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Dress & Attire in Austin, TX,
(512) 374-9492
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4.4 out of 5
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  • 88 Reviews


    Jennifer

    reviews
    2.7 out of 5
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  • My budget was on the lower side for their selection so the stylist told us to walk around the racks and 'to see what I could afford'. She did not provide any help picking my dress because of my budget. I came in looking for a specific dress and fell in love with it. I purchased my dress at serendipity bridal only because it was the only store in the area with that dress. I wish I would have bought the dress somewhere else.

    responded with the following comments.

    Hello Jennifer, I am very sorry to hear of your experience. We definitely try to accommodate as many budgets as we can and this is definitely not the feeling I would hope any bride leaves with after their appointment. Please accept my apology on behalf of whomever you worked with and Serendipity Bridal. If you would be open to it, I would like for you to call me directly (512.374.9492) or email me at [email protected] I would like to hear more about this and see if there is anything we can do to bring a smile back to your dress purchasing experience.

    Lilli

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    5 out of 5
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  • I went to Serendipity during their sample sale in hopes of finding my wedding dress. I had already been to 3 other bridal stores and tried on 15+ dresses. I went in feeling like maybe I was looking at the wrong styles when I found a dress I wanted to try. It wasn’t the first one I put on there, but once I did, I knew I found my dress! Because it was during their sale, I had to decide right then and there if I wanted it since they didn’t do holds. I went during my lunch break, solo, and ended up leaving with my wedding dress! They were so great, that I went back to them before the wedding to buy a veil! The staff is really friendly and helpful. Definitely worth checking them out!!

    responded with the following comments.

    Thank you so much for the kind words, we love the excitement of sample sale and are so glad you were able to come back for the veil:) Congrats!

    Sarah

    reviews
    5 out of 5
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  • I had a FANTASTIC experience here. I came to the store for their bi-annual sample sale as I was looking for a dress for my wedding in 3 months. Even though I called only a few days before the sale, they were able to accommodate me. The store was super clean and nicely decorated-bright, light, and airy. I worked with Brigitte and Kayte. Brigitte was my salesperson and Kayte was the manager. Brigitte outlined the rules of the sale very clearly and we got to work. There were only a few left in my size as I was shopping the sample sale but we grabbed a few and tried them on. The dressing rooms are clean and really large with beautiful light up mirrors. All of the dresses were beautiful, clean, and a good price (for bridal gowns!). Brigitte was very patient with me as I tried on gowns and texted and called and texted my family some more about the top contender. Kayte and Brigitte went above and beyond for me, and I am so thankful for them both. Come here; you won't regret it!

    responded with the following comments.

    You're the sweetest:) So glad to be a part of this experience with you. Please send us pics! Best, Kayte

    Hannah

    reviews
    5 out of 5
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  • When I arrived to my appoint, two other girls were also supposed to come and shop but one cancelled, and the other was a no show - so my 3 birdesmaids and I had the WHOLE store to ourselves. Brigitte and Caity couldn't have been any nicer, it was such a wonderful experience. They helped me arrange custom designing for my dress as well. I wish this for every bride!

    responded with the following comments.

    You look gorgeous Hannah! Thank you for sharing and the kind words. Best wishes to the two of you:)

    Sandi B.

    reviews
    5 out of 5
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  • This was the second and last bridal salon I visited. I picked out a few dresses similar to what I had loved on Pinterest, and threw in a few that the consultant thought would fit my general body shape and personal style. I tried on the ones I picked out, and then one of the recommended ones ... and that was it. It was perfect! They have such a great selection in the store, so you can try on everything from very traditional to very modern, and find exactly what feels perfect to you!

    Lauryn

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    5 out of 5
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  • I had such a wonderful experience when shopping for my dress. I was the only appointment that Sunday morning and had my godson with me. The store manager was sweet enough to help him set up his train in the middle of the show room while I tried on my dress. The girl I was assigned to was Bridgette and she was the sweetest human around. She let my MOH and I look around and would randomly show up suggestions. I bought the first dress I put on my body and couldn't be happier with my choice.

    Jessica

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    5 out of 5
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  • This is a much overdue review - I purchased my Chantel Lauren Mae gown at Serendipity this past May. They hosted a trunk show with Chantel and her husband, so during my appointment I got to try on all of her designs and had help from both the consultant and the designer herself. Great experience plus an additional discount at the trunk show. They also worked w me to ship my dress since I was moving out of state soon after. Thank y’all again, I adore my wedding dress and got so many compliments on it.

    Keshia

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    5 out of 5
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  • I purchased my wedding gown and veil from Serendipity Bridal! I loved my entire experience, the sales consultant was extremely helpful and sweet. My dress was perfect and definitely had the WOW factor when the doprs opened for me to walk down the aisle!

    responded with the following comments.

    You looked gorgeous! Love his white suit coat too:) Congrats to you two!

    Luis S.

    reviews
    5 out of 5
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  • I wasn't personally at the bridal salon but all I heard from my wife is positive things about this place. On the day of the wedding, when I saw her for the first time walking down the aisle. My wife looked like a princess. They have a very broad selection and excellent quality dresses.

    Emily

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    5 out of 5
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  • Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple of weeks before my appointment, my mom and I decided to stop in just to look around. Kayte immediately greeted and welcomed us, and told us about the trunk show that was going on. A few minutes later, she came up to us and told us that she had some free time because one of her appointments had cancelled, and that if I saw a dress in the trunk show that I really wanted to try on, she would gladly help us. I didn't end up trying anything on that week, but when we returned for my appointment a few weeks later, we were pleased to find out that Kayte would be our consultant. She made us all feel so comfortable and welcome, and was very knowledgeable about all of the gowns I tried on and what would look best on me. She was incredibly kind, helpful, and not pushy or overbearing, but I think my favorite thing about her was that she seemed genuinely excited about our appoint... Read more

    Caitlin

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    5 out of 5
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  • I purchased my gown, veil and earrings from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!

    Jennica L.

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    4.6 out of 5
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  • The staff was great, very friendly. I love my dress and wouldn’t change a thing about it. I will say I purchased it 12 months in advance, and it came in 10 months before the wedding needing only a bustle. I had plenty of time. High end boutique— if your budget is under 2,000 total, you may have a hard time finding something you like (full price + tax that is), but their selection is very unique. The dress is Erandi by Pronovias.

    Lauren

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    4.7 out of 5
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  • By far my favorite place I tried on dresses! The staff was very knowledgable, friendly, and accommodating! Rosie the in-house alterationist has also been phenomenal to work with and couldn't be sweeter...I would highly recommend Serendipity bridal!

    Caitlin

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    4.8 out of 5
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  • I ended up buying a beautiful gown at one of the sample sales. The sales team was really accommodating and made me feel beautiful while also helping me pick THE perfect dress.

    Adrienne

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    4.2 out of 5
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  • I purchased my dress as a final sample and it was half of the price. Had an enjoyable shopping experience here, great tailoring service, and helpful attendants.
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