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Venues in Dallas, TX,
(214) 922-8000
Overall Rating
3.8 out of 5
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  • 8 Reviews


    Adrienne

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    5 out of 5
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  • This place is a hidden GEM for weddings! I can't even begin to rave enough about the Sheraton. We hosted our wedding ceremony in one of their ballrooms and our reception on the 38th floor with 360-degree views of downtown Dallas. The space is BEAUTIFUL! You have the whole floor to yourself. The value could not be beat -- it was a fantastic deal and better than any other hotel we evaluated in the area. The Sheraton team went above and beyond to make all our dreams come true. They even learned how to make our favorite drink from a local restaurant in Dallas and brought us in for tastings to make sure it was perfect -- all at no charge. I could go on and on, but truly this was a perfect venue. The food was GOOD quality, and the service during the wedding was stellar. I would book them again in a heartbeat because they were such a delight. We really appreciated that they did not nickle & dime us and that we always felt like they truly cared about our wedding. Give Taylor Martin at the Sher... Read more

    Ginger

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    5 out of 5
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  • I have always been a fan of Sheraton! Trust me they did not disappoint! Great atmosphere, servers, attendants! The rooms were so clean! Thanks Sheraton!

    Bruce

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    5 out of 5
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  • On March 13th, our daughter’s wedding was held at the Sheraton in downtown Dallas. Thanks to the tireless support of Brenda Castillo, the event was everything we hoped it would be. Our guests were so impressed with the beauty of the room with the Dallas lights at night, the quality of the food, prompt service, and the welcome atmosphere in their hotel rooms, the ceremony room and the fabulous reception. Brenda worked with us every step of the way, with help, advice, and flawless execution. She was patient with our many detailed questions and addressed everything as promised. We can’t thank her enough for her efforts, and wanted you to know how much we valued her help! Sincerely, Dr. and Mrs. Bruce J. Jackson

    Kris

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    4.8 out of 5
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  • The Sheraton Dallas is an amazing venue! Our ceremony was held in a beautiful ballroom and our reception was in the Chaparral ballroom on the 38th floor over looking dallas! Being a major conference hotel, The meeting spaces are all beautiful and the staff is trained to handle large parties. In the beginning we worked with a sales person who at first was wonderful but then went MIA whenever I needed something and was rude. However, when Amber Cornelius took over my event, everything went wonderfully! She was always available for questions and ideas, quick to respond if she wasn't immediately available, and made me feel as if my wedding was as special to her as it was to me. Even after the wedding she has written me little emails to ask how things are going and just to say congratulations again! All of my guests were blown away by the hotel and I would love to host another party there, with Amber's help! They didn't receive a perfect score because: 1. They have one room in the hotel i... Read more

    Rivka

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    4.8 out of 5
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  • The Sheraton went above and beyond for us. We had a large wedding and had over 150 people staying at the hotel. All of the staff and concierge were very friendly and attentive to our needs. I have to say that it was disappointing how many of the ice machines were broken on each of the floors. Brenda Castillo was great to work with, and was consistent with her service. She made sure every cookey thing was asked for was accomodated, the wedding was well staffed, we had enough rooms for pre-ceremony events. We got so many compliments on the venue from our out of town guests. I highly recommend this venue for the view, the price of rooms, the quality of service, and the proximetly to Uptown, Downtown and Love field.

    DANIELLE

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    3.7 out of 5
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  • Our reception was on the 38th floor overlooking downtown! It was beautiful! It was plated seated and the waitstaff was great! I worked with brenda who was awesome she REALLY goes out of her way to make you happy ! If there are ANY wrongs she works hard to make them right. On the other hand their were some wrongs... They bartender served people upwards of 3 to 4 drinks at a time. He actually served a few minors ... multiple shots in wine glasses. This pushed the price of my capped time bar WAY up. Also, I really didn't like the fact that during the receptionthe brought me paper work to sign off on . Over all the room was great our hotel room was amazing ! The food and table service was extremly elegant and above expectations. I would say choose this venue only if you atleast have a day of planner to follow through on the details!

    Sara

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    0.6 out of 5
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  • We choose the Sheraton for our wedding reception because the ballroom on the 38th floor was absolutely beautiful and was in my mind exactly where I wanted to celebrate the onset of our marriage. However, it was the biggest mistake we could have made. ANY other place besides the Sheraton at 400 North Olive Street would be a step up. We had so many problems with our event that we ended up getting a partial refund and apologies from the manager of the hotel. At the end of the day though, money and refunds does not change the awful memory that is cast upon your wedding day! You might ask what could be so bad... • Breach of Contract by double booking our Reception Room to impede on the set-up time for the event • Cancellation of all guests’ reservations conducted through the website provided by the hotel. (We found out on the Monday before our wedding that NONE of our guests had reservations and that the hotel had been overb... Read more

    Stephanie

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    1.2 out of 5
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  • Great place if you have tons of time to correct mistakes and/or have a dedicated wedding planner. The Sheraton hotel offers beautiful views of Dallas and great food. But it stops there. The event planner, Susana, is 100% disorganized. She double booked our room, could not keep track of what we wanted, couldn't tell us what we would expect the room to look like, screwed up our families reservations for the night of, charged the wrong credit card, and had me talking to their accountants, banquet staff, Audio/Video team, and reservations people. We were charged for things we were completely unaware of -like power! She was never a center point of contact and had me talking to all kinds of staff - and constantly trying to correct her errors. It was extremely stressful. Even the day of, I had to call her to let her know her staff had yet to setup. She wasn't even monitoring it. I was a nervous wreck for a couple weeks up to the wedding. The hotel staff were wonderful. The p... Read more

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