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Dress & Attire in Baltimore, Maryland,
(410) 358-5500
Overall Rating
4.9 out of 5
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  • 65 Reviews


    C Calvert

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    5 out of 5
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  • They beautifully cleaned and preserved the dress my daughter wore for her wedding -- which was my wedding gown from 30 years earlier. The dress was in decent shape for being that old, and they took careful care of it to keep it that way. I really appreciate how easy it was to work with them -- they came to our house to get the dress, sent us an estimate, cleaned it and sent us a detailed video of the dress for our approval before preserving it, and then delivered the clean and preserved dress in a box back to our house. Could not be happier!

    Meghan

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    5 out of 5
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  • They were amazing with my mother's dress. It hadn't been cleaned since the 80s and they made it look like new - and on a tight schedule, as well! I called them about two weeks before my wedding (totally my fault for procrastinating) and they cleaned and delivered my dress to me before the wedding, no problem. They were extremely kind and patient throughout the whole process, which I greatly appreciate. Well worth the money!

    responded with the following comments.

    Thank you Meghan for the rave review. We love what we do, making sure your big day is a great one is the reason we work so hard for you and all of our cusotmers. keep us in mind when you need it cleaned and preserved :-) Tenisha Tutt Manager DCB.Com

    User6231390

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    5 out of 5
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  • Super professional, trustworthy and convenient! Chris was very responsive and informative to. My dress wasn't overly dirty, but did have some snags and dirt around the bottom area that I wanted cleaned up in case I decide to sell my dress. They were able to clean/repair it all up nicely. My favorite part of their services was the free pick up/drop off! (They were even willing to meet me downtown AND do it on the weekend in order to work with my schedule!).

    responded with the following comments.

    Thank you, for providing a review of our services and choosing to use our services. Hope that sink hole gets fixed :-)

    Tina

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    5 out of 5
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  • This was the best decision we ever made. It was expensive, but well worth every dime spent. After reading reviews of some of the nightmares experienced by other brides, my daughter and I decided to go with a very reputable cleaners. So we contacted Dry Clean Baltimore to do the job. We had a number of concerns about the process. The dress was covered with stones and embellishments from the sweetheart neckline, front and back, to the bottom flare out with tiny silk buttons down the back. We had sparklers at the end of the wedding, so the dress had been dragged on the concrete driveway outside the hotel and people had stepped on it multiple times. Added to that was the fact that because the dress was so dirty, my daughter wouldn't bring it to me until a year and a half after the wedding. When Ms. Tenisha Tutt came to my home and saw the condition of the dress, she didn't promise perfection, but said they would do absolutely everything they could to get the dress cleaned. When sh... Read more

    responded with the following comments.

    From all of us here at DryCleanBaltimore we THANK YOU!! Your words and trust is what we strive for. You both were such a pleasure to work with. It made my job easy as we took this journey together. It isn’t easy handing over something so precious and delicate but you did and we appreciate the opportunity to make you both happy! Thank you for your patience and understanding as well as your kind words while I was under the weather!

    Lexi

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    5 out of 5
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  • These guys were great! From the friendly girls we worked with when we first dropped off my dress, to Chris who handled all of our email back and forth, they are all extremely professional and sweet. My gown was a fair mess after our outdoor ceremony and outdoor/indoor reception, but they did a great job taking care of it with before and after pictures, and even drove all the way out to my office on the border of Delaware to deliver. It is definitely not an inexpensive process, but with the great care they take of the gown, and the wonderful customer service, it is certainly worth it to preserve your wedding gown for the next few decades!

    responded with the following comments.

    Thank you so much Lexi for taking your time to review our services and the kind words. It was our pleasure, it's what we do :-) Chris Patterson

    Kiera

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    5 out of 5
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  • Excellent, responsive customer service. They did GREAT work with my all lace, ballgown Kleinfeld's wedding dress. They even picked it up and dropped it off at my house for me! Dirt on the train was well treated and now barely noticeable or non-existent at this point. I had a TON of spray tan stains in the inside of the dress and along the underarm area, that is all completely gone :) They boxed it up in a nice cardboard box with a window so I can see it whenever I want and they didn't say I wasn't allowed to open the box (like some sketchy places will). They sent me photos of the dress once it was cleaned and let me come and see it in person before they perserved it. Great job overall! Highly recommended for your wedding gown cleaning and perserving! Fast, friendly, convenient!

    responded with the following comments.

    Thank you Kiera! Was great to work with you!! Remember the outer box can be opened as it is only for better protection of your gown. The flip top box with the gown inside should not be opened. Best wishes to you and your new hubby, congrats again! Chris Patterson

    User4130282

    reviews
    5 out of 5
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  • Chris is so easy to work with! They did such a great job with my dress, and I would recommend them to anyone wanting to clean and preserve their dress.

    Alison

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    5 out of 5
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  • My dress had a yellow mystery stain on it after being in the closet for a long time. My friend helped me find this dry cleaner with the wonderful reviews. I took my dress in and was quickly reassured that they could get rid of the stain. I was given a simple contract, updated via e-mail each step of the way. The experience was great, and my dress was saved! I was so relieved that the stain was removed and in a timely manner during wedding season.

    responded with the following comments.

    Thanks so much!! Your gown turned out great and working with you was a great experience!! Best wishes to you!!

    User6757673

    reviews
    5 out of 5
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  • Hands down the best cleaners I have ever dealt with!

    User4322264

    reviews
    5 out of 5
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  • Service was great. Christopher was very helpful and friendly and picked up the gown and brought the gown to us after cleaning. There were many marks on the gown as it was a used gown from Brides Against Breast Cancer. Came out good as new.

    responded with the following comments.

    Thanks so much!!! I'm so glad your gown looks amazing and it will look even better with you in it:) Wishing you the very best!!

    Elisabeth

    reviews
    4.9 out of 5
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  • The only place I would trust my mother's 40 year old wedding dress!! After I got engaged I asked my mother and grandmother where my mom's wedding dress was, my grandmother had it in a box in her garage...in a ball, crumpled up, rust stains, water stains. When I tried it on no one thought it was salvageable. My fiancé even said "I don't want you to wear a dirty wedding dress." After working with a costume designer and vintage refurbisher in NYC, the dress was re-made using all parts and I was able to wear my mother's wedding dress from 1976 on my own wedding in February 2016! I invested a lot of time and money into saving this dress and I wanted my sister or any other family member to be able to wear it in the future. I was so fortunate to hear of Drycleanbaltimore.com from a local bridal shop. Chris came to my home for a free consultation, I could tell she was as passionate about her job and my dress, as I was. Due to the details of the hem of the dress the owner himself worke... Read more

    JOSIE

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    4.4 out of 5
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  • My wedding dress came back extremely clean. All of the stains were removed and it looks as good as new. I am giving four stars for responsiveness and professionalism because I accidentally received emails intended for another bride. While the service was expensive, it was above and beyond what I expected. My dress was picked up on 10/22/15 and returned to me on 1/21/16. I moved in the several weeks that they had my dress and even though I moved an hour away, they still delivered my dress to me at no additional charge. I probably could have paid a lot less to have my dress cleaned and preserved, but I doubt it would have came out looking perfectly new and with such an expensive purchase, I didn't want to risk it.

    User5398234

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    4.4 out of 5
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  • Awesome service! I got my wedding dress preserved here and the ladies who run it are super nice. They kept me updated on how the preservation process was going, did a beautiful job, and delivered the finished product to my house for free :)

    Sarah

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    4.8 out of 5
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  • Chris was AMAZING! Communication was easy and she is very knowledgeable! I would highly recommend them to anyone who loves their wedding dress as much as I do :) Once finished, Chris brought the dress to my house (no charge) and brought Dunkin Donut Munchkins as well as a delicious cup of coffee! THANK YOU CHRIS!

    User6079034

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    4.6 out of 5
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  • The team at Shroedl Dry Cleaning were friendly and responsive. They worked hard to get my dress preservation to my satisfaction. I am pleased with how the dress turned out and their service.
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