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Transportation in Amherst, OH,
(440) 288-5466
Overall Rating
4.3 out of 5
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  • 34 Reviews


    Janine

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    4.2 out of 5
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  • I picked the service because we wanted a specific type of limo and overall we were happy with what we got. The driver was friendly and professionally dressed, he was very flexible and played chauffeur when we had last minute errands to run before the ceremony which was extremely helpful. My only issue was the car itself -yes it was the right type, but it was not freshly washed on the outside and it made scary noises when driving on the highway. it was very beautiful and clean on the inside, though.

    Ashley Payne

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    5 out of 5
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  • It was a nice bus and also a great bus driver.

    responded with the following comments.

    Ashley, Thank you for sharing your great experience! Let us know if we can do anything for you in the future.

    Amanda Cameron

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    5 out of 5
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  • Friendly and Professional Staff, Beautiful Ride for my Wedding Day! Cant wait to Ride in the Hulk!

    responded with the following comments.

    Amanda, Thank you for your great comments! I am happy to hear about your excitement. If you ever need anything be sure to let us know. Thanks again and congrats! Go HULK Go Customer Service Team

    Dillon Flint

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    5 out of 5
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  • Easy to work with and showedup

    responded with the following comments.

    Dear Dillon, thank you very much for your great review - we appreciate your time to do it, thank you again. If you ever need anything please let us know. Customer Service Team

    Andrea

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    5 out of 5
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  • We used Safe and Reliable as a shuttle for our guests between the hotel and reception and they were perfect! They were affordable, easy to book, and their customer service was great when I had questions the week of the wedding. They arrived everywhere they needed to be on time, and got my guests where they needed to go safely. I wish I could remember the name of the driver who drove me and my husband back to the hotel at the end of the night. He was one of the nicest people I had ever met! He was so accommodating for my guests and ourselves. I would definitely recommend them for your shuttle needs.

    responded with the following comments.

    Andrea, Thank you for your great review! I am happy to hear about your great experience. Edd was your driver and I will be sure to let him know what a great job he did. If you ever need anything in the future be sure to let us know. Thanks again and congrats! Safe and Reliable Customer Service Team

    Riley Arms

    reviews
    5 out of 5
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  • Wow.. the guys over at Safe and Reliable were awesome to work with. They made sure everything was perfect for our wedding and that was one less thing to worry about. We got a crazy nice bus Zeus and had a great time. I didn't want to get off the bus. We could have just had our reception in there. Also A+ perk was being able to offer or guests the shuttling service so no one had to drive. Good job guys and thanks again. I'll be sure to use you again and tell my friends.

    responded with the following comments.

    Thank you Riley for your great review! I love hearing about the awesome experiences that we are able to provide for our clients. Just give us a call whenever you are ready to book your next event or outing. Thanks again! Safe and Reliable Customer Service Team

    Michael

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    5 out of 5
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  • We had an amazing experience! Our driver Dennis was safe and reliable (see what i did there) and absolutely fantastic! Very considerate of his passengers!! I would recommend only them for your bridal party needs!!

    responded with the following comments.

    Thank you for the great review Michael! I am so happy to hear about your awesome experience with our company! I will be sure to let Dennis know how great he did.

    Amber

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    5 out of 5
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  • Safe and Reliable was a wonderful limo service to work with! We chose a 20 person bus, where we fit 14 comfortably with all our stuff and added in our two photographers for some pictures downtown. I don't think we could have fit any more people, but we had quite a bit of stuff on the bus with us. There was also a small bathroom on the bus, which was definitely a nice plus! There was a place for us to play our own music, as well. They showed up promptly at the in-laws house and drove us around town for pictures after the ceremony. The driver was very professional and asked questions to make sure he was going to the right place for exactly what we wanted! Toward the end of our contracted time, he gave us a 1/2 an hour heads up that it was getting close just so we would know how much time we had left before being charged extra time or to get us to the reception on time. I would definitely recommend this limo company to anyone!

    responded with the following comments.

    Dear Amber, Thank you for your great review! We are happy to hear about your great experience. It means the world to us you spent your time writing a great review. If you ever need anything in the future be sure to let us know. Thanks again and congrats! Safe and Reliable Customer Service Team

    Mark

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    5 out of 5
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  • I booked three limos in one weekend for my daughter's wedding with Safe and Reliable. Friday night the 20 passenger limo bus for the bachelor and bachelorette group to go downtown was scheduled. Saturday I had a limo sent to pick up a friend at the airport. Sunday, I had the 20 passenger limo bus scheduled for 5 hours to go to the wedding and then drop off at the reception. A month before the wedding, I met with JIMMY to verify everything. By the way, Jimmy was an absolute pleasure to do business with. They went above and beyond for my family. Our Friday night group got a little larger than planned so Jimmy upgraded me to the larger party bus. The entire night was amazing. Driver was professional even though the guys and girls were both calling at the same times to get picked up and move to another bar. The bus was impeccably clean. Saturday Night I scheduled a van to pick up our friend at the airport who flew in from Seattle. Right before pick up, I got a call from Jimmy at Safe and ... Read more

    responded with the following comments.

    Dear Mark, Thank you for your great review! We are happy to hear about your great experience. It means the world to us you spent your time writing a great review. If you ever need anything in the future be sure to let us know. Thanks again and congrats! JIMMY says a BIG HELLO Safe and Reliable Customer Service Team

    Erica

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    5 out of 5
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  • I had a GREAT experience with Safe and Reliable. Their customer service was above the rest. They had the best rates around. I booked their new green Dodge Challenger named "Hulk". It is so unique and a real head turner. My husband and I have used them for our bachelor and bachelorett parties that Fri and then again for our ride to the airport the next morning for our honeymoon. They were courteous, professional, and on time. Went above and beyond. I would recommend to anyone for any occasion they have something for everyone.

    responded with the following comments.

    Hi Erica, I am happy to hear about your great experience! Thank you for sharing. Let us know if there is ever anything we can do for you in the future!

    Derek

    reviews
    5 out of 5
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  • We booked them late for our wedding and they were able to accommodate everything we wanted. We rented their 25 passenger limo bus and it was fabulous! The driver did everything we asked him including stopping by the store on our way to the ceremony and also making a few stops at our local watering hole on our way to our reception.

    responded with the following comments.

    Dear Derek, Thank you for your great review! We are happy to hear about your great experience. It means the world to us you spent your time writing a great review. If you ever need anything in the future be sure to let us know. Thanks again and congrats! Safe and Reliable Customer Service Team

    Karliayn

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    5 out of 5
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  • This is the best limo company I have ever dealt with and it will be the only limo company I ever give my business to! I have used them for concerts, nights out in Cleveland and always recommended them to family for weddings. I now get to use their services for my own wedding! I have been in their standard black limo, their stretch hummer and their 4 passenger SUV - all vehicles have always been up to date, clean and a great sound system. Roger was so quick to give me a quote over the phone and asked me questions about why I was in need of a limo so he could give me his recommendations. He took the time to discuss my options and pricing and assured me I was getting the best deal for what was needed. They have also shown up with the correct limo/bus, always on time and have always had a professional and friendly staff! Don't waste your time with any other limo companies.

    responded with the following comments.

    Dear Karlianyn, Thank you for your great review! We are happy to hear about your great experience. It means the world to us you spent your time writing a great review. If you ever need anything in the future be sure to let us know. Thanks again and congrats! Safe and Reliable Customer Service Team

    Sarah

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    1.4 out of 5
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  • There were really great parts of this experience and really terrible but the great wasn't good enough to out shine the terrible. Pros: I loved our bus and the driver was so nice and fun. Cons: They called me at 7 pm the night before my wedding to tell me they weren't going to give me the limo bus that I had already paid in full for. They double booked and and were going to give me a smaller bus than the one I paid for and booked months in advance. During then next hour while calling back and forth I was told I couldn't get a hold of anyone because it was after business hours. My friend who is a layer called and left a message saying if the bus I paid for is not there they will have papers for a lawsuit in their mail box on Monday. I went through my wedding having not idea if I would have transportation after the ceremony. When we walked out of the church to drive away there was no limo there. They said they went to the wrong location even though I gave them an emailed schedule with tim... Read more

    Chelsey

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    4.6 out of 5
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  • Happy with Safe and Reliable. Great limo! I felt like a celebrity. Our driver was very nice and professional. Definitely would recommend for pictures

    responded with the following comments.

    Hi Chelsey, Thank you for your great review! We am happy to hear about your great experience. If you ever need anything in the future be sure to let us know. Thanks again and congrats! Safe and Reliable Customer Service Team

    Darlene

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    0.5 out of 5
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  • We paid to have a limo for our wedding for five hours. It showed up on time but it was a piece of junk!!! Tape used to repair some of the interior, the radio did NOT work at all, there was a constant loud beeping noise in our ears, they provided a bottle of champagne but it wasWARM...no ice at all. It was the worst part of our wedding day. The limo ride should be a fun time of celebrating in between events and it was terrible and no one wanted to be in there, esp with NO MUSIC. We informed them about our experience and all they said they could do was give us another limo for five hours....um, sorry we aren't getting married again and we went to prom 10+ years ago - we don't need another limo ride - esp. from this place! Customer beware...the pictures they have of the cars is not always what they send you!!!
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