of the evening they were right there to pick up our guests and transport them back to the hotel. Our guests were raving about how wonderful the buses were, the bus drivers were courteous and gracious. Thank you again for such wonderful service and making our wedding day perfect!

    Janet Cimino

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    5 out of 5
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  • Our driver was fantastic! Arrived on time and was very professional and courteous! We will be using Shima again in the future, thank you soooo much for making our wedding night that much easier!

    Taylor

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    5 out of 5
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  • Awesome bus, willing to go with the flow and change with our location changes, driver was super friendly, very reasonable pricing

    Stephanie McFearin

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    5 out of 5
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  • Shima Limousine took care of the transportation needs for my friend’s wedding. We communicated frequently by phone and email, every employee that we interacted with was courteous and accommodating. They answered every question and concern and took care of some of our last minute changes. We rented the limo bus for 28 people and a limousine for the bride and groom at the end of the night. They were on time, well dressed, friendly and even helped load our stuff! I would definitely recommend Shima Limousine for your wedding day!!

    Amanda

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    5 out of 5
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  • I couldn’t have been happier with using Shima for our wedding day! They were so accommodating and when they said they were giving us “the big limo” the definitely did! We had a wedding party of 23 plus a photographer and everyone fit comfortably (and the bus was beautiful)! Also, our driver Bill was beyond sweet, smiling the entire day, helping us on and of the limo bus, and had a sense of humor that had everyone smiling! I wish I could relive our limo bus ride a million times over! Thank you Shima and driver Bill!

    Joseph

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    5 out of 5
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  • We used Shima Limo for our wedding day and could not of been more pleased! The limo bus was clean and comfortable. Our driver, Bill Ritchey, was so accommodating and helpful. Everyone on our limo bus enjoyed playing music and not having to worry about a thing! Shima and Bill helped make our wedding day go perfectly. I highly recommend Shima Limousine!

    Alainee

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    5 out of 5
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  • Great shuttle from reception hotel. My guests loved riding in the limo at the end of the night. Driver was polite as well.

    Brittany

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    5 out of 5
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  • I could not have been happier with the service from Shima for our big day. Booking was easy and super friendly, the vehicles were gorgeous, and most importantly - our drivers were right on time. Not to mention, the driver's friendliness and professionalism made our day that much more special. Thank you for caring Shima.

    Kelsey

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    5 out of 5
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  • Shima did really great! Christina was a pleasure to work with. They made transportation from the church to the reception hall fun and enjoyable. The stretch limo was so nice and fancy. We were so happy and would definitely recommend them to everyone who needs a limo for their wedding.

    Kim

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    5 out of 5
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  • Christina really made our experience great! She was at my beck and call for all our questions! The new limos are really nice too! Thanks Shima!

    Diana

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    0.5 out of 5
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  • Chose Shima after talking with representative at Great Lakes bridal show in February 2018, she was pleasant, even called to make sure limo van was avaliable for our date. After I told my daughter to book this for her wedding with the special price from the show, things went bad. They put wrong vehicle down for us, (just said limo), we wanted van, and when we tried to talk twice to them, even in person, she was extremely rude and I could not even speak before the employer talked while I was trying to explain to her. We were never given any apology, we were always made to feel terrible and it was all our fault. Very poor customer service, in dealing with issues. Also, the driver had no knowledge of where he was going. Isn't there any GPS ON VEHICLES?, The credit card on file they said they didn't have, and they messed up confirmation twice, my daughter had to call. Not professional way to deal with customers. I reviewed all of the vendors we used for wedding, all positives with 5's but ... Read more

    Danielle

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    0.5 out of 5
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  • "When only the best will do!" - What a joke!! If I could have given them zero stars I would have, but it won't let me. My parents rented a 28 passenger limo for my sister's wedding on July 1, 2017. It was a hot day, but in the low 80's. The driver was awesome, first-class guy. The limo was garbage. The air conditioner wasn't working, one of the lights was ripped off the ceiling and some kind of liquid was dripping out of it onto my sister's wedding dress, and two shades were ripped off the windows, while another window was held in place with duct tape. I called my parents to complain, and when they called Shima, the customer service rep told them the air was working that morning, and it was a hot day so no wonder we are hot. She told us to "pull the shades down". Well that is impossible when 2 shades weren't there! Also, when we got out to take pictures, it was at least 15 degrees cooler outside than in the limo. Not to mention we had three very pregnant women with us in the limo who w... Read more

    Melissa

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    0.5 out of 5
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  • very bad service. the driver didn't open the door for us. took us to wrong locations and didn't provide any communication at all. the limo was scratched and dirty. very unhappy with service.

    Maria

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    1.1 out of 5
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  • Had their limo service for my daughters wedding Sept 23, 2017 Paid for 26 passenger limo. It was beautiful. But no air conditioning. We had the worst experience. Called for a week and have yet to have them call m e back. Would never use them again.

    Jamie

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    4.9 out of 5
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  • This company was amazing to work with! They followed up with us and helped us to make our day flow smoothly. They made sure my husband showed up on time (haha). But honestly, phenomenal service!!!
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