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Favors & Gifts in Santa Barbara,
(805) 637-8500
Overall Rating
2.6 out of 5
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  • 6 Reviews


    User1393310

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    4.8 out of 5
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  • I very much enjoyed working with Meghan and the Santa Barbara Preserves team. With some inspiration from our stationary, Meghan created a lovely label and accents for our favors. Allowing Meghan to run with her ideas was our best move - thanks to her vision, we ended up with truly unique and delicious jars to send home with our guests. Despite some minor setbacks, Meghan kept me updated on her progress and was always kind and professional. If you're looking for personal, unique and delicious jam favors, Santa Barbara Preserves is your match.

    Beth

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    0 out of 5
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  • Through ETSY/Paypal, I paid this company $755.00 for custom wedding favors. Raspberry Jam! I was very excited about this purchase until I realized that the owner was not going to deliver the product. I didn't believe this was even possible until I looked at other recent reviews on her etsy profile stating that they were going through the same exact thing. I have sent her multiple emails in the past 2 weeks and phone calls. At first, I was slightly concerned that the owner may be hurt/sick etc. Then I looked at the dates of other complaints and saw that I had heard from her since then. The thing that irritates me the most is that when I emailed her asking if she could set up the listing for the remaining balance a month ago, I heard from her immediately and I paid immediately. She was EXTREMELY responsive when it came to getting paid. Now that two weeks have passed and I have not heard from her and I should already have my favors according to when she told me they would be shipped, I am... Read more

    Jacqueline

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    0 out of 5
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  • Company must have shut down and has left numerous brides who spent anywhere from $500 to $1000 on wedding favors high and dry. We got no response when we contacted them and we were left with no favors days before our wedding. What a terrible thing to do to brides.

    Lisa

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    1 out of 5
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  • DO NOT do business with this vendor. Once they receive your money, they will stop responding and you will not receive the product you paid for. Myself, along with another buyer from this company, are filing a Better Business Bureau complaint against Santa Barbara Preserves. Both of us had paid a deposit on jams/jellies for our weddings and immediately thereafter, the seller stopped responding and failed to deliver ANY product whatsoever. Months have now elapsed for both of us, and neither of us have received (1) a refund; or (2) the jams. STAY AWAY FROM THIS SELLER. I ended up buying my jams wholesale from Smucker's and decorating them myself due to this seller's failure to perform.

    Noeleen

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    5 out of 5
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  • Unfortunately I left it to the last minute to order my favors but Meghan really stepped up and went the extra mile for me. She worked over the weekend to get my favors ready on time and did a great job on the presentation despite the limited time she had. She made handwritten labels which really gave the favors a homemade feel, in fact I had to reluctantly admit to some of my guests that no, I hadn't made them myself! The favors looked fantastic with the table setting and I had lots of positive comments from my guests. My only regret is that I didn't order a few more extras so I could indulge in more of the delicious Lavender Apple butter :) I highly recommend Santa Barbara Preserves. You won't be disappointed by the service or the product.

    responded with the following comments.

    Thank you Noeleen! You were such a pleasure to work with and your wedding was just so lovely, I really enjoyed the pictures!

    Lori

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    5 out of 5
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  • The customer service she gave me was amazing. I wish all businesses responded as quickly and worked as professionally as Meghan did. Overall, I had a great experience and my favors were a HUGE hit. All of my friends are asking if I had any leftovers. :)

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