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Dress & Attire in Scranton,
(570) 346-5725
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4.1 out of 5
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  • 76 Reviews


    Dianna

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    1 out of 5
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  • work with Jim the District Sales Manager. He is very helpful and understands customer service.

    Samantha

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    1 out of 5
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  • Used the Tuxedo by Sarno location in Farmingdale, NY. We went in 3 days prior to our wedding and had many issues- received a regular tie instead of bow tie, shirts that did not fit, shoes that were falling apart. We were supposed to receive replacement items the morning of the wedding, which never came. So instead, my now Husband spent our wedding morning out shopping for shirts and gorilla glue to fix shoes. Save yourself the headache and choose a different vendor.

    responded with the following comments.

    Samantha, we are so sorry to hear that your experience with us was not a pleasant one. Customer satisfaction is our number one priority, especially when it comes to the most important day of your life. If there is anything we can do, please contact us at [email protected] We wish you and your new spouse all the happiness marriage has to offer.

    Lauren

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    5 out of 5
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  • So great working with Mark! He was super helpful, honest and knew exactly what we wanted for my husbands tux and his groomsmen tuxes. All of the guys looked so sharp at our wedding (Groom, groomsmen, ring security and our fathers). Would highly recommend them! Absolutely awesome to work with! The Selden location was great for us and the Farmingdale location was great for our family/friends further west. Mark and his dad are the best! Totally glad we went with them!

    responded with the following comments.

    Thank you Lauren for the great review! We are so thankful to have had the opportunity to service your groomsmen in multiple locations. Congratulations to you both!!

    Ashley

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    5 out of 5
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  • Great tuxes and customer service! We were planning a wedding from across the country and Sarno was very accommodating to our needs, including a last minute pants switch due to large calves. Thank you Sarno!

    responded with the following comments.

    Thank you for the 5 stars Ashley! We are happy we were able to service your out of town party members.

    Adrienne

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    5 out of 5
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  • All of the tuxedos for our wedding came in prior to the date we were given, and everything came in as ordered, in the correct sizes, and was clean and in good condition. The people we worked with were kind and accommodating as well. Highly recommend them!

    responded with the following comments.

    Thanks for the 5 stars Adrienne. We appreciate you sharing your beautiful wedding picture with us.

    Amanda

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    5 out of 5
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  • My husband Corey and his Groomsmen rented their Tuxedos from Sarno and Son. They are a great company to work with, excellent customer service! Will work with them again.

    responded with the following comments.

    Thank you Amanda for the great review! We are so thankful to have had the opportunity of dressing your new husband and groomsmen for your big day! Congratulations to you both, here's to 8 month and many more to come!!

    Stephanie

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    5 out of 5
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  • My groomsmen and I had a great experience with Black Tie Tuxedo. They were super accommodating to the guys coming from out of town, allowing them to get measured at either Long Island location. In addition, when a couple of guys got in just two days before the wedding to pick up their tuxes, Mark and the team at Black Tie were able to quickly swap out the pieces of the tux that didn’t fit. They were even able to help create a custom lapel for our ring bearer so he’d look like a mini version of the groom for the day of the wedding. They were professional, courteous and went above and beyond. Highly recommended.


    responded with the following comments.

    Stephanie, we are so happy to hear that you had such a wonderful experience renting with us! All of us hear at Team Sarno wish you and your new husband a lifetime of love and happiness! Thank you for choosing us!

    Francis

    reviews
    5 out of 5
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  • I used a tuxedo for a wedding. Very professional employee very diligent. The tuxedo was ready on sharp.

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    Thank you for the great review and kind words Francis! Very happy to hear you received quality service. Looking sharp!!

    Joe

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    5 out of 5
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  • I would highly recommend working with Jim from Tuxedo by Sarno to any future grooms. My bridal party of 13 groomsmen, myself, along with other friends and family all were fitted for tuxedos. Measurements were done correctly, pricing was cheaper than the national chains, and the tuxes all made us look great on my wedding day. Tuxedos shouldn't be a concern, working with Sarno will ensure that. They even suggested a jacket change for me at the cocktail hour which went over as a big hit with our guests. Friendly staff to work with who will make you look sharp on your special day. 5/5 stars for sure!

    responded with the following comments.

    Thank you Joe for such kind words! We are very happy to hear that you received great service from our staff. We are thankful to have been a part of your wedding and would love to feature some pictures on our social media ([email protected]). Congratulations to you and your new wife, all the best!

    Maria

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    5 out of 5
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  • I used the store in New Providence, NJ. We needed a tux within 5 days for my son's prom which he decided to go at the last minute. We were provided exactly what we wanted in 3 days. I really appreciate the excellent customer service from the moment we walked in the door, to the instructions on the garmet bag, to the moment we returned the suit. I definitely look forward to future business with Tuxedo by Sarno.

    responded with the following comments.

    We look forward to seeing you again Maria. Thank you for your feedback, your business, and the five stars!

    Joanne

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    5 out of 5
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  • From start to finish, Sarnos was the easiest process of all! Many of our groomsmen live in different areas, even different states and Sarnos made it easy for all the groomsmen to get fitted without traveling far! Everything fit everyone perfectly! We highly recommend Sarnos for any occasion!

    responded with the following comments.

    Thanks for the 5 stars Joanne. We appreciate you sharing your beautiful wedding pictures with us. Looks like everyone had a great time.

    Claudine

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    5 out of 5
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  • Abbe from the Alexandria location was extremely helpful in outfitting my groom, our ring bearers, best man and my dad. Especially helpful even when there are many people in his shop! I recommend Tuxedo by Sarno many times over another major competitor...you will not be disappointed! Thanks!

    responded with the following comments.

    Thank you for the feedback Claudine - It was our pleasure servicing you for your special day! Congratulations!

    Allison

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    4.1 out of 5
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  • I was thrilled to work with Santos because they had so many tux options and provided many color combinations for us to choose from. They were able to accommodate many out of state wedding party members. When the tuxes came in most of them fit, but we did have three that needed to be reordered. Luckily those people were able to go in early and pick them up on time. They were willing to have tuxes shipped right to our hotel if we needed. The day of our wedding we had a pair of shoes fall apart when we arrived at the church. Someone from the store came over with another pair of shoes for us.

    responded with the following comments.

    Thank you for your feedback Allison! Congratulations to you!

    Kyle

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    1.2 out of 5
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  • I used the Smithtown, NY location for my wedding party and what seemed like a pleasurable experience turned out to be a nightmare the week of my wedding. When we were initially fitted everything went smooth, we picked out the right tux and everyone went according to plan. This was 3 1/2 months before the big day. One of my groomsmen could not make the initial fitting so he went about a month later, this is where things started to seem fishy. He calls me and says that they can not find us in the log anywhere, not by name, not by date, nothing. Eventually after searching they did find up. The associate (who originally helped us) called and apologized for the error, I figured oh okay small mistake. I'll go to the store and make sure everything is up to par. This is where things started going wrong. I go in that week and introduce myself to the younger associate (who seemed to be the manager) and just wanted to go through the name orders to make sure we had everyone. They did. But all ... Read more

    responded with the following comments.

    Kyle, we are so sorry to hear that your experience with us was not a pleasant one. Customer satisfaction is our number one priority, especially when it comes to the most important day of your life. We hope that you'll give us another chance and the opportunity to make things right. If there is anything we can do, please contact us at [email protected] We wish you and your new wife all the happiness marriage has to offer.

    Melissa

    reviews
    4.9 out of 5
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  • We rented the tuxedos for our wedding at the Succasunna, NJ location. Staff was professional, helpful, and accommodating. They easily coordinated attire for our wedding party, (even for those coming from out of town), and were able to quickly adjust the size/fit of the tux for one of the groomsmen. And all the men looked great the day of our wedding!

    responded with the following comments.

    Thank you for your feedback Melissa, and congratulations to you both!
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